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TRANSPORT

Danish rail company ordered to fix cancellation issues by end of 2024

Transport operator GoCollective, formerly known as Arriva, has been given written orders to improve its record of service cancellations by no later than the end of this year.

Danish rail company ordered to fix cancellation issues by end of 2024
A file photo of an Arriva (now GoCollective) train. Photo: Bo Amstrup/Ritzau Scanpix

The order was issued during a meeting at the Ministry of Transport on Wednesday, during which the company was asked to explain the current situation, according to Social Democratic transport spokesperson Thomas Jensen.

“For us it’s important that, when we agree on a contract, it must be respected. People have to be able to take the train without all those cancellations,” Jensen told TV Midtvest.

GoCollective has operated transport in Denmark since 2003 when it was awarded a government contract for regional rail services in Central and West Jutland.

In June, the company cancelled 80 services in Jutland with the space of a week – more than 10 each day on average.

At the time, the company said that maintenance works on trains were behind the cancellations.

The company was grilled on a number of questions at the ministerial meeting according to Jensen, including how many times it has cancelled departures and why.

An assessment will be made by the end of the year as to whether the company has fulfilled the terms of its contract.

If this is not found to be the case, GoCollective can be “released from its duties”, Jensen told TV Midtvest.

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TRANSPORT

Copenhagen Metro lines reopen after two-week closure

Lines M3 and M4 of the Copenhagen Metro are back in service having reopened on Sunday, one day ahead of schedule.

Copenhagen Metro lines reopen after two-week closure

The two lines had been closed so that the Metro can run test operations before opening five new stations on the M4 line this summer.

The tests, which began on February 10th, are now done and the lines were running again as of Sunday evening, a day ahead of the original planned reopening on Monday February 26th.

“We are very pleased to be able to welcome our passengers on to our two lines M3 and M4,” head of operations with the Metro Søren Boysen said.

“The whole test procedure exceeded all expectations and went faster than expected and we can therefore get a head start on our reopening now,” he said.

Time set aside for potential repeat tests was not needed in the event, allowing the test closures to be completed ahead of time.

“Several of our many tests went better than expected and we have therefore not used all the time we needed for extra tests,” Boysen said.

The two lines serve around one million passengers every week, according to the Metro company.

READ ALSO: Copenhagen city government greenlights extension to Metro line

The new stops on the M4 line will be located south of central Copenhagen in the Valby and Sydhavn areas. The will have the names Haveholmen, Enghave Brygge, Sluseholmen, Mozarts Plads and København Syd (Copenhagen South).

The M3 and M4 lines, the newer sections of the Metro, opened in 2019 and 2020 respectively.

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