SHARE
COPY LINK

WEATHER

Victims of train AC meltdown paid €500

Germany's national rail operator Deutsche Bahn announced Wednesday that it would compensate victims of a horrific air-conditioning failure on a high-speed train during one of the hottest days of the year with €500 for their suffering.

Victims of train AC meltdown paid €500
Photo: DPA

Temperatures reached up to 50 degrees Celsius on an ICE train from Berlin to Cologne on July 10 after the cooling system broke down. Several passengers collapsed and nine students on a class field trip were subsequently hospitalised when they got off the train in Bielefeld.

Witnesses described dramatic scenes aboard the train, as dehydrated students reportedly stretched out in the aisles and one woman smashed a window in hopes of getting fresh air.

Until Wednesday, Deutsche Bahn had only offered the victims compensation of 1.5 times the worth of their tickets on that day. The VZVB German consumer protection agency had suggested that €300 would be an appropriate amount.

The company declined to provide more details about their new offer of €500, but Deutsche Bahn boss Rüdiger Grube, Transport Minister Peter Ramsauer and members of the parliamentary transport committee plan to meet on Thursday to discuss the situation.

Around 50 defective train air conditioning systems were reported in the days following the incident, with ICE 2 trains particularly affected. There was also criticism of Deutsche Bahn employees for the way they handled the malfunctions.

State prosecutors have also opened an investigation into the Bielefeld train conductor’s actions to find out whether he could or should have stopped the overheating train sooner.

On Wednesday, Deutsche Bahn also denied reports by broadcaster ZDF that temperatures in that train had actually reached more than 70 degrees Celsius, but added that internal analysis estimated it had risen to a scorching 61 degrees in a utility area.

“However this power unit is located outside the passenger areas on the underside of the train,“ the company said.

While Deutsche Bahn has referred to the climate control problems as a new phenomenon, Berlin daily Der Tagesspiegel reported on Wednesday that internal documents showed several such concerns already the summer of 2008.

Member comments

Log in here to leave a comment.
Become a Member to leave a comment.

BERLIN

Anmeldung: Berlin to re-launch online housing registration in October

Finding an appointment at the Bürgeramt to register an address has long been an unwanted chore for new arrivals in Berlin - but from October, this gruelling ritual will be a thing of the past.

Anmeldung: Berlin to re-launch online housing registration in October

Every foreigner who’s lived in the German capital has experienced the stress of trying to find an appointment at the Bürgeramt, or citizens’ office. 

In order to register an address – a process known as the Anmeldung in German – residents generally have to scour a list of available appointments, sometimes waiting weeks for a spot or travelling to a far-flung part of the city to complete the process. 

From mid-October, however, the city has announced that people will be able to register and deregister their place of residence online. The Local has contacted officials to ask for the specific date in October that this is happening and will update this story when we receive the information. 

According to the Senate, the move will free up around 500,000 appointments that would ordinarily have been taken by the hundreds of thousands who move into and around the city each year.

Berlin had briefly offered online registrations during the Covid-19 pandemic, but removed the service once social restrictions were lifted. 

How will the new system work?

The online registration system is apparently based on Hamburg’s system, which was developed under the so-called ‘one-for-all’ (EfA) principle. This means that other states around Germany can adopt the same software as part of their digitalisation efforts.

People who want to register address will need to fill in an online form, provide proof of their new residence and also identify themselves using their electronic ID, which will either be an electronic residence permit or a German or EU ID card. 

READ ALSO: What is Germany’s electronic ID card and how do you use it?

After the process has been completed, a sticker for the ID card will be sent out via post.

Aufenthaltstitel

A German residence permit or ‘Aufenthaltstitel’ with an electronic ID function. Photo: picture alliance/dpa | Daniel Karmann

This can then be used to update the information on a residents’ eID card and access the registration confirmation digitally.

Those who don’t have access to a validated electronic ID will need to either activate their eID function at the immigration office or Bürgeramt or register their address in person.  

In 2024, the service will only be available for single residents, but online registration for families is also in the pipeline.

Is Berlin making progress with digitalisation?

It certainly seems like it. This latest move is part of a larger push to complete digitalise Berlin’s creaking services and move to a faster, more efficient online system.

At the start of the year, the capital centralised its naturalisation office in the Landesamt für Einwanderung (LEA) and moved all citizenship applications online. 

Since then, citizenship applications have been completed around ten times faster than previously – though tens of thousands of applicants are still waiting for a response on their paper applications.

More recently, the LEA also announced that it had moved to a new appointment-booking system designed to end the predatory practice of appointment touting, or selling appointments for a fee.

Under the new system, many residents permits – including EU Blue Cards – can be directly applied for online, with in-person appointments reserved for collecting the new (or renewed) permit.

READ ALSO: What to know about the new appointments system at Berlin immigration office

Meanwhile, those who can’t apply online yet can access appointments by filling in the contact form, with the LEA hoping that this will deter people from booking appointments with the intention to sell them on. 

In another move to speed up bureaucracy, Berlin also opened a new Bürgeramt in the district of Spandau this September, with the governing CDU announcing on X that more new offices would follow in the near future. 

SHOW COMMENTS