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Bringing positivity to German workplaces

Randall Birnberg is a positive psychology coach who's trying to bring the science of happiness to German workplaces. In an interview for JobTalk, he explains how he came across his calling – and how Germans have responded.

Bringing positivity to German workplaces
Photo: Randall Birnberg

Seven years ago, Chicago native Birnberg was working as an English teacher in Aachen, going into companies to teach groups of employees.

He soon saw that Germany had a big problem: people weren't happy at work.

That's a serious setback for a country that prides itself on its strong economy, as happiness among employees can be a big boost not only to the working environment, but also the bottom line.

“My biggest challenge is to convince managers that this stuff works, with the scientific story,” Birnberg explains.

“In German culture, they love stats, where it was happening, who was doing it, the numbers behind it. It's totally the opposite of something esoteric or far-out – these are scientifically proven tools and methods for better working conditions.”

Birnberg says that positive psychology methods can help workers become 35 percent more productive and reduce absenteeism by 50 percent.

Even so, this is often a tough sell to managers, who are often relatively happy with the way things are going.

“Germans are a very productive, efficient, get-things-done-on-time society,” he says. “The average person works 9.8 hours per day. If the job needs to be done, they'll stay there till seven – not like countries where they watch the clock.”

'War Grandchildren'

But behind that strong work ethic and efficiency lies a habit of not addressing things that might be holding workers back from even greater achievements.

Birnberg explains that many German managers today are the children of people born during the Second World War – so-called Kriegsenkelkinder (War Grandchildren), born between 1958 and 1975.

That makes for a triple-pronged set of psychological blocks which they learned from their parents, whose own parents remembered the hardship of the First World War and the Depression as well as sharing in the trauma of the Nazi dictatorship and military defeat.

This generation, the Kriegskinder (War Children) – born between 1938 and 1945 – learned from their parents not to look back at the past (too painful), not to examine their own feelings (too much guilt) and above all to keep pushing forward and building up the new Germany.

“When people of the second generation came home to their parents, those war children, they didn't say, 'good job on your homework',” Birnberg explains.

“They would say, 'you need your homework, you need your education. Why didn't you get a one [the highest mark in the German system]?'

“Now they're running German companies, they didn't learn from their parents how to get praise, recognition, compassion.”

Emotional intelligence

It can be especially hard to teach those managers to employ positive psychology in their relationships with their employees because they've been brought up to expect people to just get on with things.

“Managers can take it as a personal attack,” Birnberg says. “They say, what am I doing wrong?”

He uses the example of an employee going through a spell of arriving at work late.

A German manager would be likely to sit him down and simply tell him to stop the unwanted behaviour.

“There's no question that maybe Jack has an issue. Maybe his wife has been ill and he has to take the kid to school this morning,” says Birnberg.

“I say, how about 'Jack, we love what you've been doing at the company, you've been here 20 years, you do good work. You've been coming in late – what can we do to help you with that?'

“That's not only compassion, that's just good business.”

Steps to success

Birnberg suggests that managers think about two simple ways to improve their relationships with employees.

The first is simply empathizing more with employees' problems – “put yourself in their shoes”.

And the second is showing more appreciation of employees' work more regularly.

“Get rid of the once-a-year review, the Mitarbeitergespräch. You need regular praise, give more appreciation and acknowledgement,” Birnberg says.

As for employees, one of the most important routes to happiness can actually be expressing gratitude.

“First thing when you get to work, instead of reading any emails, write three emails thanking somebody for something that happened the day before.”

The second top tip is just getting away from the desk and going to eat lunch together with other people – something that can provide a welcome break or a high point to the day.

And lastly, it's important when working to keep a list of things you've accomplished. Birnberg suggests writing three things down before leaving each evening “so they can leave the office going, 'today was a good day'”.

Expats have it easy

That might all be true for German workers and managers – but what about expats?

Birnberg suggests that they actually have it easy because they're almost forced into a positive-psychology way of thinking.

“The crux of what I coach is, wherever you put your focus is what grows.

“This is not rocket science: if you want to buy a particular car, you start seeing that car everywhere. If your wife wants to get pregnant, she sees kids everywhere.”

Being nudged into focusing on getting the most out of their experience living abroad can mean that expats simply spend more time and money on the good things in life.

“Most expats don't spend their money on material things, they spend it on experiences,” Birnberg says. “Studies show that that makes you happier.”

Of course it helps that some expats might have some of the heavier burdens that preoccupy many people – like a place to live or a car – taken off their shoulders altogether by their employer.

But that doesn't mean that others can't use the same methods.

"I have a mission, and my German girlfriend is behind me, she's like, we have to change the culture here, we have to tell people, you've got it made, look at what you've got," says Birnberg – before wishing The Local an excellent rest of the day.

 

 

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WORKING IN GERMANY

Four steps to take straight away after losing your job in Germany

Losing a job can be a nightmare situation for foreigners in Germany - but following these simple steps will get you back on your feet in no time.

Four steps to take straight away after losing your job in Germany

In times of economic downturn, layoffs are far from unusual – but that doesn’t make it any more difficult for the people who find themselves suddenly left without work.

For foreigners in Germany, the situation is even more frightening. You may wonder whether your residence status is in jeopardy, how hard it will be to find another position, and whether you can support yourself while you look for another job.

Though it may be hard to think clearly at a time like this, following these four simple steps will set you in good stead to move forward – and hopefully, it won’t be long before another dream opportunity comes your way. 

1. Negotiate your terms 

Before signing or agreeing to anything, it’s crucial that you’re familiar with your rights and understand how much notice your employer has to give you and what kind of settlement you may be owed.

Generally, the rule of thumb is that you get half a month of severance for every year you worked at the company. That said, higher settlements can be negotiated in return for signing a termination agreement (Aufhebungsvertrag), so you may want to seek legal advice before settling. 

Even during a probationary period, your employer will also have to give you a certain amount of notice before your last working day. During the interim, you can either work for the company or be put on what is known as gardening leave in English, where you stay home but are paid as if you were working.

This can all be negotiated as part of a termination agreement, so you should think carefully about what works best for you and consider speaking to your labour council (Betriebsrat) or a legal specialist before making any firm decisions. You should also be aware that you have no obligation to sign any agreement and can legally dispute the layoff if you want to. 

READ ALSO: Can I get unemployment benefits in Germany if I quit my job?

2. Get all the necessary documents from your employer

Once the terms of the layoff are final, ensure that your employer gives you all the necessary documents you need to navigate the next phase of German bureaucracy.

The main two to think about first are the confirmation of work (Arbeitsbescheinung) and the confirmation of your holiday entitlement (Urlaubsbescheinigung).

The first can be sent to the Agentur für Arbeit (jobcentre) as proof of your last job and recent layoff, while the second will help your next employer calculate your vacation days for the rest of the year.

An Arbeitszeugnis, or German letter of reference

An Arbeitszeugnis, or German letter of reference. Photo: picture alliance/dpa/dpa-tmn | Zacharie Scheurer

On top of these documents, you’ll want to ask your employer for a letter of reference (Arbeitszeugnis), which is useful for finding a new job in Germany.

You should also keep hold of your last payslip and statement of earnings (Lohnsteuerabrechnung), which are helpful for tax purposes and may also be requested by the Agentur für Arbeit.

Speaking of which… 

3. Register as unemployed with the Agentur für Arbeit

As soon as you know that you are soon to be unemployed, you should register as a jobseeker with the Agentur für Arbeit. To get full unemployment benefits, you usually have to do this within three days of receiving your termination notice or at least three months before leaving.

Depending on what type of residence permit you’re on, you may or may not be entitled to long-term unemployment benefits (ALG II), but most employees are able to get unemployment insurance (ALG I), which covers a proportion of your former salary while you look for a new role.

It’s important to be a little bit careful here, as claiming long-term unemployment benefits (ALG II) can affect any future citizenship applications. Any severance pay you agree to can also result in you losing some months of unemployment benefits, so these are all factors you will have to consider while deciding on the best way forward. 

READ ALSO: What happens to your work permit if you lose your job in Germany?

4. Inform the immigration office 

If you’re on a residence permit that is linked to your job in some way, like a Blue Card or work visa, you’ll need to inform the immigration office about your change in circumstances as soon as possible.

This should be done in writing, and in German, within two weeks of receiving your termination notice.

You should include all relevant personal information, such as date of birth, residence permit type, and nationality, as well as the date of your final day at work. As proof of the layoff, you should also enclose a copy of your termination agreement or a letter from your employer. 

People enter the immigration office

For foreigners who move to Germany and settle in Berlin, a visit to the Berliner Landesamt für Einwanderung (LEA) is ultimately unavoidable. Photo: picture alliance/dpa | Britta Pedersen

In most cases, the immigration office will give you between 3 and 12 months to look for a new job. If they give you a shorter period, be aware that you may be able to negotiate an extension later on if you are struggling to find work through no fault of your own.

Above all, stay positive. Though it may feel like one door has closed, another one is sure to open. This being Germany, you may just have to wade through a sea of paperwork to get there.

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