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TOURISM

Italian town bans use of Google Maps after ‘too many’ people get lost

A town in Sardinia has “banned” the use of Google Maps after too many people got lost locally while using the app, local media reports.

Italian town bans use of Google Maps after 'too many' people get lost
A car being rescued by firefighters near Baunei, Sardinia, after following Google Maps directions onto an impassable road. Photo: Vigili del Fuoco

The mayor of Baunei, in the Ogliastra area of Sardinia, has complained that people keep getting lost or stuck after Google Maps directed them down impassable roads and onto rugged hiking trails.

Several hikers have reportedly gone missing and “many” cars have become stuck in the impassable narrow roads of the Supramonte area after following directions from the app, the mayor said.

“Too many sedans and small cars get stuck on impassable paths, sometimes even off-road vehicles too,” Baunei Mayor Salvatore Corrias told the Ansa news agency.

“All this because you follow the suggestions of Google Maps which, on our roads, are often misleading,”

READ ALSO: 'Expect the unexpected': What you need to know about driving in Italy

Last year alone 144 people were rescued by emergency services after getting lost in the area – most recently, two tourists in a Porsche ended up stuck on a narrow mountain pass, reports Il Messaggero.

These rescues in remote areas prove costly for the emergency services and local authorities, the mayor said.

Local authorities are now placing signs near roads and paths saying “Do not follow the directions of Google Maps”.

“We're puttting them everywhere”, Corrias told the Ansa news agency, adding that the council has also complained to Google about its directions.

Baunei is located in a wild and mountainous part of the province of Nauro, north-eastern Sardinia, which is famous for its incredible white sandy beaches, beloved by tourists from Italy and abroad.

“The old paper maps are better”, Corrias said, “or better still, use an expert local guide from our area.”

Sardinia is not the only place in Italy where tourists get into trouble using Google Maps.

In Venice, despite a plethora of road signs in English and Italian warning visitors that they can't drive in the historic city, several tourists still cause chaos each year by attemptng to drive alongside the canals.

READ ALSO: Tourists blame Google for drive in car-free Venice

 

Member comments

  1. I am Italian, but I love to read your articles. On this occasion, yours about to “ban the use of Google Maps after too many people got lost locally while using the app”, it is really amusing.
    I laughed a lot reading it because it happened to me too during a touristic tour with friends in Sicily. The only thing that bothers me is that when I tell it, nobody believes me – except the friends were with me. Ciao! Daniela

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TOURISM

8 essential tips to avoid falling victim to a holiday rental scam in Italy

From phishing links to bogus listings, you'll want to be savvy about the holiday rental scams to avoid if you're vacationing in Italy this summer.

8 essential tips to avoid falling victim to a holiday rental scam in Italy

As Italy’s summer holiday season gets underway, numerous vacationers are starting to book their accommodation – and online scammers are on the prowl.

While most official booking sites have mechanisms in place to minimise fraud, direct bookings with a property’s owner are more susceptible to scams.

Online fraud attempts grew by six percent in Italy between 2022 and 2023, according to Italy’s state police, while the amount of money stolen increased by as much as 20 percent, from €114 million to €137 million.

“In recent years, we have seen a steady increase in online financial crimes; in 2023 alone the Postal Police handled more than 16,000 cases, including those related to the booking of holiday homes, packages and travel tickets,” said Massimo Bruno, director of the Italian postal police force’s financial cybercrimes division.

“Although most of the scams take place outside of travel booking platforms, there is significant exposure in this area as well, especially during peak holiday planning periods.”

READ ALSO: Flights, hotels, beaches: How the cost of travel to Italy is rising this summer

With this in mind, Italy’s state police and holiday booking giant Airbnb have teamed up to release an eight-step guide to avoid falling victim to an Italian holiday rental scam.

1. Double check the website address

A common trick among scammers is to use a website address that looks very similar to the one used by well-known, reputable companies. If you receive a message out of the blue from what appears to be a legitimate sender, double check that the url is correct, and ideally only communicate through an official website or app.

2. Avoid clicking on unknown links

Similarly, if you receive an email or social media message that contains external links from what appears to be a well-known company, it’s advisable to avoid clicking and instead log in to your account through the official website or app to see if you’ve received the same message there.

3. Be wary of very cheap offers and deposit requests

If an offer seems too good to be true, it probably is. Check the listing carefully for any red flags; if the owner seems in a particular rush to get paid a large deposit, that’s probably a bad sign.

4. Never pay by bank transfer

Official booking sites will only allow you to pay via debit or credit card; but if you’re making a private arrangement with an individual owner, they may ask for a bank transfer.

READ ALSO: Why Italy’s beaches are getting harder (and more expensive) to access

“If you are asked to pay for a trip by bank transfer, cryptocurrency or gift cards, it is very likely a scam,” say police.

5. Book, pay and communicate via an official platform

Though it might be tempting to take a host up on their offer of a discount if you take a booking private, it’s safest to stick with the platform through which you initially made contact – at least on your first stay.

Official booking sites offer insurance and other guarantees that you’ll be able to take advantage of if things go south.

6. Check reviews

All holiday rental owners have to start somewhere, but if you want to play things safe, make sure a listing has at least a few (positive) reviews. Read these thoroughly to see what guests have said in the past.

7. Communicate clearly with the host

Make sure you’ve confirmed all the important practical arrangements with the host before you leave (ideally all through an official platform, so there’s a trail). If they suddenly go silent on you, contact the platform’s customer service team.

8. Report suspicious behaviour

If a listing on an official booking platform seems like a scam to you, flag it through the company’s official channels. If you’ve already made a payment off-platform, let their customer service team know asap.

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