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HEALTH

Nurses open up about life on the coronavirus front line in France

Overworked French health personnel struggle to keep up the morale as the number of coronavirus patients in the need of hospital care continues to grow.

Nurses open up about life on the coronavirus front line in France
Hospital workers protested in demand for higher salaries and better work conditions in November, 2019, saying they were pushed to the brink. Now, they are facing their as of yet biggest challenge. Pho

Every evening at the stroke of eight, millions of people across France take to their balconies to bang pots, beat drums, blow trumpets and to whistle and clap as loudly as they can.

The wave of sound from the nightly ritual in support of the country's health workers has become a morale-boosting moment of communion for a population confined to their homes for nearly three weeks.

But with the hundreds dying every day, the stoicism of the everyday heroes it celebrates is being sorely tested.

“Waking up this morning I cried. I cried eating breakfast. I cried getting ready,” nurse Elise Cordier wrote in a Facebook post that revealed the fear and anguish of those on the front line.

Once in “the hospital locker room,” she said, “I dried my tears. I breathed in. I breathed out. The people in the hospital beds are crying too, and it is I who am there to dry their tears.”

With the peak of the new coronavirus still to hit France, medical staff are girding themselves for a situation they never imagined they would face.

“Our teams are afraid of the uncertainty awaiting us this week and the whole month of April,” said Professor Elie Azoulay, who leads the intensive care unit of a Paris hospital which has tripled its capacity with 50 new beds. All are now full.

'They inspire respect' 

“They are afraid for themselves and their loved ones, afraid of not making it, of being overwhelmed,” Azoulay said, knowing that nurses and doctors have lost their lives elsewhere.

“But they are stoical too, dignified and frankly they inspire respect,” he added. “The nurses have amazed me.”

Not only do staff have to contend with the death and suffering of patients gasping for air as COVID-19 weakens their lungs, but also the fear that they themselves will fall ill and infect their families at home.

“They talk of a wave, of a tsunami, which by definition means that we will be submerged,” said Benjamin Davido, medical crisis director at the Raymond-Poincare hospital west of Paris.

“The fear is that we are going to have say to sick people on stretchers: 'Sorry, we have no more beds,'” he said.

The other great worry, Davido said, was having to tend to their own colleagues. Emotions aside, “it is not exactly what you would want ethically.

Everybody knows this and has started talking about it,” he said.

Anxiety has not been helped by the chronic shortage of masks and protective gear in French hospitals, with anger peaking after the death of the first French doctor 10 days ago, a man who had returned from holiday in his birthplace of Madagascar to help with the first major outbreak.

IN MAPS: How the coronavirus epidemic has hit different parts of France

Photo: AFP

'Don't come home, Mum'

Hospital psychologists who in the past were there to look after patients are now turning their attention to their colleagues.

At Clermont-Ferrand in the centre of France, psychiatrist Dr Julie Geneste said that beyond the fear of “not being able to cope”, most of the calls they have received to their support unit have been about “dealing with the anxiety of relatives and friends and the fear of infecting them.”

“This is something new, that our generation has never known at this level,” she said.

“We were not prepared for this,” said Etienne, a young doctor in the Paris region, who has been shaken by seeing one of his patients turned away from intensive care.

“We are all in agony… Some of my colleagues are in a state of shock, people are going off sick fearing for their families.”

Psychologist Nicolas Dupuis said he has seen calls rocket to 200 a day to the Pro-consult service he works for that supports medical staff. Carers are often caught in a double bind, he said, between their loyalty to their family and to their patients.

Dupuis said one nurse was being nagged by her partner to undress as soon as she arrived home and “bugged her all weekend when she touched her face – even when she had clean hands.”

But often it is their children's fears that hit hardest. One care assistant told him, “My seven-year-old daughter said to me, 'Mum, if you get sick, don't come home'.”

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LIVING IN FRANCE

How to prove to French authorities that you are alive

If you live in France you'll be used to official requests for all sorts of documents, but one that may come as a surprise is being asked to prove that you're still alive. Here's how to do that.

How to prove to French authorities that you are alive

Official processes in France usually involve collecting together a big dossier of documents, and requests for certain type of certificate are common (the one for ‘a birth certificate issued within the last three months’ regularly baffles foreigners).

A request that is less common – but still vital – is the request for a Certificat de Vie – a certificate of life, which is basically a piece of paper asserting that you remain within the mortal realm.

Here’s how to get it and why you might need one.

Who needs it?

You only need to provide this certificate if it is requested from you.

The people most likely to get a request for a Certificat de Vie are pensioners. Pensioner providers regularly ask for proof that you are still alive, and if you don’t provide it it’s highly likely that they will stop paying out your pension.

The people most commonly asked to provide this are people living in a different country to the one paying out the pension (so for example people who have worked in France but then moved to another country, or pensioners who have moved to France) but they are fairly widespread for all types of pension.

The other people most likely to ask for it is the benefits office, especially if you are receiving a French Assurance invalidité (disability benefit) or Allocation de solidarité (top-up benefits) – as with pensions, failing to send the certificate can result in your payments being stopped.

Some people may instead be asked for an Attestation sur l’honneur de non-décès (sworn declaration of non-death). This is simpler to provide because it’s not a specific form it’s just something that you write out in formal French declaring that you remain alive, and then sign and date.

You can find templates for creating an attestation in the correct format and legal French here.

How to get it

There are two ways to obtain the Certificat de Vie – in person or online.

If you live in France, you go along in person to your local mairie and ask them to complete the form for you – it’s form Cerfa n° 11753*02, but the mairie staff will know that. Be sure to take with you official ID (ie passport or French ID card), and depending on your circumstances mairie staff may ask for extra paperwork such as proof of address.

Once you have the form, you can send it to whoever has requested it, either by registered mail or a scanned copy uploaded to an online portal.

You can find a sample copy here to show you what the form looks like.

If you live outside France, you can request the certificate at the French consulate, while some police stations will also provide it (depending on the country).

But for those living outside France there is also an online option, which now includes the option to verify your continuing life via your biometric details, meaning that you don’t even need to leave the house.

This would be useful to people who have worked in France for part of their career, meaning they get a partial French pension, but have then either returned to their home country or moved to another country.

In order to use this, you need to download the app ‘Mon Certificat de Vie’ – find full instructions on using it here.

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