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How to avoid rental scams in Switzerland

The French-speaking media in Switzerland reported at the end of 2020 on illegal practices used by building owners to overcharge their tenants. Here's how to avoid these scams.

Are you the victim of a rental scam?
Photo: Loic VENANCE / AFP

The trick is the same in the two cases in question

Tenants in Switzerland are legally entitled to challenge their initial rent within 30 days from the beginning of the lease. The challenge can be based on the increment made on the previous rent by the owner.

Reader question: How do I challenge my rent in Switzerland?

Therefore, in two different cases, the building owners prepared fake lease agreements with real or fictitious tenants to make the new tenants believe that there was no increase in the rent.

However, the new tenant was effectively being cheated by paying a substantial increase in his rent which he was unaware of.

Some practical tips to avoid falling in such a trap:

1.Know the owner of your apartment 

On the land register site, by entering the address of your apartment, you can find out the name of the owner of the building free of charge.

This will allow to ensure that you are dealing with the real owner (a private person, an insurance company, etc.). You may want to google the owner to see if he has been subject to complaints for fraud published in the media.

2.Make contact with the former tenant by asking for their identity and asking them specific questions about the apartment

Prefer an apartment for which you may have had contact with the former tenant.

Indeed, when you visit the apartment, you will have the possibility to ask what the current rent is.

By doing so, you will know which rent must appear in the official form that you must be given (see  point 4a) below).

3.Find out about the rent of other apartments in the building 

If you have just arrived in Switzerland, find out about the rental prices in the city you have just moved to.

READ MORE: In which Swiss canton are rents highest and lowest?

Indeed, the price of a three-room apartment in Geneva is not the same in the Jura nor in St. Gallen.

Also, depending on the districts of the same city, rents can vary.

4. Know your rights 

a) Official approved form: When you sign the lease contract, you must be given a form that mentions the rent paid by the former tenant.

This form is mandatory and your rights are listed on this form.

b) Challenging the initial rent: you have 30 days from the handing over of the keys (art. 270 CO) to contest the initial rent with the Lease and Rental Commission.

The rent can be contested for an abusive increase in rent compared to what the former tenant paid, but it is also possible to contest an unchanged rent.

Find out about your rights during the first 30 days after the keys are handed over, before it is too late.

Some landlords insist on providing you with the lease agreement in original only after 30 days to prevent you from using this right.

Insist on getting the agreement, if they refuse, seize the lease and rental Commission. 

Summary

We realise that in many cases because of the shortage of apartments or the difficulty in finding your “dream” apartment, you may not have the time to take steps 1-4 because they may not be realistic options because of the shortage of time.

However, remember, between the time you apply for the apartment and the time taken by the agency to make a choice between the potential tenants (which often needs to be approved by the owners), you may be able to at least check some of these points.

There is also no obligation to take the apartment even if you have applied for it, until and unless you have signed the lease agreement.

Finally beware of the conditions of some real estate agencies that charge you a fine if you apply for the apartment but don’t take it when your tenancy has been approved.

This advice was prepared by Renuka Cavadini and Angela Carvalho of Page & Partners 

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RENTING

8 things landlords in Switzerland can never ask of tenants

If you have been looking for an apartment for a long time and finally found one you like, you may be ready to fulfil any of your landlord’s conditions. But Swiss law places clear limits on what a landlord can demand of new and existing tenants.

8 things landlords in Switzerland can never ask of tenants

If you are a new arrival in Switzerland (and even if you have been living here for a while), you may not be aware of what your landlord or their management company can legally ask of you.

The vast majority comply with the law and are not out to scam you, but you should nevertheless know what your rights are — and assert them if you are being treated unfairly.

Let’s start with the rental deposit

When you rent a flat or a house in Switzerland, you will have to put down an agreed-upon sum for your landlord as a form of security against damages and other mishaps.

The amount is spelled out in your lease, and can vary from one, two, or three months’ rent.

However, the landlord can’t ask you to put down more than the equivalent of three months’ rent.

READ ALSO: What you need to know about rental deposits in Switzerland 

The landlord can’t ask you for copies of your bank statements or tax returns

When you fill out your application, you will be asked to provide your salary statement.

That is perfectly legitimate, as the owner needs to be sure you are able to afford the monthly rent.

The landlord can’t, however, demand any further financial information such as your bank account statements, a list of your investments, or your tax returns.

Paying rent in cash

Most people in Switzerland pay their rent every month via a bank transfer; most likely, they set up an automatic ‘standing order’ online (Dauerauftrag in German, mandat permanent in French and ordine permanente in Italian), which is the most convenient way to pay recurrent bills.

READ ALSO: How do I set up automatic bill payments in Switzerland? 

Or, you may choose another way to pay your rent.

However, the landlord can’t demand that you pay rent in cash; that would be a very odd request and should set off alarm bells in your head.

Costs of major repair works

If your rented accommodation needs a major overhaul, ranging from maintainence works to essential repairs, the landlord can’t ask you to pay for them.

The only exception would be if you inflicted the damage yourself, in which case you’d be responsible for the repairs and payment.

The same rule extends to replacing broken appliances

If the oven or fridge in the apartment stops working due to old age and / or normal wear and tear, your landlord must replace them.

Here too, the only exception would be if you broke the appliances yourself through misuse, in which case you would have to pay to repair (or buy new ones) out of your own pocket.

The ‘no overnight guests’ rule

Under the law, when you pay rent for your apartment, you are entitled to enjoy it and not be limited by non-sensical (and illegal) rules.

Your landlord can’t tell you not to have overnight guests, or decide how long they can stay — as long as  the visitors obey house rules regarding noise or other nuisances to the neighbours.

Entering the apartment without consent

Your landlord does not have uninvited access to your home. 

They can’t enter at any time without first notifying you and then receiving your permission. Furthermore, they can come ‘by appointment’ only, that is, on a set day and at a set time.

They also can’t keep a spare key to your apartment and, even less so, use it. This ensures they won’t have access to your home even (or especially) when you are away on vacation — unless, of course, you have given them permission to go in during your absence.

READ ALSO: Can my Swiss landlord come to my flat unannounced? 

Changing the existing rental agreement

Once you and the landlord sign the contract, it is valid, in its present form, until the day it expires.

The owner can’t unilaterally or arbitrarily change any terms of the agreement in the meantime and demand that you consent to the changes.

Any modifications can only be made once the lease’s deadline is reached and a new contract is negotiated.
 

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