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BANKING

What you need to know about opening a bank account in Austria

Opening a bank account is an essential task when moving to a new country. Here's how to open a bank account in Austria.

What you need to know about opening a bank account in Austria
Photo by cottonbro from Pexels

After all, you need to be able to get paid and access your money without paying international bank charges.

Thankfully, in Austria, it’s relatively easy and there are many options available, from long-standing traditional financial institutions to new digital banks.

Some banks even have accounts in English. This makes the process much easier for people that have recently moved to Austria and might not have strong German skills yet.

What documents are needed to open a bank account?

To open a bank account in Austria applicants need to show proof of identity – just like in most countries around the world. This is usually done with a passport. 

Next, banks want to see proof of residency, like a residency registration form or utility bills, and proof of employment, self-employment or student status.

Once the documents have been provided, the process of setting up an account is quick and new bank cards are usually received within a few days.

A less secure but probably cuter version of a bank account in Austria. Photo by Paweł Czerwiński on Unsplash

Traditional vs digital banks

Digital banking has been gaining in popularity in recent years, and it’s no different in Austria. Although some of the more traditional banks have been slower to adopt digital banking tools.

As a foreign resident, opening a bank account with a digital bank is usually the easier option. Especially for people with limited German language skills.

This is because the application form and identity verification can be completed online or via the bank’s app. Plus, in most cases, it can be done in English (or another language).

N26 Bank is a prime example of this. The bank has branches in several EU countries, which means their services can be accessed in English, German, French, Spanish and Italian.

For international customers, N26 also has a partnership with Wise (formerly TransferWise). This makes sending money overseas, or back home, even easier and cheaper.

Erste bank is another bank that is regularly recommended by international residents in Austria because accounts can be opened online and in English.

However, opening an account online is not for everyone. 

For people that prefer to visit a bank in person to open an account, a more traditional bank is probably the best option. And in most cases an appointment will have to be made in advance.

If you want to go down this route, it’s important to remember that Austria is a German-speaking country.

This means it can’t be guaranteed that people working at the bank will speak English – particularly in more rural areas. 

If you’re still learning German, or not feeling confident about opening an account in another language, it could be worth taking someone you trust with good German skills with you to the appointment. 

Having someone to translate can make the process much easier. And it means there is less chance of missing some important information that could impact your finances.

Just make sure to take all of the required identity documents with you to the appointment.

Opening a bank account as a non-resident in Austria

For non-residents in Austria, opening a bank account can be a bit more complicated. But it’s not impossible, and mostly depends on the bank you approach.

For example, Bank Austria offers a service for non-residents, with services for private customers, diplomats and those working for an international organisation in Austria.

Extra information about Austrian bank accounts

Many banks in Austria charge a monthly or annual fee to use their services.

There are some exceptions though, like N26 and DKB – a German bank that is also available for Austrian residents. Both banks offer free accounts regardless of how much (or how little) is deposited into an account each month.

Cash withdrawals at ATMs are mostly free in Austria. But if travelling overseas check with your bank to find out more about international withdrawal fees.

And finally, Austrian banks are covered by EU law, which means deposits up to €100,000 are protected.

Essential bank-related terms in German

  • Kostenlos/ Gratis – free
  • Gratiskonto – free account
  • Girokonto – current account
  • Weltweit – worldwide
  • Bankomatkarte – ATM card
  • Bargeld – cash
  • Bargeldabhebug – cash withdrawal

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RENTING

What tenants in Austria need to know about getting their rent reduced

From construction noise to broken utilities, various issues can allow tenants in Austria to request a rent reduction. Learn the steps to follow and when legal action might be necessary.

What tenants in Austria need to know about getting their rent reduced

In Austria, tenants can legally request rent reductions if their rental property’s usability is significantly impaired. 

According to MieterHilfe, the association that helps renters in Vienna, Section 1096 of the Austrian Civil Code (ABGB) regulates this. The ABGB covers rental agreements for all properties. 

The law offers protection when tenants experience issues like heavy construction noise or utility outages (such as gas, electricity, or water). However, knowing when and how to apply for a rent reduction and understanding the process can be tricky. Disputes often end up in court and are decided on a case-by-case basis.

READ ALSO: Can my landlord in Austria increase the rent whenever they want?

When you can ask for a rent reduction

If your rental property’s usability is restricted, you can apply for a rent reduction. Common examples of restricted usability often include disruptions in gas, electricity, or water supplies, major construction noise from remodelling, damage to property that prevents proper use, such as a broken heating system, and more. 

Importantly, tenants can claim a rent reduction even if the landlord is not directly responsible for the impairment. However, the extent of the usability issue must be clear, and the tenant must notify the landlord to allow them to fix the problem. Additionally, if a tenant repairs the issue, the rent reduction period ends as soon as the repair is made.

Not all impairments qualify for a rent reduction, though. For example, minor inconveniences or defects, issues that the tenant was aware of when signing the lease, impairments caused by the tenant’s actions and situations where the tenant has already waived the right to a reduction do not count.

An attic room can get extremely hot without air conditioning (Photo by Jakub Żerdzicki on Unsplash)

If there is a dispute, the court will decide the extent of the rent reduction, considering objective and subjective factors. For example, households with small children or pregnant women might receive higher reductions.

READ ALSO: Tenant or landlord: Who pays which costs in Austria?

MieterHilfe has a table with many recent cases that can give you an idea of the causes of rent reduction and the amount tenants received. For example, in one case in Vienna, the flat had significant mould infestation, and the tenants received a 75 percent rental reduction. In another case, rent was reduced by 30 percent because of “unhealthy odours” from the rubbish room that affected half of the flat.

In one case, dangerous electrical cables were accessible inside the flat, and the tenant did not have to pay any rent until the issue was fixed.

Things get more complicated when it comes to noise. In one case in 2005, the tenant got a 15 percent rent reduction due to the consequences (noise and smell nuisance) of a garage construction in the neighbouring property, but not a reduction when the next-door property was doing “normal construction work.”

Another common complaint tenants have is regarding heat, especially in Dachgeschoss apartments (attic apartments), which can get extremely hot due to the lack of ventilation and their location in buildings. In one case, the air conditioning system was positioned so unfavourably that the rooms were not cooled —the tenant got a 6 percent reduction in rent.

In another, though, the complaint regarding excessive heating was dismissed, and the tenant received no reduction because they had rented the room without any reservation or questioning, even though the place had no sun protection or air conditioning.

READ ALSO: What happens when my rental contract expires in Austria?

Legal action and rent payment strategies

Tenants must be cautious when pursuing rent reductions, the renter’s association say. Two approaches are commonly used.

You can continue paying the total rent while negotiating. The tenant informs the landlord about the issue and continues paying the total rent but reserves the right to claim a reduction later. This can be useful in avoiding eviction risks.

Or, they can reduce rent directly. This means the tenant pays a reduced amount but informs the landlord in writing. If the landlord disagrees, they may take legal action, and the court will decide the appropriate – if any – reduction.

In both cases, it is essential to notify the landlord in a verifiable form, such as a registered letter, to ensure the process is documented.

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