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TRAVEL NEWS

ITA: What does Italy’s new national airline mean for travellers?

With the successor to Alitalia launching on Friday, here's what the new national airline means for people flying to, from and within Italy.

ITA will take over some of Alitalia's routes to and from Italy, but not all.
ITA will take over some of Alitalia's routes to and from Italy, but not all. Photo: FILIPPO MONTEFORTE / AFP

Italia Trasporto Aereo, or ITA, starts flying from October 15th after former national carrier Alitalia touched down for the last time on Thursday evening.

It completed its final trip from Cagliari to Rome after 74 four years in the air.

ITA’s maiden voyage from Rome to Milan Linate departed from Fiumicino airport at 6.30am on Friday.

Is this the same company by another name?

EU regulators wanted to make sure that financially the new carrier was fully separate from Alitalia, as the bankrupt airline had received billions of euros from the Italian state to keep it operating over the years.

ITA is required to buy Alitalia’s brand, aircraft and other assets in order to ensure that it is not just the same company by a different name, and therefore liable for Alitalia’s debts.

However the new carrier is set to look very similar.

ITA purchased the Alitalia brand on the eve its launch on October 14th for a knock-down price of €90 million.

Alitalia’s commissioners had put the brand name up for sale in an open tender – a condition insisted upon by the European Commission – with a base price of €290 million.

ITA’s executive president Alfredo Altavilla dismissed the initial asking price as ‘unrealistic’, reports the news daily Il Messaggero.

The purchase means state-backed ITA will be allowed to use its predecessor’s name and identity, including website domain, branding and uniforms.

So what changes as Alitalia becomes ITA? Here’s what we know.

What kind of airline is ITA?

ITA will look much the same as Alitalia, at least on the surface: it will retain the green-white-red colours, as well as Alitalia’s sloping ‘A’ in the shape of a plane’s tail.

But ITA is to be a smaller operation than Alitalia, retaining 85 percent of its predecessor’s take-off and landing slots at Milan Linate airport and 43 percent at Rome Fiumicino.

Its fleet is planned to be around half the size, starting with 52 aircraft, most of them smaller narrow-body planes. It will employ fewer than 3,000 people compared to the more than 11,000 who work for Alitalia currently, handing off ground operations and maintenance service to subsidiaries. 

Not all costs are being cut, however: ITA is not expected to seek to compete with budget airlines such as Ryanair and easyJet, which have been snapping up slots at Italian airports as Alitalia flounders. Ryanair is expected to become the biggest domestic carrier in Italy this summer, with more than 100 routes. 

ITA is more likely to look for niche routes that its low-cost competitors don’t cover, as well as offering long-haul flights and full onboard service. 

Where will ITA fly?

ITA plans to make Rome Fiumicino its main international hub, with Milan Linate its second-biggest airport.

Its business plan includes 61 routes in 2021 to 45 different destinations, chiefly other European capitals including Paris, London, Amsterdam and Brussels.

Its long-haul routes will focus on major airports in the United States and Japan, including New York, Boston, Miami and Tokyo. 

The carrier began selling tickets for its first transatlantic flights on October 5th.

ITA will initially fly from Rome Fiumicino to New York JFK, Miami, Boston, and Los Angeles, and from Milan Malpensa to New York JFK.

EXPLAINED: What you need to know about travel between the USA and Italy

The company’s first intercontinental route will be Rome Fiumicino to JFK, with six flights each way per week from November 4th, rising to 10 weekly flights by December 2021 and up to 14 a week over the Christmas holiday period.

It will also fly domestically between 21 airports in Italy, allowing people travelling to or from smaller airports such as Venice, Genoa, Verona, Florence, Naples and Bari to connect to international flights in Rome or Milan.

By 2025 the airline hopes to add nearly 30 new destinations, including Washington DC, Sao Paolo and Buenos Aires.

It has said that it aims to become “the first choice on international destinations to and from Rome Fiumicino and to be the key company for business and leisure traffic to and from Milan Linate”. 

Travellers at Fiumicino airport. Photo by Filippo MONTEFORTE / AFP

What about passengers who had booked Alitalia flights?

EU rules on passengers’ rights in the event of cancellations bind airlines to offer customers either an alternative flight or a full refund (find a guide here).

Alitalia last month stopped selling tickets for flights from October 15th, and confirmed that customers who had booked tickets after that point can receive a refund.

Italy’s Corriere della Sera newspaper previously estimated that some 255,000 people had tickets booked with Alitalia after October 15th.

READ ALSO: What are my rights in Italy if a flight is cancelled or delayed?

Under the European Commission’s continuity rules, ITA is barred from inheriting Alitalia’s MilleMiglia free miles programme, which has six million members, reports the news outlet Il Sole 24 Ore.

The best hope for the loyalty programme’s customers hoping to retain their credit is that Alitalia’s commissioners find another buyer, with American Express expected to show an interest, according to the outlet.

Member comments

  1. We are planning to fly to Rome on Sept 30th and returning to NYC on Oct,15th.I spent 2 hours on hold with Alitalia today trying to get an answer whether ITA will honor Alitalia tickets. The customer service rep was insulted by the question. “Of course your return ticket will be honored”….and the ITA debut hasn’t been settled yet… I also contacted Amex (the card that I used to purchase the tickets) to have them help sort out the flight status. Hopefully, this will be sorted out before October.

  2. We are in the same situation our flight returns to MIA from FCO on Oct 16, a day after Alitalia closes. I can’t find information as how our return will be handled. Delta as well as Alitalia continue selling seats on this flight. Worse case scenario, longer Rome vacation.? I hope someone provides some information soon

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For members

TRAVEL NEWS

How is Italy’s national public transport strike affecting travel on Friday?

Passengers in cities around Italy, including Rome, Milan and Florence, faced delays and cancellations on Friday, September 20th, as local public transport staff staged a 24-hour nationwide walkout.

How is Italy's national public transport strike affecting travel on Friday?

The walkout was set to affect all types of local public transport, from surface services (buses, trams, commuter trains and ferries) to underground metro lines, but wasn’t expected to impact long-distance rail services and taxis.

As it’s often the case with public transport strikes in Italy, the level of disruption faced by passengers was expected to vary from city to city depending on the number of transport workers participating in the protest.

According to Italian media reports, commuters in major cities, including Rome, Milan, Florence and Venice, were all likely to experience at least some level of disruption on Friday, though the strike may also have an impact in smaller cities and towns.

READ ALSO: The transport strikes to expect in Italy in autumn 2024

The protest was called in late June by some of Italy’s largest transport unions to protest against employers’ “unwillingness to open a dialogue on the issues raised by workers” including “a monthly salary increase of 300 euros [and] a reduction of working hours from 39 to 35 per week”.

Guaranteed services

Under national strike laws, public transport companies are required to guarantee the operation of a number of essential services (servizi minimi) during walkouts.

The exact times vary by operator, but usually coincide with peak travel hours.

Milan’s public transport operator ATM said that the strike may affect its trams, buses and metro lines from 8.45am to 3pm, and then from 6pm until end of service.

Services scheduled outside of the above windows were expected to operate as normal.

Rome’s major public transport operator ATAC said in a statement that services scheduled before 8.30am and from 5pm to 8pm would go ahead as normal. 

Venice’s public transport operator ACTV published a list of all the water network services that were guaranteed to go ahead on Friday. The list is available here (in Italian).  

Florence’s bus operator Autolinee Toscane said it will guarantee services scheduled from 4.15am to 8.14am, and then from 12.30pm to 14.29pm.

Gest, which operates a number of tram lines in Florence, said that services will be guaranteed in the following time slots: from 6.30am to 9.30 am, and from 5pm to 8pm.

In Naples, public transport operator EAV published a list of guaranteed services for each of their lines. See their website for further information. 

Tper, which operates buses in the northeastern Emilia Romagna region, said it will guarantee the operation of services scheduled before 8.30am and from 4.30pm to 7.30pm. Services in the provinces of Ravenna, Forli’-Cesena and Rimini were set to go ahead as normal after the areas were hit by severe flooding on Wednesday, unions said

Palermo’s public transport operator Amat warned that its bus and tram lines may be affected by “potential cancellations and disruption” from 8.30am to 5.30pm, and from 8.30pm to midnight.

For details on guaranteed services in other cities around the country, passengers were advised to check the relevant transport company’s website or social media accounts.

Anyone planning to travel by public transport in Italy on Friday was advised to leave extra time for their journey and check the status of local services with the relevant operator before setting off.

Keep up with the latest updates in The Local’s strike news section.

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