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QUARANTINE

‘It’s a nightmare’: How Italy’s extended quarantine for UK travellers has affected readers

Following the Italian government's last-minute decision to roll on its quarantine requirement for UK arrivals, many readers have contacted The Local to share how the news has impacted their lives and travel plans.

'It's a nightmare': How Italy's extended quarantine for UK travellers has affected readers
(Photo by Filippo MONTEFORTE / AFP)

Italy’s announcement that it would extend a five-day quarantine for travellers coming from the UK has had major repercussions on people’s plans this summer.

With just one day until it was due to expire, Italy’s Health Minister Roberto Speranza announced via Facebook on Thursday evening that he’d signed an ordinance to prolong the rule until August 30th.

EXPLAINED: How travel between the UK and Italy has changed

It means that people have had to cancel their holiday plans, postpone seeing loved ones yet again, or lose business, as any hopes of dropping the restriction in Italy’s peak tourist month were dashed.

As I read Speranza’s post, I finally had to admit defeat and accept that those closest to me won’t make my wedding, after pushing it back twice already.

We said that we couldn’t go through this again – we’ve planned and replanned a wedding three times and we’re so far beyond exhausted, we’ve lost all joy for the event.

It was only going to be an intimate gathering anyway, but to not even have your few best friends there to send you off into married life is heartbreaking.

(Photo by Tiziana FABI / AFP)

After two years of not seeing them, I was desperate for that emotional support.

To reach this point, just four weeks from the wedding day, and fall at the final hurdle is too much of a blow to delay it again. For me, there’s no dilemma – just grief for the day we will now never have.

It seems the move has affected many others too, who told The Local they were left angry and upset.

Gemma Tromans from Birmingham told us of her despair at the news, as her wedding date is also set for the end of August. This, too, is her third date and this time, she was sure that her big day on Lake Garda would go ahead.

She described the situation as “a nightmare” and “never-ending”, as she is now looking at a potential fourth date to say ‘I do’.

I feel very annoyed and deflated – the whole situation has just become so exhausting for me and my partner. The stress leading up to this and every other time has been awful for us both,” said Gemma.

READ ALSO: Ask an expert: ‘How can I still have my dream Italian wedding under Covid restrictions?’

She told us she originally had 45 people coming to the event, but each time they were forced to postpone due to restrictions they lost guests, and now have 30 people on the list.

The latest move has left Gemma nervous that the number will decrease again, and she admitted she was “dreading” telling her family and friends they’re looking at delaying it once more.

Not only does she and her partner have the headache of rescheduling, there are cost implications too.

Due to the venue requiring a minimum number of guests, as numbers dwindle, they have to increasingly fork out more to compensate.

She also pointed out that airlines are unlikely to offer refunds, as flights may not be cancelled – it’s on the the traveller to quarantine and travel is still allowed, it’s just much more inconvenient.

REVEALED: How strictly is Italy enforcing rules on Covid testing and quarantine for UK arrivals?

The terms and conditions will vary from airline to airline, but even though Ryanair allows two flight changes free of charge, Gemma pointed out that you lose the money you paid for baggage allowance each time.

Gemma and I aren’t alone in having our wedding day in Italy ruined for the umpteenth time.

Many other readers have also written to say they will now have to postpone theirs or even cancel altogether, opting to get wed in the UK after all.

Countless other holiday plans have been upended too.

READ ALSO: UK to allow fully vaccinated travellers from Europe to skip quarantine (but not tests)

Travel industry expert Paul Charles tweeted that the decision to extend quarantine is “Italy’s loss”, as many British holidaymakers opt for other destinations.

While some travellers have already decided to book elsewhere, others told The Local their holiday plans are “ruined” following the news, and are worried about how they’ll get their money back now that they can’t make it to Italy.

Mark Taylor said his break in August was booked for six days, making it unfeasible now that five of those would have to be spent in isolation – and with children.

Some haven’t had to make a call, as travel operators have taken the decision to cancel holidays to Italy.

Steve Morrow told us TUI cancelled his holiday to Sicily for the end of September, which they’d already postponed from last year due to restrictions.

He described the company’s decision as “hasty” and said he’s still waiting for a full refund from the first postponed holiday.

TUI announced that it was cancelling holidays, including flight-only and accommodation-only bookings, to Sardinia, Sicily and Calabria due to depart on or before October 31st. Other holidays to Italian lakes and mountains destinations have also been cancelled by the provider.

Many others expressed their dismay at the last-minute nature of the decision, with several people describing it as “shambolic”.

Sarah, who lives in the UK, tells us she’s been to Italy 30 times and that getting back here is the only thing that’s kept her going through lockdown.

She said: “It feels like the end of the world having that taken away.”

It’s not just British visitors affected. Emma Raymond is based in Bologna and hasn’t been back to the UK in two years. She said last night’s decision has meant she’s had to cancel her trip back to the UK, as she couldn’t afford the quarantine on returning to Italy.

Seema, who also lives in Italy, said she would miss out on a long-awaited visit from loved ones in the UK.

Others based in Italy said their businesses here have suffered, like this accommodation owner in Tuscany.

Some travellers are making the trip regardless.

People with property in Italy have told us that they’ll still travel as they need to make repairs and do maintenance work on their second home.

EXPLAINED: How should travellers from the UK quarantine in Italy?

Meanwhile others said they would wait for another opportunity – but not until after the summer.

If you’re looking to travel between Italy and the UK, you can find the updated rules for travel to both countries here.

The Local will continue to follow the travel restrictions closely. Please check our homepage or travel news section for the most recent reports on any changes to the rules.

Member comments

  1. Absolutely gutted as we were due to go next month as we do every year. What are the chances of a U-turn?

  2. Our annual trip to Positano cancelled for a second year in a row. This year was husband’s 50th birthday, on top of it. Had a special room booked, magnificent dinner…all dashed. This has simply got to end.

  3. Same as most I guess, our headache has been postponement of wedding due in May last year and now August this. Wedding companies/caterers etc have been really good to postpone but kind of takes away the excitement. Such a tricky one for all. Needs to be some clarity but I fear with non EU status that makes it harder. We can but hope this situation changes soon.

    1. Yet another consequence of Brexit, as you point out. Not one good thing has come out of it for those of us who are resident in Italy.

  4. I full well understand that disappointment of cancelled and postponed travel, but the truth is that Covid does not follow rules and public health far outweighs convenience.

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For members

STRIKES

What to expect from Italy’s nationwide rail strike this weekend

Train passengers in Italy may face disruption on Saturday, July 6th and Sunday, July 7th as staff at railway operators including Trenitalia and Italo plan a 24-hour strike.

What to expect from Italy's nationwide rail strike this weekend

Passengers travelling across Italy by train may face delays or cancellations this weekend as staff at state-owned railway operator Ferrovie dello Stato, which includes Trenitalia, Trenord and Trenitalia Tper, and private company Italo plan to strike from 9pm on Saturday, July 6th, to 9pm Sunday, July 7th, for a total of 24 hours. 

The walkout was called by three of Italy’s major transport unions in late May to demand better working conditions and an improvement of workplace safety protocols.

The protest is set to affect all types of rail travel, from long-distance services to regional and local ones, with the overall level of disruption expected to vary by city and operator.

While rail companies are legally required to guarantee the operation of a number of minimum services (servizi minimi) during strikes taking place on weekdays, there’s no such requirement for weekend walkouts.

This means that operators are free to decide whether or not to guarantee services for passengers.

Trenitalia

National rail operator Trenitalia said in a statement that their services “may experience cancellations or changes” for the entire length of the strike, though the protest may also “result in service variations both before its start and after its end”. 

Trenitalia said it will operate a number of minimum services during the walkout. These are available here.

Passengers planning to travel with Trenitalia on Saturday or Sunday are advised to check the status of their journey via the Infomobilità section of Trenitalia’s website or mobile app, or by calling toll-free number 800 89 20 21.

Italo

Staff at private long-distance operator Italo are also expected to take part in the protest.

It was still unclear on Thursday exactly how the strike would impact the operator’s services, but delays and/or cancellations could not be ruled out.

Italo said it will guarantee the operation of a number of long-distance services during the walkout. You can find them highlighted in green in this table.

For further information, you can contact Italo’s support centre at 892 020.

Trenord

Trenord, which operates a number of regional trains in the Lombardy region, including connections to and from Milan’s Malpensa Airport, said it didn’t expect the walkout to have “significant repercussions” on their services. 

Trenord also said it will not operate minimum services during the strike.

However, should airport link services be cancelled, replacement buses will run the same routes. 

See Trenord’s website for the latest updates.

Trenitalia Tper

Services from Trenitalia Tper, which operates a number of trains in the Emilia-Romagna region, “may experience changes or cancellations” due to the walkout, according to a statement

The operator hasn’t yet provided any information regarding possible guaranteed services.

See their website for the latest updates.

What to do if your train is cancelled

If a pre-booked rail service is cancelled due to strike action in Italy, passengers are normally allowed to travel on other equivalent services or are entitled to a refund.

Passengers travelling with Trenitalia can request a refund either at the station or by completing this web form, whereas Italo generally issues refunds automatically.

Keep up with the latest updates in The Local’s strike news section.

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