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Unemployment benefits in Austria: Who is eligible and how much can you get?

For many people, unemployment benefits are a lifeline after losing a job. But how does the system work in Austria and how much financial support can you receive?

Unemployment benefits in Austria: Who is eligible and how much can you get?
How do you apply for unemployment benefits in Austria - and how much do you get? Photo by Sora Shimazaki from Pexels

In Austria, unemployment benefit is called Arbeitslosengeld (literally ‘unemployment money’) and is available for people who lose their job or enter a period of unemployment.

It is for people that are registered as unemployed with the Austrian Public Employment Service (AMS) and who are ready to work at least 20 hours per week once a job has been found.

Then there is an additional benefit called Notstandshilfe, which is essentially a form of emergency financial assistance in case unemployment benefits run out.

However, certain conditions have to be met, such as being able and willing to work, already registered as unemployed with the AMS and being ready to be placed on the job market. 

To be eligible for Notstandshilfe, an application must be submitted no later than five years after unemployment benefits have ended.

Some people may also be eligible for a family allowance, depending on their situation.

Who is eligible for unemployment benefits?

To be eligible for unemployment benefits in Austria, you must have been in employment for 52 weeks out of the past two years.

For people applying for unemployment benefits for the second time or more, a record of being in employment for 28 weeks in the past year is enough to become eligible.

Similarly, for people aged 25 and under, 26 weeks of work in the past year is sufficient.

Self-employed people are entitled to unemployment benefits but only under certain conditions and the AMS doesn’t provide examples. Instead, people are urged to contact the AMS with any questions.

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However, self-employed people can take out voluntary unemployment insurance through the organisation of social insurance for self-employed people (Sozialversicherung der Selbständigen), known as SVS.

Voluntary unemployment insurance is an additional financial contribution on top of the standard health and social insurance payments that are compulsory for self-employed people.

How much money can be claimed in unemployment benefits?

In Austria, the amount of unemployment benefits that a person can receive depends on whether they are eligible just for the basic amount or for the additional allowances as well.

In fact, the AMS even has a note on its website that states the basic amount can be difficult to calculate.

To simplify it though, in most cases the benefit is determined by the amount of monthly social insurance contributions made by an individual. 

In certain cases, a supplement might be added if the basic amount is lower than the compensation allowance target. This is currently set at €1,110.26 per month.

There is also a maximum limit, which means unemployment benefits can’t exceed 60 percent of your net income (for people not entitled to family allowances).

Who is eligible for a family allowance?

The family allowance is paid on top of the standard unemployment benefits and is typically for people with children that are considered dependents, including step-children, foster children and grandchildren.

The family allowance might also be paid if the claimant has a spouse or partner with little or no income.

How to claim unemployment benefits in Austria

The first step to claiming unemployment benefits in Austria is to register as unemployed with the AMS. Then you can submit an application to make a claim.

Applications should be submitted via an eAMS account, which is an online portal of the AMS. Registration for an eAMS account can be found here.

READ ALSO: How to find a job in winter sports in Austria

For anyone unsure about this process, the AMS can be contacted by phone or email. The AMS team will then send out an application form for unemployment benefits by post.

Useful websites

Austrian Public Employment Service (AMS)

Social Insurance for Self-Employed People (SVS)

Useful vocabulary

Arbeitslosengeld – unemployment benefits

Notstandshilfe – emergency assistance (financial)

Sozialversicherung – social insurance

Familienzuschlag – family allowance

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For members

WORKING IN AUSTRIA

FACT CHECK: Can you work in Austria without signing a job contract?

If you are working in Austria, you might have heard of jobs that do not come with a formal "Arbeitsvertrag" (work contract). But is this legal?

FACT CHECK: Can you work in Austria without signing a job contract?

Austria has long been an attractive destination for immigrants seeking employment opportunities. The country boasts a diverse labour market, with industries ranging from high-tech to traditional crafts and tourism. 

However, navigating the employment landscape can be complex for those considering a move to Austria or even those searching for a job after years of living here. For example, it sometimes occurs that job offers are made and accepted without a formal work contract being signed. In these cases, crucial information, including wage and work hours, is agreed upon only verbally. 

This is more common in entry-level or temporary jobs, and it’s technically legal. Of course, verbal agreements can be dangerous if one party doesn’t follow through with the arrangement. So, in true Austrian fashion, the government protects workers in complicated and bureaucratic ways.

READ ALSO: Can I have a freelance side gig as an employee in Austria?

The difference between a work contract and a service note

One crucial aspect that workers in Austria need to grasp is the distinction between the Arbeitsvertrag (work contract) and the Dienstzettel (service note, or service record)

In Austria, there are no legal requirements for a traditional work contract. If you see a job offer and the company says that they don’t need to send you a contract and that it can all be agreed on via a handshake, that’s true.

However, you are entitled to a so-called “service note”, a Dienstzettel, in German. This should be handed to you “as soon as possible” after the start of the work relationship, according to the Austrian government.

The service note or service record must contain crucial information, including your personal data and information about the company. Additionally, it must state the agreed starting salary and other remuneration components, the due date of the payments, the extent of annual leave, the agreed daily and weekly normal working hours, and more

Both Austria’s employment agency AMS and its Chamber of Labour AK have several tips and recommendations about work contracts and service notes in Austria.

READ ALSO: Can I get unemployment benefits in Austria if I’m self-employed?

Firstly, they warn workers that many employment contracts contain different types of non-competition clauses and confidentiality obligations, both of which are legal in Austria. They also mention that additional benefits, such as a company cell phone or car, could be included in the contract. If something was verbally agreed upon, ask to add it to the contract or service note. 

The AK reminds workers to check the contract thoroughly before signing it. If you notice any clauses that need to be clarified, you can reach out to the chamber for a free consultation. If you discover changes between the verbal agreement and the contract or service note, you can ask for the changes to be amended or deleted. 

Finally, ask for or make a copy of the signed contract.

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