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TRAVEL NEWS

How to use Italy’s Covid passenger locator form for travel

Italy has an ongoing requirement to fill out a passenger locator form for travel this spring. Here's what you need to know.

A passenger shows a shows a passenger locator form on his mobile phone at Brussels airport on January 1, 2021.
Despite having recently relaxed its travel restrictions, Italy still arrivals to complete a Passenger Locator Form. Photo by JASPER JACOBS/BELGA/AFP

**Please note that this article is no longer being updated. See all the latest travel news from Italy here.**

Italy has eased many of its pandemic-related travel restrictions since March, abolishing the restricted country of departure lists and ending the requirement for fully vaccinated and boosted passengers to take a test before travel.

However, that doesn’t mean all entry restrictions have been dropped.

Q&A: Your questions about travel to Italy and Covid rules answered

One of the ongoing requirements is for all travellers to fill out a ‘passenger locator form’. But this document continues to cause confusion for passengers, with readers of The Local getting in touch to ask when exactly they’ll need it and how to fill it out.

Here’s a quick look at what you need to know.

Q: Do I still need to fill out a Passenger Locator Form even though Italy relaxed its travel rules?

A: Although Italy’s entry rules have been eased (see more details of Italy’s current travel rules here) the requirement for all arrivals to complete a digital Passenger Locator Form (dPLF) is still in place. 

In fact, the guidance says carriers have the right to refuse boarding to any passenger who fails to produce the form, while arriving at the Italian border without it could land you in quarantine for five days: so it’s very important to make sure you have your completed dPLF with you when you arrive.

Q: Are there any exemptions?

A: The form “must be completed by all passengers arriving in Italy, by any means of transport”, the Italian health ministry states.

This is a blanket rule that applies to all arrivals regardless of nationality, residency status, Covid vaccination status, or mode of transportation.

The latest health ministry travel ordinance does state that there is one exemption: for anyone travelling to a location in a foreign country that is less than 60km from their Italian place of residence for less than 48 hours does not require the form to re-enter Italy.

Those travelling a distance of less than 60km to Italy from their foreign place of residence for less than 48 hours are also not required to fill out a form – presumably to simplify things for people living in border towns.

Q: Where do I fill out the form and what information do I need to include?

A: The Italian health ministry instructs passengers to fill out the form online here.

You must then:

  • select ‘Italy’ as the destination country
  • register on the website by creating a personal account with username and password (required only the first time you use the website)
  • confirm the account via the link sent to the email address provided (required only the first time you use the website)
  • complete and send the PLF following the website instructions.

What information you’ll need to include will depend partly on how you’re travelling to Italy.

If you’re flying, you’ll be required to enter specific details of your flight on the form (see an example of the questions for airline passengers below).

You’ll also need to enter your personal information including an ID or passport number, a permanent address, details of the address(es) you’ll be staying at once you arrive in Italy, and contact details including a phone number.

Q: Do I need to print out the completed form?

A: You can show your completed form in either printed or digital format, according to the health ministry’s instructions.

“Once the form has been sent, passengers will receive the PLF in PDF form and as a QR code at the email address entered during registration, which must be shown directly from a smartphone (in digital format) when boarding,” the health ministry states.

“Alternatively, passengers can print a copy of the dPLF to show when boarding,” it says.

“In exceptional cases, namely exclusively the lack of the required technology, passengers may complete a paper-based form.”

Q: What if I’m travelling by train or car?

A: Italy requires all people entering the country to fill out a form, whether they’re arriving by air, sea, or land.

Minors are included in this requirement; their form should be completed by the adult accompanying them, or if they are travelling alone, by their legal guardian.

For those travelling with a service provider, you simply need to provide the name of transportation company.

For passengers entering the country by private vehicle, the form is a little more involved. You will need to provide your car’s registration plate and the name of the Italian border town through which you intend to enter the country. 

A dropdown list of possible entry points is provided; if none of these look right to you, you have the option of selecting ‘Other’ and inputting a different name.

You’re also required to enter your anticipated time of arrival into the form; obviously if you’re travelling by car, you can only make a reasonable estimate.

Q: What if I’m just transiting through Italy?

A: Italy doesn’t require passengers who are merely transiting through its airports to fill out a dPLF.

The EU Digital Passenger Locator Form websites states that passengers who remain within the Transit Area of the airport are NOT required to complete a dPLF. If for any reason one exits the airport, a dPLF will need to be completed.

However, if you decide to leave the airport for any length of time during your layover, you will need to fill out the form.

The website says: “All passengers wishing to enter Italy, via all means of transportation, will be required to complete the digital PLF prior to entering the country”; so it appears that if you intend to transit through Italy by car or train, a dPLF is required.

Q: If Italy is my final destination, do I still need to fill out a dPLF for any other countries I’m transiting through?

A: That depends on both the country and your means of transportation. 

The EU Digital Passenger Locator Form website’s FAQs section says “Travellers travelling by car need to submit a dPLF every time they enter a country that requires submission of dPLF.”

However, the rules vary country by country: France, for example, says that only arrivals coming by plane need to fill out a form.

Drivers likely require a PLF to enter Italy, even if they're just passing through.

Q: How far in advance of my journey can/should I fill out my Italian passenger locator form?

A: The Italian health ministry’s guidance says the dPLF should be completed “before entering national territory”.

It says the form “can be completed at any time (weeks, days) before the trip, but must be sent before boarding and can always be amended until the time of boarding.”

A completed form can be edited at any point before it is sent by logging in to your account and clicking the edit button. 

Depending on the country, some parts of the form will locked and not editable. If you find that to be the case, you ought to be able to delete your form and start over.

For further details about Italy’s current Covid-19 health measures please see the Italian health ministry website or the foreign ministry website (both available in English).

Member comments

  1. In case it helps, I have a comment on:

    “The EU Digital Passenger Locator Form website’s FAQs section simply says that the form should be completed before departure/embarkation and in the case of a flight, after check in.”

    Unless things have changed, BA won’t let you check in online unless you have uploaded the PLF to their website, i.e. well before check-in. I haven’t had any problems arriving in Italy from the UK having completed the form well in advance of travel.

    Tom

  2. Last Friday we arrived in Rome having filled out our dPLFs and showed them to an airline employee at Heathrow (along with our Australian Government issued vaccination certificates).

    When we got to Rome we got our phones out to show the immigration officer but he just waved us through!

    Presumably they are relying on the airlines to do the check for them.

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For members

TRAVEL NEWS

How is Italy’s national public transport strike affecting travel on Friday?

Passengers in cities around Italy, including Rome, Milan and Florence, faced delays and cancellations on Friday, September 20th, as local public transport staff staged a 24-hour nationwide walkout.

How is Italy's national public transport strike affecting travel on Friday?

The walkout was set to affect all types of local public transport, from surface services (buses, trams, commuter trains and ferries) to underground metro lines, but wasn’t expected to impact long-distance rail services and taxis.

As it’s often the case with public transport strikes in Italy, the level of disruption faced by passengers was expected to vary from city to city depending on the number of transport workers participating in the protest.

According to Italian media reports, commuters in major cities, including Rome, Milan, Florence and Venice, were all likely to experience at least some level of disruption on Friday, though the strike may also have an impact in smaller cities and towns.

READ ALSO: The transport strikes to expect in Italy in autumn 2024

The protest was called in late June by some of Italy’s largest transport unions to protest against employers’ “unwillingness to open a dialogue on the issues raised by workers” including “a monthly salary increase of 300 euros [and] a reduction of working hours from 39 to 35 per week”.

Guaranteed services

Under national strike laws, public transport companies are required to guarantee the operation of a number of essential services (servizi minimi) during walkouts.

The exact times vary by operator, but usually coincide with peak travel hours.

Milan’s public transport operator ATM said that the strike may affect its trams, buses and metro lines from 8.45am to 3pm, and then from 6pm until end of service.

Services scheduled outside of the above windows were expected to operate as normal.

Rome’s major public transport operator ATAC said in a statement that services scheduled before 8.30am and from 5pm to 8pm would go ahead as normal. 

Venice’s public transport operator ACTV published a list of all the water network services that were guaranteed to go ahead on Friday. The list is available here (in Italian).  

Florence’s bus operator Autolinee Toscane said it will guarantee services scheduled from 4.15am to 8.14am, and then from 12.30pm to 14.29pm.

Gest, which operates a number of tram lines in Florence, said that services will be guaranteed in the following time slots: from 6.30am to 9.30 am, and from 5pm to 8pm.

In Naples, public transport operator EAV published a list of guaranteed services for each of their lines. See their website for further information. 

Tper, which operates buses in the northeastern Emilia Romagna region, said it will guarantee the operation of services scheduled before 8.30am and from 4.30pm to 7.30pm. Services in the provinces of Ravenna, Forli’-Cesena and Rimini were set to go ahead as normal after the areas were hit by severe flooding on Wednesday, unions said

Palermo’s public transport operator Amat warned that its bus and tram lines may be affected by “potential cancellations and disruption” from 8.30am to 5.30pm, and from 8.30pm to midnight.

For details on guaranteed services in other cities around the country, passengers were advised to check the relevant transport company’s website or social media accounts.

Anyone planning to travel by public transport in Italy on Friday was advised to leave extra time for their journey and check the status of local services with the relevant operator before setting off.

Keep up with the latest updates in The Local’s strike news section.

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