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ZURICH

Swiss rail to close ticket counters in Zurich, Bern, Vaud, Ticino and Zug

Switzerland’s Federal Railways (SBB) will be removing the ticket counter from nine stations in the cantons of Zurich, Vaud, Bern, Zug and Ticino

A red SBB train in the Swiss city of Aarau, Switzerland

The SBB made the announcement on Wednesday, saying the decision was made due to a lack of demand. 

Instead, commuters will need to buy tickets from automated machines. 

In the canton of Zurich, the ticket stations in Dietlikon, Hinwil, Kloten, Männedorf and Oberwinterthur will be closed. 

In neighbouring Zug, Cham’s ticket counter will be closed, while the Herzogenbuchsee station in Bern will also go fully automated. 

MAPS: The best commuter towns when working in Zurich

In Latin Switzerland, Pully in Vaud and Biasca in Ticino will see their ticket counters closed. 

The SBB told Swiss news outlet Watson that approximately 95 percent of ticket sales are now made via self-service machines or online. 

The advent of navigation apps has meant the need for personal advice on directions and travel has fallen, particularly in smaller areas or stations with lower traffic. 

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TRANSPORT

Danish rail company ordered to fix cancellation issues by end of 2024

Transport operator GoCollective, formerly known as Arriva, has been given written orders to improve its record of service cancellations by no later than the end of this year.

Danish rail company ordered to fix cancellation issues by end of 2024

The order was issued during a meeting at the Ministry of Transport on Wednesday, during which the company was asked to explain the current situation, according to Social Democratic transport spokesperson Thomas Jensen.

“For us it’s important that, when we agree on a contract, it must be respected. People have to be able to take the train without all those cancellations,” Jensen told TV Midtvest.

GoCollective has operated transport in Denmark since 2003 when it was awarded a government contract for regional rail services in Central and West Jutland.

In June, the company cancelled 80 services in Jutland with the space of a week – more than 10 each day on average.

At the time, the company said that maintenance works on trains were behind the cancellations.

The company was grilled on a number of questions at the ministerial meeting according to Jensen, including how many times it has cancelled departures and why.

An assessment will be made by the end of the year as to whether the company has fulfilled the terms of its contract.

If this is not found to be the case, GoCollective can be “released from its duties”, Jensen told TV Midtvest.

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