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POVERTY

German food banks struggle to cope with rising demand

The war in Ukraine and the rising cost of living has led to food banks in Germany almost reaching their limit. 

An employee brings bags to a customer at a Tafel Frankfurt distribution point.
An employee brings bags to a customer at a Tafel Frankfurt distribution point. Photo: picture alliance/dpa | Sebastian Gollnow

The number of people going to food banks in Germany is on the rise.

There are over 960 food banks across Germany which rescue surplus food, organise donations from supermarkets and distribute these to people in need.

Demand for the service, which provides free groceries for those in need, began rising last December, but has sharply increased since February this year as the cost-of-living crisis began to hit. 

Since March, demand has risen even further as inflation reached a forty-year high of 7.3 percent and more and more families who have fled the war in Ukraine are also turning to food banks for help.

READ ALSO: German inflation hits post-reunification high at 7.3 percent

The food banks in big cities, in particular, are seeing more demand for their services, according to the Federal Association of Food Banks. In Berlin, for example, they report lots of new customers from Ukraine. 

But the rise in demand is happening all over the country. Wolfram Schreiner, the managing director of the food bank in Kusel in Rhineland-Palatinate – a town with less than 5,000 inhabitants – recently told Taggeschau that more 100 new customers have used their foodbank in the last eight weeks.

Increasing pressure on food banks

The nationwide increase in demand, combined with rising fuel and grocery costs, as well as food shortages, is beginning to impact the food banks themselves, with many reporting that they are stretched to their limit. 

A long-term volunteer at Frankfurt’s biggest food bank told die Zeit that donations from supermarkets have recently fallen by between 60 and 70 percent, as the supermarkets are having to plan more carefully and are having fewer leftovers. 

READ ALSO: The products getting more expensive and harder to find in Germany

As Jochen Brühl, Chairman of the Federal Association of Food Banks, explained: “The sharp rise in fuel and energy prices is causing high additional costs that food banks cannot cope with without additional donations.” 

The Covid pandemic is also causing food banks to struggle, says Brühl: “We have 60,000 volunteers doing incredible work. But many have put their activities on hold because of Covid – simply out of fear of infection.” 

In order to ease the situation, the Federal Association of Food Banks is calling on the German government to provide a €100 monthly subsidy for those claiming housing benefits and receiving the basic old-age pension.

READ ALSO: German Bundesrat votes on heating subsidy for low-income households

They are also appealing for financial donations as well as food, as increased energy and fuel costs have already forced some food banks to suspend or limit their services.

The long term goal, however, must be to reduce the demand for food banks, said Jochen Brühl: “Feeding people is the task of the state. We from the food banks are only a support – we are not a lifetime assistance. Our concern is to support people in need in the short term”.

Vocabulary

Food bank = (die) Tafel

demand = (die) Nachfrage

donation = (die) Spende

steigen = to increase

We’re aiming to help our readers improve their German by translating vocabulary from some of our news stories. Did you find this article useful? Let us know.

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MONEY

How German ministers want to protect online ticket purchases

Once a year, consumer rights ministers from Germany's federal and state governments gather for a joint conference. This year, improving online ticket sales and better data protection measures are on the agenda.

How German ministers want to protect online ticket purchases

North Rhine-Westphalia’s consumer protection minister Silke Gorißen (CDU) will present proposals for further consumer protections for online ticket sales at the consumer ministers conference (VMK) on Thursday and Friday. 

Gorißen is pushing to make online ticket sales more transparent and give consumers more rights to back out of purchases if they don’t have enough information. 

Under the proposals, consumers would receive more information before purchasing tickets, such as details on the number of tickets sold by each provider and the prices for different seat categories.

Currently, ticket prices are often only visible during the purchasing process. 

The ministers will also consider whether consumers should be granted a right of withdrawal when buying tickets online. 

READ ALSO: How Germany is making it easier for consumers to cancel contracts

“The process of buying tickets is becoming increasingly complex and confusing, often limited to very narrow time windows,” Gorißen told DPA ahead of the conference. “I expect providers to act more in the interest of consumers. The market power of large ticket portals should not result in unclear and non-transparent sales.”

More data protection online

According to DPA, Gorißen also wants users of telecomms services to be better protected when it comes to their personal data. 

NRW’s consumer minister believes providers of emails, chats, or telecommunications services should be required to put measures in place to detect malware that’s designed to steal personal information from users. This should be done at the EU level, Gorißen said. 

Moreover, Gorißen says there should be more information on online safety made available through a consumer hotline. 

“IT security responsibility should not solely depend on the digital competence of users,” the CDU culture minister explained. “Protection against cyberattacks must become a societal responsibility.”

READ ALSO: The German mobile companies with the best – and worst – coverage

The proposals are set to be voted on by consumer ministers on Friday. 

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