SHARE
COPY LINK

TRAVEL NEWS

Uber expands into Italy’s taxi market with new partnership

Uber on Friday launched a new partnership with Italy's biggest taxi dispatcher, meaning it’s now possible to hail a cab via the app.

Uber expands into Italy's taxi market with new partnership
Rome's residents and visitors now have a new option when booking a taxi. Photo by JavyGo on Unsplash

The new service was launched in Rome on Friday after the city became the first in Italy to agree to allow Uber to enter the local taxi market, according to Italian media reports.

While the ride-hailing app does exist in Italy, it’s currently only available in Rome and Milan – and only in the form of the more luxurious Uber Black.

READ ALSO: Why can’t I get an Uber in Italy?

The usual, cheaper Uber service is not allowed to operate in Italy, due to concerns about unfair competition for taxi drivers. The update on Friday doesn’t change this.

But the new addition to the app in Rome does mean the city’s residents and visitors have another option available when booking a cab.

Taxis can be summoned via the app, which gives an estimate of the cost upon booking. However the final price of your journey will be determined by the taxi meter.

It should soon be possible to book a taxi via Uber in dozens more towns and cities across Italy under a deal made in May between Uber and dispatcher IT Taxi.

READ ALSO: Rome vows to crack down on ‘rip-off’ airport taxis targeting tourists

However it’s not clear exactly when the service will become available in more cities, with local taxi drivers’ unions across the country reportedly still fighting to block the approval of the agreement.

Rome’s taxi drivers staged a series of protests in recent weeks against the planned expansion of Uber and a new decree containing provisions for deregulating the highly protected taxi sector.

Uber’s move came days after local authorities in Rome pledged to crack down on overcharging by unscrupulous taxi drivers operating at the city’s airports.

Member comments

  1. Uber Black is available in more than Rome and Milan now. I noticed ads for Uber in Bologna Airport recently and I checked and it is available in the city. It definitely wasn’t available when I first moved here so I don’t know when it started in the city.

Log in here to leave a comment.
Become a Member to leave a comment.
For members

TRAVEL NEWS

How is Italy’s national public transport strike affecting travel on Friday?

Passengers in cities around Italy, including Rome, Milan and Florence, faced delays and cancellations on Friday, September 20th, as local public transport staff staged a 24-hour nationwide walkout.

How is Italy's national public transport strike affecting travel on Friday?

The walkout was set to affect all types of local public transport, from surface services (buses, trams, commuter trains and ferries) to underground metro lines, but wasn’t expected to impact long-distance rail services and taxis.

As it’s often the case with public transport strikes in Italy, the level of disruption faced by passengers was expected to vary from city to city depending on the number of transport workers participating in the protest.

According to Italian media reports, commuters in major cities, including Rome, Milan, Florence and Venice, were all likely to experience at least some level of disruption on Friday, though the strike may also have an impact in smaller cities and towns.

READ ALSO: The transport strikes to expect in Italy in autumn 2024

The protest was called in late June by some of Italy’s largest transport unions to protest against employers’ “unwillingness to open a dialogue on the issues raised by workers” including “a monthly salary increase of 300 euros [and] a reduction of working hours from 39 to 35 per week”.

Guaranteed services

Under national strike laws, public transport companies are required to guarantee the operation of a number of essential services (servizi minimi) during walkouts.

The exact times vary by operator, but usually coincide with peak travel hours.

Milan’s public transport operator ATM said that the strike may affect its trams, buses and metro lines from 8.45am to 3pm, and then from 6pm until end of service.

Services scheduled outside of the above windows were expected to operate as normal.

Rome’s major public transport operator ATAC said in a statement that services scheduled before 8.30am and from 5pm to 8pm would go ahead as normal. 

Venice’s public transport operator ACTV published a list of all the water network services that were guaranteed to go ahead on Friday. The list is available here (in Italian).  

Florence’s bus operator Autolinee Toscane said it will guarantee services scheduled from 4.15am to 8.14am, and then from 12.30pm to 14.29pm.

Gest, which operates a number of tram lines in Florence, said that services will be guaranteed in the following time slots: from 6.30am to 9.30 am, and from 5pm to 8pm.

In Naples, public transport operator EAV published a list of guaranteed services for each of their lines. See their website for further information. 

Tper, which operates buses in the northeastern Emilia Romagna region, said it will guarantee the operation of services scheduled before 8.30am and from 4.30pm to 7.30pm. Services in the provinces of Ravenna, Forli’-Cesena and Rimini were set to go ahead as normal after the areas were hit by severe flooding on Wednesday, unions said

Palermo’s public transport operator Amat warned that its bus and tram lines may be affected by “potential cancellations and disruption” from 8.30am to 5.30pm, and from 8.30pm to midnight.

For details on guaranteed services in other cities around the country, passengers were advised to check the relevant transport company’s website or social media accounts.

Anyone planning to travel by public transport in Italy on Friday was advised to leave extra time for their journey and check the status of local services with the relevant operator before setting off.

Keep up with the latest updates in The Local’s strike news section.

SHOW COMMENTS