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LIVING IN FRANCE

6 things to know about France’s ‘illogical’ AZERTY keyboard

Few can forget their first encounter with a French AZERTY keyboard, which can be pretty mind-blowing for people used to typing on the QWERTY keyboard.

6 things to know about France's 'illogical' AZERTY keyboard
Switching to the Azerty keyboard can be slightly mind-blowing for new arrivals in France. Photo by Ralf Hirschberger / AFP

The keyboard, which is only used in France and Belgium, is named after the order of the first six keys (as is the more common QWERTY keyboard).

Some of its differences to the Qwerty keyboard are completely logical, such as prioritising the é, ç and è keys which are used all the time when writing in French.

But some of the differences seem completely illogical and designed to designed to make typists tear their hair out especially if – like many new arrivals to France – you have to change your typing style having grown up using the Qwerty keyboard.

The placement of the letters

The differences are few when it comes to the actual letters of the alphabet: The A and Q are switched, as are the Z and W, and the M is transferred to the end of the middle row, rather than at the end of the bottom.

But that’s still enough to make for some frustrating weeks when you transfer from a Qwerty to an Azerty – or if you’re trying to use a French’s friend computer to send a quick email. 

If you’re not careful, “a quick pizza” can turn into “q auick piwwq”, for example. 

The French AZERTY keyboard. Photo: WikiCommons
 
The QWERTY keyboard. Photo: WikiCommons
 

The reason the letters are in a different order remains unknown, as is much of the reasoning behind the buttons on French keyboard, which took off in the early 20th century according to French historian Delphine Gardey.

French speakers in other countries like Canada actually prefer the QWERTY keyboard. 

It is worth noting, however, that the letter Z is much more common in French than it is in English, and the Q occurs slightly more frequently too.

We should also point out the the QWERTY keyboard isn’t totally logical either, with commonly used letters such as ‘a’ stuck on the left hand side of the second row – in the position of the little finger on the non-dominant hand for most typists.

Numbers are not prioritised

Writing the numbers on a French keyboard requires using the shift key each time.

The top line of the Azerty keyboard features the special characters needed to do accents such as é è ç and à, as well as common punctuation such as as brackets and dashes.

It also features numbers, but the numbers are all on the shift key.

The French language has a much, much higher usage of accented letters compared to English. In fact, most English writers don’t even bother adding things like an accented e to words like café or fiancée anymore. 

In French, however, the é is more frequently used that a whopping ten letters in the alphabet. It makes sense to give it a key to itself, especially compared to y, w, z, and x. 

However this does mean that every time you need to type a number you are using the shift key – and certain UK or US based websites won’t allow you to enter characters in, say, the box for your credit card details if you are holding down the shift key, making shopping and admin on non-French websites particularly annoying.

@ and €

Two of the biggest gripes with the Azerty keyboard are the lack of a  dedicated @ key and the lack of a € key.

The @ symbol might have started out as a relatively obscure symbol, but in the days of email and Twitter it’s needed all the time, while one could argue that France’s official currency would be a pretty useful symbol to have (especially as the dollar sign gets its own key).

Both the @ and the € require an ‘alt gr’ to find, but on newer keyboards they are at least clearly marked on the keyboard so they’re easy to find – @ is usually found at Alt gr + 0 (sometimes Alt gr + 2) and € is found at Alt gr + e.

On the other hand ù – a letter used by the French just 0.058 percent of the time – gets its own key, just to the right of the ‘m’, while the dollar symbol also has its own key, presumably a hangover from the Qwerty keyboard as used in the US. 

Underscores and dashes

The underscore symbol (this one _ ) is another one that has seen its popularity vastly increase with the widespread use of websites, email, Twitter and Instagram where it’s a frequent feature of user names and domain names.

And in good news, it does have its own key – it’s right underneath the number 8.

In fact in French the dash and the underscore (- and _) are  sometimes called “tiret du 6” and a “tiret du 8” respectively, meaning a “six dash” and an “eight dash” because that’s where you can find them on a keyboard, although their formal names are just tiret and tiret bas.

Pressing shift to end a sentence 

But surely the mostly baffling and irritating thing about the Azerty keyboard is having to use the shift key to end every sentence.

The much lesser-used semi-colon gets its own key, while if you want to end a sentence with a full stop or period – by far the most common way to finish – you need to employ the shift key. Likewise if you need the period point for an ellipse (…), a decimal point (although the French use a comma in place of a point) or any and all website addresses and email addresses. 

Likewise the French are apparently fonder of jokes than they are of questions, since the exclamation point has its own key while the question mark requires a shift. 

The § symbol gets equal prominence with the . since both are accessible through a shift key.

We had to Google § to see what it even is, it’s apparently a section sign used for numbering legal documents, so we can only assume that a lawyer (who also hated full stops) designed the Azerty keyboard.  

French vocab

Obviously punctuation points have their own names in France, here are some of the most common

Full stop/period . point. Most commonly heard for French websites or email addresses which end in .fr (pronounced pwan eff eyre

Comma , virgule. In France a decimal point is indicated with a comma so two and a half would be 2,5 (deux virgule cinq)

Exclamation mark ! point d’exclamation – when you are writing in French you always leave a space between the final letter of the word and the exclamation mark – comme ça !

Question mark ? point d’interrogation – likewise, leave a space between the final character and a question mark 

At symbol @ Arobase – so for example the email address jean.dupont@hotmail.fr would be jean point dupont arobas hotmail point fr. 

Ampersand/and symbol & esperluette

Dashtiret

Underscore _ tiret bas 

Forward slash / barre oblique

Brackets/parentheses ( ) parenthèse

Quotation marks « » guillemets 

Member comments

  1. I learned to type on an Azerty keyboard. The shock for me was encountering a Qwerty keyboard for the first time. Pretty easy to adapt to either.

  2. I’ve gotten so comfortable with the AZERTY keyboard that I feel lost when using the QWERTY keyboard.

  3. I’m a nerd who first learned to type in the ’90s… so I learned the Dvorak keyboard right from the start. It’s fast, efficient, and hey, Woz (who is truly a nerd’s nerd) uses it! So nobody’s computer works for me. Fortunately, it is a simple matter to change the layout in the keyboard preferences.

    I made a hot key to quickly switch to the French AZERTY keyboard for the occasions that I need it though, since some things like guillemets don’t exist on Dvorak or QWERTY.

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LIVING IN FRANCE

How to prove to French authorities that you are alive

If you live in France you'll be used to official requests for all sorts of documents, but one that may come as a surprise is being asked to prove that you're still alive. Here's how to do that.

How to prove to French authorities that you are alive

Official processes in France usually involve collecting together a big dossier of documents, and requests for certain type of certificate are common (the one for ‘a birth certificate issued within the last three months’ regularly baffles foreigners).

A request that is less common – but still vital – is the request for a Certificat de Vie – a certificate of life, which is basically a piece of paper asserting that you remain within the mortal realm.

Here’s how to get it and why you might need one.

Who needs it?

You only need to provide this certificate if it is requested from you.

The people most likely to get a request for a Certificat de Vie are pensioners. Pensioner providers regularly ask for proof that you are still alive, and if you don’t provide it it’s highly likely that they will stop paying out your pension.

The people most commonly asked to provide this are people living in a different country to the one paying out the pension (so for example people who have worked in France but then moved to another country, or pensioners who have moved to France) but they are fairly widespread for all types of pension.

The other people most likely to ask for it is the benefits office, especially if you are receiving a French Assurance invalidité (disability benefit) or Allocation de solidarité (top-up benefits) – as with pensions, failing to send the certificate can result in your payments being stopped.

Some people may instead be asked for an Attestation sur l’honneur de non-décès (sworn declaration of non-death). This is simpler to provide because it’s not a specific form it’s just something that you write out in formal French declaring that you remain alive, and then sign and date.

You can find templates for creating an attestation in the correct format and legal French here.

How to get it

There are two ways to obtain the Certificat de Vie – in person or online.

If you live in France, you go along in person to your local mairie and ask them to complete the form for you – it’s form Cerfa n° 11753*02, but the mairie staff will know that. Be sure to take with you official ID (ie passport or French ID card), and depending on your circumstances mairie staff may ask for extra paperwork such as proof of address.

Once you have the form, you can send it to whoever has requested it, either by registered mail or a scanned copy uploaded to an online portal.

You can find a sample copy here to show you what the form looks like.

If you live outside France, you can request the certificate at the French consulate, while some police stations will also provide it (depending on the country).

But for those living outside France there is also an online option, which now includes the option to verify your continuing life via your biometric details, meaning that you don’t even need to leave the house.

This would be useful to people who have worked in France for part of their career, meaning they get a partial French pension, but have then either returned to their home country or moved to another country.

In order to use this, you need to download the app ‘Mon Certificat de Vie’ – find full instructions on using it here.

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