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HEALTH

Medical appointments in France to increase in price

In the final months of 2023, the price of medical appointments in France will rise. Here's the new price structure and how reimbursement will work.

Medical appointments in France to increase in price
A French health insurance card displayed for an illustration on a desktop in Paris. (Photo by FRANCK FIFE / AFP)

France’s Ministry of Health announced in April that rates for some medical consultations will increase in the final months of 2023.

It will take approximately six months for the new rules to be applied, with the earliest possible date of application being around the end of October, according to AFP. 

There are basically two areas to charging in French healthcare – appointments with medical professionals and then the cost of any treatment (medication, tests, scans or surgery) that they prescribe. The changes in rates will impact consultations – appointments with professionals.

The government sets the standard rates for consultations, and the price of each consultation will rise by €1.50.

Prices

Here is how the rate will change for ‘category 1’ doctors – that is, doctors who charge the government-agreed amount (which is most of them).

For a general practitioner this means that appointments will go up from €25 to €26.50. 

For a specialist, rates will increase from €30 to €31.50.

For ‘complex’ consultations with a specialist, the rate will rise from €46 to €47.50 – you can find examples of which consultations count as ‘complex’ here.

What does this mean for reimbursement rates?

Unlike the UK, where healthcare on the NHS is free at the point of delivery, the French system operates on a reimbursement model.

READ MORE: Assurance maladie: 5 things to know about France’s public healthcare system

That means that you pay the doctor/pharmacist/other health professional upfront during your visit.

If you’re registered in the French system, the medic then swipes your health card and the French government reimburses the cost of your appointment, treatment or prescription directly into your bank account (usually within a few days).

According to health authorities, reimbursement percentage rates will not change.

READ MORE: Carte vitale: What your French health insurance card entitles you to

If you have an appointment with a sector one doctor (sector two doctors are entitled to charge more), which represents most GPs, the rate of reimbursement is 70 percent, minus €1 of ‘fixed participation’. Thus, for appointments costing €25, this meant that €16.50 would be reimbursed by the French government.

For many people employed in France, the remaining amount (€7.50) is covered by complementary health insurance (mutuelle). 

The change to the cost of appointments will lead to an increase in the leftover 30 percent to be covered by the patient or the complementary health plan too.

For a standard GP appointment, the €7.50 left for complementary health insurance or individuals to cover will be increased to €7.95. 

For specialist appointments, this amount will rise from €9 to €9.45.

You can see a graphic below showing the breakdown of the costs for future doctor visits after the new rates go into effect.

Why the change in rates?

The increase comes after unions representing general practitioners called for rate increases, in an attempt to make the field more attractive for incoming doctors and to adjust for inflation.

Unions had pushed for general practitioner rates to be €30 – an increase in €5, instead of the €1.50 rise announced by French health authorities.

In response, unions, such as the Confederation of French Medical Unions, have called the rate increase ‘humiliating’, according to Le Parisien.

Primary care physicians had also hoped to increase funding for hiring medical assistants, who would help in reducing the administrative burden. In response, French president Emmanuel Macron has set a target of hiring at least 10,000 medical assistants by the end of 2024.

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HEALTH

How to make a doctor’s appointment in France

Booking a medical appointment in France can be time-consuming – especially if you are new to the country and are looking for an English-speaking doctor.

How to make a doctor’s appointment in France

You do not need a carte vitale to book a doctor’s appointment in France – anyone who needs medical help while in the country is entitled to it, but you may not be entitled to any reimbursement if you are not part of the social security system.

Booking a GP’s appointment can be as simple as phoning up your friendly neighbourhood GP, or using an online service such as Doctolib. 

It helps a lot, if you have a médecin traitant – an attending GP, who adds you (and your family, if they can) to their list of patients. 

READ ALSO Explained: How to register with a doctor in France

It is not always easy to find one. Some parts of the country are short of GPs, which means doctors’ lists can fill up very quickly. But it is important that anyone who lives in France is registered with a named GP, especially if they have a carte vitale.

As well as being the main point of contact between patients and the medical profession in all its guises, it is financially responsible to be registered with a GP in France.

Reimbursement on consultations is typically 70 percent through the French healthcare system, but just 30 percent for anyone without a declared doctor. Meanwhile, top-up mutuelle health insurance companies usually require you to declare a médecin traitant and if you don’t, you may not be able to receive reimbursements on certain treatments.

Bear in mind, it is your responsibility to register with a local médecin traitant. But, even after you have done so, you can still make an appointment with any doctor, anywhere in France, and arrange specialist treatment, if you need it. 

READ ALSO 5 things to know about visiting a doctor in France

How do you go about making a GP appointment in France?

There are several options.

Some health centres – more often in larger towns and cities – operate a walk-in policy. But expect waits to be lengthy. Do not, however, assume that your GP operates a system like this.

You can phone for an appointment. This is another very common method. Your GP will have their own system for making appointments – which may even include something that looks, to the uninitiated, very much like a casual walk-in policy. 

Some may have an assistant to deal with booking appointments and other administration. Others may deal with appointments themselves, and may – for example – operate some sort of triage system based on voice messages from patients. 

What about online booking systems?

And many practitioners are now attached to websites, such as Doctolib. As of 2023, about half of all GP appointments in France were made using Doctolib.

READ ALSO How to use: French medical website Doctolib

Be aware that other online booking systems are available. Doctolib is one of the best known, but your GP may be attached to another system, like the health ministry approved site ‘LeMedecin.Fr’.

This website also has a feature where you can take an immediate online consultation with whatever doctor is available at that moment. By clicking ‘Consultez en vidéo maintenant’ you will be connected to the next doctor who is free. This option may involve an additional charge between €5-10 on top of the price of the consultation, and you will be expected to pay when booking.

If you have any trouble with either of these websites, you can go through the list of registered generalists per département on the ‘Ameli’ website. If you use this option, you will need to call the doctor to see if they are open or available for appointments.

In terms of wait times, online systems have helped to significantly reduce the delay between booking and getting an appointment.

According to a 2023 study by Doctolib, about half of all GP appointments were available within three days from the time of booking on their platform.

Similarly, you can use online platforms to check the medical professional’s qualifications and languages spoken, as well as filter based on the doctor’s English abilities. However, this should be taken with a grain of salt because not every medical professional with English listed on their Doctolib page speaks fluent English. 

An increasing number of doctorsoffer video consultations, known as télémédecine in France. This allows professionals – particularly those in more rural areas – to diagnose less serious conditions remotely. This type of consultation is usually only available from those medical practices that are attached to online booking systems. 

Some pharmacies have also begun offering walk-in télémedicine consults, using ‘Medadom’ machines. More information here.

What about specialists?

In France, you book your own consultations with specialists, even if you are referred by a doctor (your GP may offer a recommendation, but won’t always). The good news is that many specialists do use online booking services. Those that do not usually have assistants to take care of the appointments.

READ ALSO: Urgent care: How to get non-emergency medical treatment in France

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