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Austrian Airlines slammed for misleading climate-related adverts

An Austrian court upheld a complaint against Austrian Airlines over misleading climate-related claims, a consumer rights group said Monday, after an advertising campaign it described as "greenwashing".

An Austrian airlines flight takes off at Vienna Airport.
File photo shows an Austrian airlines flight takes off at Vienna Airport. Photo: JOE KLAMAR / AFP

Austria’s Association for Consumer Information (VKI) filed the complaint against Lufthansa subsidiary Austrian Airlines a year ago over a campaign that advertised flights between Vienna and Venice as carbon neutral, using sustainable aviation fuels (SAF).

The consumer rights group argued it was technically impossible to have carbon neutral flights.

A regional court in Korneuburg, just outside Vienna, agreed with the claim that the airlines gave an “incorrect impression”.

In its ruling the court said the flights were “actually operated entirely with kerosene or using kerosene, to which sustainable aviation fuel is only added”.

The ruling was made in June but Austrian Airlines posted the verdict on its social media channels on Monday, as ordered by the court.

“Austrian Airlines takes the ruling into account in current and future advertising statements,” the airline said in a statement emailed to AFP, adding it should have “communicated more clearly” on its use of sustainable aviation fuels.

VKI legal expert Barbara Bauer told AFP it marked “the first ‘greenwashing’ verdict against an airline in Austria”.

Greenwashing is when companies use deceptive claims to convince the public that its products or operations are environmentally friendly.

Austrian Airlines is also among 17 European airlines hit by a consumer complaint filed with the European Commission which accuses them of misleading climate claims.

The European Consumer Organisation, or BEUC, said in June the claims made by the airlines breach EU rules on unfair commercial practices.

The BEUC called for a Europe-wide investigation and for airlines to “stop making claims that give consumers the impression that flying is sustainable.”

The group also said airlines are misleading consumers by charging them more to contribute to the development of SAF, which are “not market-ready” and will only represent a minor share of a plane’s fuel mix once they finally become widely available.

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TRAVEL NEWS

Paris night-trains to Berlin and Vienna suspended for summer works

The recently-inaugurated night trains between the European capitals of Paris, Berlin and Vienna will be suspended for two months for important works, officials have said.

Paris night-trains to Berlin and Vienna suspended for summer works

The sleeper service between the capitals of France and Germany was reinstated last December after not running for nearly a decade – but just months later, the overnight rail service will be halted for essential works.

French rail operator SNCF said: “Between August 12th and October 26th, SNCF Réseau will carry out major works on the Epernay-Château-Thierry section of the French rail network, which will prevent night trains from running as smoothly as possible.

“At the same time, various works will be taking place in Germany along the Berlin-Mannheim line, notably between Halle and Eisenach, which could lead to detours and longer journey times.” 

This work will also mean that connections between Vienna and Brussels are suspended.

“Transporters have sought alternative solutions in conjunction with infrastructure managers, but all of them create risks of irregularity or even unexpected cancellations … due to a lack of alternative routes and the possibility of bypass”, explains SNCF.

“Based on these findings, and in order to avoid significant train cancellations, significant delays and other inconveniences for our customers, the partners of the Nightjet offer have decided to implement a temporary interruption of the lines.”

SNCF said that no customers were affected, because no tickets had been sold on the night trains over the affected period.

The Nightjet service between Vienna and Brussels is not affected by this interruption and will continue to operate three times a week as usual.

Closed in 2014, the 13-hour night train service between Paris and Berlin reopened on December 11th, 2023, and was championed as a revival of sleeper services, a means of transport which is coming back into favour due to its lower climate impact.

The line is operated by Deutsche Bahn, SNCF and ÖBB which supplies the “Nightjet” rolling stock, which offer superior comfort to the night trains offered by the SNCF.

However, since this relaunch it has been the victim of numerous problems leading to significant delays. 

Work carried out on the infrastructure should precisely offer “a better quality of service with more robustness for train circulation,” SNCF said.

“There is strong demand for night train travel in Europe and ÖBB plans to continue investing in new and higher-capacity trains.”

The Paris-Vienna night train was relaunched in 2021, although Covid-related travel restrictions meant that the service initially struggled to attract passengers. Since then it has become a popular overnight route.

READ ALSO Where can you get a night train from Paris?

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