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MONEY

Is Italy falling out of love with cash payments?

Italian media hailed “the end” of the country’s famous preference for cash on Friday as new data showed more electronic transactions than ever before - so how much are things really changing?

Is Italy falling out of love with cash payments?
A growing number of shoppers in Italy are choosing electronic payments - but will they soon be preferred to cash? Photo by FRANCOIS LO PRESTI / AFP

In the first six months of 2023 the value of digital payments in Italy was almost equal to cash payments, according to new data, marking a year-on-year increase of 13 percent.

If the trend continues in the second half of 2023, this will result in between 425 and 440 billion euros in electronic transactions in Italy this year – only slightly less than the predicted total for cash payments, said researchers behind the latest report from the Innovative Payments Observatory at Milan’s Polytechnic University.

The numbers appeared to mark a major shift in spending habits in Italy, where cash is famously preferred over card by the majority.

Publishing the findings on Friday, Italian newspaper La Stampa said the report showed “how the pandemic has permanently changed the habits of Italians.”

“Cashless payments exploded during the lockdown years and continue to grow, albeit at lower rates than during that period,” La Stampa wrote.

An editorial in national newspaper La Repubblica on Friday hailed the data as proof that the age of cash-only payments in Italy was over, with the publication claiming that the enduring stereotype of Italian small business owners refusing to accept payment by card was no longer valid.

READ ALSO: Italy rated ‘worst in Europe’ for internet and paying without cash

“Taxi drivers who once looked askance at you if you asked to pay by card are very rare; and the same goes for the shopkeepers who told you ‘sorry, my card reader is broken’,” wrote La Repubblica.

“Indeed, there are some with a sign next to the cash register that says they prefer digital payments. 

“The predictions that we are moving towards a cashless society finally seem realistic.”

Photo by ANDREAS SOLARO / AFP

Reports highlighted how Italians were increasingly using payment apps for cashless transactions made using phones, smartwatches and other devices.

They also stressed that the use of card payments accelerated during the pandemic, partly due to a newfound aversion to touching banknotes, but also driven by the government at the time incentivising electronic payments in a crackdown on Italy’s longstanding issues with tax evasion.

A shopping ‘cashback’ scheme was put in place in late 2020 by then-prime minister Giuseppe Conte as part of his government’s ‘Cashless Italy’ strategy, intended to encourage people to swap cash for card in order to make payments easier to trace.

The current Italian government has taken a pro-cash stance since coming to power a year ago, seeking to raise the limit on cash payments, and to allow shopkeepers to refuse cards for amounts under 60 euros – though in the end it was unable to enact the measures, which were deemed a tax evasion risk by the European Commission.

According to the most recently available international data comparisons, which were published in 2022 using figures from 2020, Italy had a long way to go to catch up with its European neighbours.

Italy languished at third from bottom place for number of cashless payments per capita in a European ranking published by Italian financial newspaper Il Sole 24 Ore, with only Romania and Bulgaria recording fewer electronic payments than Italy at the time.

Italians used cash for 82 percent of transactions versus the 73 percent eurozone average, according to a 2020 study by the European Central Bank.

The situation varies somewhat by city and region. Il Sole’s figures showed that Lombardy, the region around Milan, recorded the highest rate of cashless transactions within the country, followed by Piedmont and Tuscany. At the bottom of the table were the southern regions of Basilicata, Molise and Campania.

As it appears that Italy – or part of it – has begun to fully embrace cashless payments in recent months, we’ll need to wait for more data to confirm the trend and find out whether card could soon replace cash as the preferred payment method in Italy.

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TAXES

How much should you pay your Italian accountant to do your taxes?

Italian taxes are notoriously difficult to navigate and even trickier to deal with yourself, meaning you may want to turn to a 'commercialista' for help. But how much should you pay for their services?

How much should you pay your Italian accountant to do your taxes?

If you ask someone in Italy who a commercialista is, you may get several different answers: accountant, consultant, financial advisor or administrator.

In fact, they can be all of these at once as, along with the patronati, they’re residents’ first port of call when dealing with the complex bureaucratic processes surrounding almost anything official in the country.

Commercialisti are also the people who can file and submit your yearly tax returns for you. 

If you live in Italy or generate income in the country, you’ll likely need to file your taxes once a year during the so-called dichiarazione dei redditi (‘income declaration’). 

Unlike in other European countries, where it’s fairly easy for taxpayers to file tax returns independently, doing this can be very tricky in Italy, not least because of the complicated language being used

And mistakes can cost you dearly as the Italian taxman could charge you hundreds or even thousands of euros if you submit late, forget some details or enter the wrong information.

That’s why many around Italy choose to hire a commercialista. But how much should you pay for their services?

Overview

Commercialista fees can vary greatly depending on the type of services you need and the complexity of your financial situation.

If you’re an employee with a single source of income and are seeking help with filing taxes, or claiming tax deductions or incentives, fees will be on the low end of the spectrum. 

But if you have multiple sources of income, or have foreign income or assets and are subject to taxation in multiple countries, the commercialista will need expertise in international tax law, which may significantly raise costs.

READ ALSO: The Italian tax calendar for 2024: Which taxes are due when?

If you are a freelancer or the owner of a small business, you may need monthly consulting and regular services such as bookkeeping and VAT reporting. In this case, services may be bundled in an annual package. 

Finally, if you own a large business or corporation, you may need to hire more than one commercialista to deal with payroll management, VAT declarations, and corporate tax filings. 

Please note that the cost of a commercialista can also vary by region as prices tend to be higher in large metropolitan areas such as Milan or Rome, while you may find particularly advantageous rates in small towns and less populated areas around the country. 

Annual tax returns

According to financial advice platform Fiscozen, income tax filing services generally start at €120 but can rise to over €700 depending on your personal situation.

Generally speaking, tax filing fees are higher if you’re a VAT number holder (or partita Iva) as this entails more work on the part of the commercialista (think of all the invoices issued and claimable VAT detractions) compared to an employed individual or pensioner.

Paying taxes

Most types of taxes in Italy (from income to property taxes to waste collection charges) must be paid by completing and submitting form F24 (modello F24) with Italy’s tax office.  

A commercialista can do this for you, with services costing between €15 and €30 per form, according to online investment advisor Moneyfarm. 

Registering a new business

Freelancers and business owners in Italy are required to register with Italy’s tax office by getting a VAT number (known as partita Iva). 

If you’re starting out as a freelancer, hiring a commercialista to get your personal VAT number and set up an electronic invoicing system on your behalf will cost you €150 on average, according to Fiscozen.

Fees will be higher if you’re starting a new business as this generally involves more paperwork and compliance with a number of tax requirements. 

In this case, a commercialista’s services may cost anything between €300 and €500, though you’ll also have to factor in the payment of a number of taxes (including up to €200 for the Certified Start of Business Report, or SCIA). 

‘Year-long administration’

As mentioned earlier, if you are a freelancer or a business owner, you may need monthly consulting services, as well as regular bookkeeping, VAT reporting and – if you have employees – payroll management. 

In this case, commercialista services may be bundled in a gestione annuale (‘year-long administration’) package. 

According to Fiscozen, a 12-month package for freelancers operating under Italy’s flat tax scheme costs €60 a month on average (€720 a year). 

But costs can be much higher for freelancers working under the so-called regime ordinario (‘ordinary regime’) and business owners. 

In this case, you may pay anything from €2,000 to €4,000 a year depending on: number of clients, business size and number of employees (if applicable).

How can I find a commercialista?

All commercialisti in Italy must be registered with national association CNCDEC (Consiglio Nazionale dei Dottori Commercialisti e degli Esperti Contabili). 

The association’s website gives you the option to look for registered professionals in your area (see an example via the screen grab below).

A screen grab of the search tool on Italy's national 'commercialisti' association's website

A screen grab of the search tool on Italy’s national ‘commercialisti’ association’s website. Source: Consiglio Nazionale dei Commercialisti

As with most things in Italy however, word of mouth is key, so make sure to ask friends and family for recommendations if you can.

Alternatively, online forums and message boards for foreign nationals in Italy often share names of professionals that are particularly experienced in international tax law.

Finally, you can also find a list of commercialisti working in your area in Italy’s pagine gialle (Yellow Pages). 

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