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LIVING IN FRANCE

7 handy shortcuts for French bureaucracy

France's bureaucracy is famously cumbersome - but as more and more processes move online there are an increasing number of shortcuts that will save you time when it comes to admin tasks.

7 handy shortcuts for French bureaucracy
Photo by VASILY MAXIMOV / AFP

We’re not going to pretend that French admin won’t take up a fair chunk of your time – especially in your first year in France when you’re sorting out things like residency, healthcare and banking.

But in good news, more and more processes are becoming a little more streamlined as services move online. The French government has a handy little website called Démarches simplifiées (simplified procedures) which brings together in one place the things you can do online.

There are over 1,000 procedures listed – you can find the full list here – but we’ve picked out seven that are particularly useful to foreigners.

Model letters 

There are many processes in France that require you to send a lettre recommandée (registered letter) – from cancelling subscriptions to moving house, quitting a job to requesting a change to working conditions or requesting work from your landlord.

Lettre recommandée: Why you need them and how to send them 

But if French isn’t your first language it can be tricky to know what to write, and which bits of formal French are required.

Helpfully, the démarches simplifié sites lists dozens of different ‘model letters’ – you pick the circumstance that you need, fill in the boxes with your personal details and it creates a formal letter for the occasion, whether it is resigning your job, cancelling a subscription or reminding your landlord of his/her legal responsibilities.

There are 298 template letters in total, so you should be able to find the one you need here.

Online registered letters 

This brings us neatly to La Poste’s online ‘registered letter’ services.

There are plenty of things that can only be done via registered letter (a former Local employee once received a letter from her electricity company telling her that they had received her letter informing them that she was moving, but could not action it as she had not sent it by registered mail. True story).

However, these days that does not have to involve printing out your letter and heading to the post office – you can now send the letter online instead.

It’s basically like sending an email, but if you use the La Poste lettre recommendée service HERE your communication has the same legal status as a registered letter.

Changing address 

If you move house while in France, you will have to go through the process of notifying everyone about your change of address.

However, there is now an online one-stop-shop where you can register the change of address with around a dozen public or private organisations at the same time.

If you’re already registered in French databases such as the Ameli health portal or the impots.gouv tax website, you can use the online system to change your address, or to change a phone number or email address.

The change will be registered by; energy providers Edf, Engie or ENERCOOP, the tax office, the vehicle registration office if you own a car (French driving licences don’t have addresses on, so there is no need to change if you have a French licence) and social security organisations such as CPAM (health), CAF (family benefits) and the Pôle Emploi (unemployment office).

You can find it here

One thing it does not cover, however, is a change of address on a carte de séjour, so you will have to do this separately via the préfecture, although the initial request can also be made online.  

You can also have your mail forwarded with La Poste, more info here.

Register on the electoral roll

If you become a French citizen you are entitled to vote in local, national, presidential or European elections.

However, you first need to register on the electoral roll in order to receive your voter card. Get started here.

Find local childcare options

If you’ve just had a baby, or you’ve moved to a new area with children, it can be hard knowing where to start when it comes to finding good childcare.

The Association famiale website allows you to search by location (town or postcode) and specifying the type of childcare you are looking for (crèche, home-help, nanny etc) and the dates you you need it.

It will then give you a list of places that match your needs, but you will still need to get in touch with each one directly. 

If you’re in a big city and you’re looking for a crèche the general advice is to get searching and sign up the second you know you’re pregnant, as places can get booked up very fast. 

Find the site here.

Find a registered tradesman 

If you’re hoping to take advantage of any of the French government grants for home repairs – such as the MaPrimeRenov for renovations to make your home more energy efficient of the grants for installing things like solar panels or heat pumps – you will need a government-registered professional to do the job.

You will need a Professionnel reconnu garant environnement (RGE) – this isn’t a quality mark of their work (so still shop around and ask for local recommendations as you would with any other tradesman) but it means they’re registered in the government database so you can use their invoice in order to claim grants or financial aid.

This site allows you to search based on your location and the type of work you need doing.

READ MORE: GUIDE: French property grants you might be eligible for

Buy a timbre fiscal 

If you’re doing admin processes such as requesting citizenship, paying taxes, renewing your carte de séjour or requesting a new one after your was lost or stolen, you will likely need to buy a ‘financial stamp’.

This is basically a way of paying the government, and back in the day it involved going to the post office or tabac and buying a special stamp to the value that you owed the government, sticking it on a postcard and sending it by mail.

Things have moved on since then, and you can now buy timbre fiscale online and send a code the the government providing that you have paid.

The rise in online payments means that timbre fiscal are not as widely used as they once were, but they’re still required for some things and you can buy them online here

Member comments

  1. Fabulous. This is the kind of useful knowledge that new (and sometimes not so new) residents in France need. Another article worth saving for future reference.

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For members

LIVING IN FRANCE

How to prove to French authorities that you are alive

If you live in France you'll be used to official requests for all sorts of documents, but one that may come as a surprise is being asked to prove that you're still alive. Here's how to do that.

How to prove to French authorities that you are alive

Official processes in France usually involve collecting together a big dossier of documents, and requests for certain type of certificate are common (the one for ‘a birth certificate issued within the last three months’ regularly baffles foreigners).

A request that is less common – but still vital – is the request for a Certificat de Vie – a certificate of life, which is basically a piece of paper asserting that you remain within the mortal realm.

Here’s how to get it and why you might need one.

Who needs it?

You only need to provide this certificate if it is requested from you.

The people most likely to get a request for a Certificat de Vie are pensioners. Pensioner providers regularly ask for proof that you are still alive, and if you don’t provide it it’s highly likely that they will stop paying out your pension.

The people most commonly asked to provide this are people living in a different country to the one paying out the pension (so for example people who have worked in France but then moved to another country, or pensioners who have moved to France) but they are fairly widespread for all types of pension.

The other people most likely to ask for it is the benefits office, especially if you are receiving a French Assurance invalidité (disability benefit) or Allocation de solidarité (top-up benefits) – as with pensions, failing to send the certificate can result in your payments being stopped.

Some people may instead be asked for an Attestation sur l’honneur de non-décès (sworn declaration of non-death). This is simpler to provide because it’s not a specific form it’s just something that you write out in formal French declaring that you remain alive, and then sign and date.

You can find templates for creating an attestation in the correct format and legal French here.

How to get it

There are two ways to obtain the Certificat de Vie – in person or online.

If you live in France, you go along in person to your local mairie and ask them to complete the form for you – it’s form Cerfa n° 11753*02, but the mairie staff will know that. Be sure to take with you official ID (ie passport or French ID card), and depending on your circumstances mairie staff may ask for extra paperwork such as proof of address.

Once you have the form, you can send it to whoever has requested it, either by registered mail or a scanned copy uploaded to an online portal.

You can find a sample copy here to show you what the form looks like.

If you live outside France, you can request the certificate at the French consulate, while some police stations will also provide it (depending on the country).

But for those living outside France there is also an online option, which now includes the option to verify your continuing life via your biometric details, meaning that you don’t even need to leave the house.

This would be useful to people who have worked in France for part of their career, meaning they get a partial French pension, but have then either returned to their home country or moved to another country.

In order to use this, you need to download the app ‘Mon Certificat de Vie’ – find full instructions on using it here.

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