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VENICE

Venice announces dates for ‘tourist tax’ in 2024

Venice announced on Thursday that it would introduce a fee on 29 days next year for day-trippers to visit the city's overcrowded centre as it seeks to tackle 'overtourism' on peak travel dates.

Tourists crowd the Ponte della Paglia bridge in Venice on June 5th, 2021.
Tourists crowd the Ponte della Paglia bridge in Venice. Photo by MIGUEL MEDINA / AFP.

To begin with, day visitors will need to pay five euros to enter the city centre during the first peak tourism period of the year, from April 25th to May 5th.

The fee will also apply for the rest of the weekends in May and June, as well as the first two weekends of July, Venice city council confirmed.

EXPLAINED: How will Venice’s ‘tourist tax’ work?

Tickets will be required between 8.30am and 4pm, the council said, and tickets will be sold via an online platform that’s expected to be up and running from January.

Authorities have debated for years – without taking concrete action – how to regulate the millions of visitors to the city, who come to see sights including St Mark’s Square, the Rialto Bridge and its countless picturesque canals.

OPINION: Why more of Italy’s top destinations must limit tourist numbers

The ticketing plan had been repeatedly postponed in recent years, amid concerns it would dent tourist revenue and compromise freedom of movement.

But city authorities finally decided earlier this year to push forward with the experiment after UNESCO warned it could list the city as an at-risk world heritage site, partly due to the impact of overtourism.

“Venice is the first city in the world to introduce such a system, which could serve as a model for other fragile and delicate cities that must be protected,” Mayor Luigi Brugnaro said in a statement.

But he called it a “first step” rather than a “revolution” and said the council is ready to make changes to ensure it works.

 

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TOURISM

8 essential tips to avoid falling victim to a holiday rental scam in Italy

From phishing links to bogus listings, you'll want to be savvy about the holiday rental scams to avoid if you're vacationing in Italy this summer.

8 essential tips to avoid falling victim to a holiday rental scam in Italy

As Italy’s summer holiday season gets underway, numerous vacationers are starting to book their accommodation – and online scammers are on the prowl.

While most official booking sites have mechanisms in place to minimise fraud, direct bookings with a property’s owner are more susceptible to scams.

Online fraud attempts grew by six percent in Italy between 2022 and 2023, according to Italy’s state police, while the amount of money stolen increased by as much as 20 percent, from €114 million to €137 million.

“In recent years, we have seen a steady increase in online financial crimes; in 2023 alone the Postal Police handled more than 16,000 cases, including those related to the booking of holiday homes, packages and travel tickets,” said Massimo Bruno, director of the Italian postal police force’s financial cybercrimes division.

“Although most of the scams take place outside of travel booking platforms, there is significant exposure in this area as well, especially during peak holiday planning periods.”

READ ALSO: Flights, hotels, beaches: How the cost of travel to Italy is rising this summer

With this in mind, Italy’s state police and holiday booking giant Airbnb have teamed up to release an eight-step guide to avoid falling victim to an Italian holiday rental scam.

1. Double check the website address

A common trick among scammers is to use a website address that looks very similar to the one used by well-known, reputable companies. If you receive a message out of the blue from what appears to be a legitimate sender, double check that the url is correct, and ideally only communicate through an official website or app.

2. Avoid clicking on unknown links

Similarly, if you receive an email or social media message that contains external links from what appears to be a well-known company, it’s advisable to avoid clicking and instead log in to your account through the official website or app to see if you’ve received the same message there.

3. Be wary of very cheap offers and deposit requests

If an offer seems too good to be true, it probably is. Check the listing carefully for any red flags; if the owner seems in a particular rush to get paid a large deposit, that’s probably a bad sign.

4. Never pay by bank transfer

Official booking sites will only allow you to pay via debit or credit card; but if you’re making a private arrangement with an individual owner, they may ask for a bank transfer.

READ ALSO: Why Italy’s beaches are getting harder (and more expensive) to access

“If you are asked to pay for a trip by bank transfer, cryptocurrency or gift cards, it is very likely a scam,” say police.

5. Book, pay and communicate via an official platform

Though it might be tempting to take a host up on their offer of a discount if you take a booking private, it’s safest to stick with the platform through which you initially made contact – at least on your first stay.

Official booking sites offer insurance and other guarantees that you’ll be able to take advantage of if things go south.

6. Check reviews

All holiday rental owners have to start somewhere, but if you want to play things safe, make sure a listing has at least a few (positive) reviews. Read these thoroughly to see what guests have said in the past.

7. Communicate clearly with the host

Make sure you’ve confirmed all the important practical arrangements with the host before you leave (ideally all through an official platform, so there’s a trail). If they suddenly go silent on you, contact the platform’s customer service team.

8. Report suspicious behaviour

If a listing on an official booking platform seems like a scam to you, flag it through the company’s official channels. If you’ve already made a payment off-platform, let their customer service team know asap.

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