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London Mayor calls on ministers to avoid post-Brexit Eurostar delays

Sadiq Khan has warned that new biometric passport checks on Eurostar services could cause travel 'chaos' and urged the British government not to 'wash its hands' of post-Brexit red tape.

London Mayor calls on ministers to avoid post-Brexit Eurostar delays
Delayed passengers wait for news of Eurostar departures at St Pancras station. Photo: HENRY NICHOLLS/AFP.

The Mayor of London, Sadiq Khan, has called for the UK government not to ‘wash its hands’ of post-Brexit bureaucracy and warned that biometric passport checks (part of the new EES border system slated for use on Eurostar services from October) could cause travel ‘chaos’ at St. Pancras station.

In a press release, Khan stated: “As it stands these new post-Brexit checks will cause chaos at St Pancras, with cuts to services and potentially huge queues facing passengers at peak times. This is directly a result of Brexit, and it’s not an issue ministers can now wash their hands of.  

READ ALSO: EES: Eurostar could limit services over new biometric passport checks

“With London’s economy roaring back after the pandemic, this sends a terrible signal to both tourists and businesses from around the world.

“Ministers now need to offer HS1 and Eurostar all the support it needs to resolve these issues as a matter of urgency. Cuts to services and longer delays simply isn’t an option.”

HS1, the owner of the station and operator of the high-speed line between London and the Channel tunnel, is the latest body to raise concerns over the impact on travel of the EU’s new Entry/Exit System (EES) checks that are set to come into force in October 2024.

The new system requires citizens from outside the EU or Schengen area to register before entering the zone would lead to long delays and potential capping of services and passenger numbers, HS1 warned.

READ ALSO: What effect will the EES border system have on travel to France?

The company has also said it needs nearly 50 new EES kiosks to process passengers but the French government had only proposed 24. With just 24 kiosks, Eurostar would be unable to process all passengers, particularly at the morning peak, and this could “lead to services having to be capped in terms of passenger numbers”, HS1 warned, adding that simple space restrictions at St Pancras station would make the EES difficult to implement.

The Port of Dover has already been struggling with the increased checks required since Brexit and there are fears the situation could be even worse once the EES starts to operate.

The EES is for EU external borders – so if you are travelling between France and Germany, for example, nothing changes – but if you are entering France from a non-EU country such as the UK the new system comes into play and applies to all non-EU citizens.

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Eurostar says may scrap links to Amsterdam from 2025

Eurostar's chief has threatened to scrap the rail route to the Netherlands from 2025 because of doubts over when Amsterdam's international terminal will reopen.

Eurostar says may scrap links to Amsterdam from 2025

“Could the Netherlands be temporarily cut off from one of the most essential rail links in Europe?” Gwendoline Cazenave asked in an editorial for Dutch business daily Het Financieele Dagblad on Wednesday.

The Dutch network was suffering “reliability problems, capacity restrictions and delays that are particularly inconvenient for passengers”, she argued.

The company could cut both its Amsterdam-Rotterdam-London and Amsterdam-Rotterdam-Paris routes in 2025, Cazanave’s editorial said.

“In the absence of clarity from the Dutch rail network (…), Eurostar will be forced to suspend connections between Amsterdam-Rotterdam and London and Paris during 2025”, warns Gwendoline Cazenave.

With Amsterdam’s main station undergoing extensive work since June the direct London route has temporarily closed.

Cazenave said that on various sections of track Eurostar trains had been forced to halve their speed to 80 kph since November.

Since the direct route to London was halted for a scheduled six months through to year’s end, passengers have had to disembark in Brussels for passport control before completing their journey.

The Amsterdam upgrade was meant to take six months, but Eurostar has deplored what it says is the lack of guarantees on a resumption date.

“Eurostar is fully prepared to reopen direct connections at the beginning of 2025, as planned,” said Cazenave.

But other work has also been announced from early 2025 in the station, which would limit the availability of platforms, she added. The London connection requires the station to also provide border control services, as since Brexit the lines crosses an EU external border. 

In 2023, Eurostar said it had carried a total 4.2 million passengers between the Netherlands and France, Britain and Belgium.

French national railway operator SNCF Voyageurs holds a majority stake in Eurostar.

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