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ANIMALS

Reader question: Is pet insurance compulsory in France?

Owning a pet can be expensive enough, but there are some breeds of animal for which additional insurance is compulsory.

Reader question: Is pet insurance compulsory in France?
One man and his dogs... (Photo by OLIVIER CHASSIGNOLE / AFP)

Having pet insurance is merely optional – and a pretty good idea – for most pet owners.

It is, however, a legal requirement for anyone who owns certain breeds of dogs.

What dogs must have pet insurance?

Officially, the only people who must have pet insurance against material damage or bodily harm it may cause are the owners of dangerous dogs, or guard dogs, known as 1re or 2e catégorie dogs.

Owners of these animals are obliged to have insurance guaranteeing civil liability. You can take out specific insurance, called private life civil liability.

If you have comprehensive home insurance, civil liability coverage may be included in your home insurance contract – check your level of cover to be sure.

READ ALSO What is the law on dangerous dogs in France?

Dogs for which pet insurance is required include American Staffordshire terriers, rottweilers, mastiffs, and Tosas – and dogs that are crossed with these animals.

Purebred dogs should be registered in the livre généalogique, known as livre des origines françaises (Lof) which is held and maintained by the société centrale canine, or in a similar register from another country that is recognised by society.

Not having the correct insurance for these animals leaves owners liable to a fine of up to €450.

In case of doubt, it is up to a veterinarian to determine the breed of a dog, so owners may want to obtain a veterinary certificate confirming the breed of their pet in case of a police check.

READ ALSO What you need to know about microchipping your pet in France

There are strict additional rules on keeping so-called dangerous dogs, which you can read here

What about everyone else?

If you own a different breed or dog, or another type of pet, insurance is not required.

It may, however, be a good idea – the owner of any pet is responsible for any damage that their pet may cause – whether it is in their care or has strayed – so some form of insurance may be a good idea, anyway.

READ ALSO EXPLAINED: The ways you can adopt a pet in France

Comprehensive home insurance includes civil liability coverage which may cover damage that may be caused by your animal – check your policy to be sure.

The reason that most people have insurance is to cover vet bills, which can easily run into hundreds of euro if your pet has an accident or gets ill.

If you can’t afford insurance or vet fees, there are charities that can help including the SPA and Fondation Assistance aux Animaux – more details here.

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LIVING IN FRANCE

How to avoid the latest text message scam in France

A new and authentic-seeming text message scam is circulating in France. Here is how you can avoid it.

How to avoid the latest text message scam in France

A new text message scam is making the rounds in France, according to French radio channel RMC, citing information from the website signal-arnaques.com

Many people with French phone numbers have reported receiving an SMS allegedly from a delivery person, telling them that the package they were waiting for “did not fit into the mailbox”.

In French, it may read something like “votre colis est trop gros pour votre boîte aux lettres” or “votre colis ne rentrait pas dans la boite aux lettres“.

READ MORE: What to do if you have fallen victim to a scam in France

Then, the recipient is told to click a link that would give them a time slot to pick up the package (“Merci de choisir un créneau via …”)

The fake link appears to take the recipient to a Mondial Relay or other similar looking package pick-up website, and then the user is expected to enter personal information, including banking details, to arrange a new delivery. 

The scam is convincing because it’s similar to the genuine messages – it’s common to get a text message telling you that a parcel has been delivered, or if you are not home the company will contact you to arrange another pick-up time or location. 

In order to tell whether the message is a scam, you should verify the delivery rules for the company you are using.

For example, if you scheduled the delivery with Mondial Relay, then the package would not be brought to your home (unless you live outside of France) but rather to a specified relay point or self-service locker. 

READ MORE: Warning: 6 of the most common scams in France to watch out for

Other companies, like Chronopost, may deliver to your home, but they include send information to show proof of the order, such as the package number and your name within the text message.

Avoiding scams

This is not the only type of text message scam in France. There are several others, and many of them are related to packages or the postal service. 

If you have any concerns about the validity of a text message, you can always consult the signal-arnaques.com website, or the French government site Cybermalveillance.gouv.fr. 

Do not click the links provided if you have any doubt about the message. A key giveaway is that the scam sites and emails tend to ask users to pay for services that would normally be free on real sites.

Similarly, pay attention to any notice of an anti-virus notification. If the website popped up with a warning that it may be dangerous to click links or that it may contain a virus, then take additional steps to verify its legitimacy before opening.

RMC reported that one person who clicked the link said: “I received an alert message from Safari saying ‘This connection is not private. This website may be trying to pass itself off as consignesinfos.com in order to obtain your personal or financial information'”.

You can also report scams or illegal content on the internet at Pharos, the government’s official portal for reporting illegal internet content.

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