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RENTING

Renting in Italy: How to avoid falling victim to security deposit scams

Stories of foreign tenants being mistreated by unscrupulous landlords are common in Italy. But when it comes to rental security deposits, the country has strong protections in place. Here’s what you need to know to avoid losing your money. Share your own stories and views below.

Houses in Murano, in the Venetian lagoon, northern Italy
Houses in Murano, in the Venetian lagoon, northern Italy. Photo by Pietro De Grandi on Unsplash

A rental security deposit – deposito cauzionale or simply cauzione in Italian – is a set amount of money a tenant pays a landlord to protect the landlord in case of damage to the property. 

The deposit serves as a guarantee that the tenant will follow all the rules outlined in the rental agreement, and it must be returned when the tenant moves out.

Stories abound of foreign nationals being mistreated by unscrupulous landlords in Italy, but when it comes to security deposits, Italy has strong protections in place for renters. Here’s what you need to know to protect yourself. 

How much deposit can a landlord request?

By law, security deposits cannot exceed three months’ rent, regardless of the tenant’s income or nationality, but landlords don’t always respect the rules.

READ ALSO: 8 things landlords in Italy can never ask of tenants

When looking for an apartment in central Milan several years ago, Sofia, who grew up in Australia, was told by a landlord that foreign nationals needed to pay a 12-month deposit because they sometimes left without paying the final instalments.

“The deposit was not presented as something negotiable,” she said. “It was a high-end apartment, so I guess the landlord knew that people had the capacity to pay.”

Sofia knew it might not be legal, but at the time it was difficult to find high-quality, centrally located apartments, she said.

She ended up choosing a different flat with a more standard deposit simply because she liked the other place better.

What happens if a landlord asks for more than 3 months’ deposit?

Unfortunately, prospective tenants have little recourse.

Landlords often refuse to change the deposit terms even when challenged, and will simply choose a different tenant. 

However, if you’ve already entered a rental agreement that asks for more than a 3-month deposit, you can ask the landlord to return the money.

If the landlord refuses, the tenant can then request mandatory mediation before national homeowners association Unioncasa.  

What do security deposits cover? 

Security deposits can only be used to cover certain limited expenses.

These include:

  • Any rent the tenant failed to pay
  • Failure to maintain the property, such as making repairs when things break
  • Property damage caused by the tenants themselves
  • Legal costs arising from eviction proceedings if the tenant refuses to move out
  • Refusal to give the owner access to the property for valid reasons

Tenants should fully document existing damage before moving in so landlords can’t try to make them foot the bill for problems that predated them. 

When is the security deposit due?

Renters in Italy often sign a preliminary agreement laying out the basic rental terms – including duration and price – followed by a more comprehensive rental agreement.

The security deposit is generally due at the moment the final rental agreement is signed.

Sometimes, during the preliminary contract phase, a landlord will request a caparra. This is an amount of money guaranteeing the completion of the rental agreement and is usually much less than the deposit (the cauzione).

READ ALSO: The 8 red flags to look out for to avoid rental scams in Italy

When the final agreement is signed, the caparra should be returned and the cauzione becomes immediately due.

Alternatively, the caparra can be absorbed as part of the deposit or applied as payment for the first month’s rent.

Ultimately, Italians sometimes use the words caparra and cauzione interchangeably, but they are actually two separate things.

When is the security deposit returned?

The security deposit must be returned at the moment the tenant gives the property back to the landlord.

If the landlord is late returning the deposit, the tenant can file a ricorso per decreto ingiuntivo (injunction order) to request the deposit plus interest.   

What happens if the landlord doesn’t return my full deposit?

A landlord cannot unilaterally decide to withhold a deposit.

To keep all or part of the deposit, the landlord must appear in court so a judge can verify whether the property was in fact damaged, or whether other circumstances justify the landlord keeping the money.  

In fact, sometimes at the end of the rental period, the landlord has to pay back more than the original deposit.

Every year, the Ministry of Economy and Finance sets legal interest rates based on inflation and other economic factors.

During periods with high legal interest rates, the landlord might be required to pay back the deposit plus interest.  

Can I pay my last months’ rent with my deposit?

Tenants cannot use the deposit to pay their last three months’ rent. The deposit is due back after the tenant moves out. If the tenant stops paying rent before the rental period ends, he or she is in breach of contract and could face legal action.

Can I avoid deposit problems by only choosing rental properties listed by real estate agents?

In this situation, real estate agents typically represent the landlord’s interests, not the tenant’s – even if the tenant ends up paying the agent’s fee.

Agents don’t always follow the rules, and sometimes they don’t even know the law surrounding deposits. 

READ ALSO: EXPLAINED: How to find a longer-term apartment rental in Italy

When it comes to rental agreements, it’s generally wise to be your own advocate and speak to an expert who has no connection to the landlord.   

Key vocabulary 

Deposito cauzionale – Security deposit

Caparra – Down payment 

Ricorso per decreto ingiuntivo – Injunctive relief 

Mediazione obbligatoria – Mandatory mediation 

Do you have experience of landlords in Italy not respecting the law when it comes to rental deposits? Share your stories and advice in the comments section below.

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PROPERTY

Step by step: How to get Italy’s new ‘identification code’ for holiday rentals

New rules requiring owners of holiday rentals in Italy to hold a national identification code, or CIN, came into force on September 1st – but exactly how can you get one?

Step by step: How to get Italy’s new 'identification code' for holiday rentals

As of September 1st 2024, owners renting out their Italian properties for periods of 30 days or less (these are known as affitti brevi turistici, or short-term tourist lets) are required to hold a national identification code (Codice Identificativo Nazionale, or CIN).

The new requirement was approved by parliament last December under national plans to tackle tax evasion and curb tourist rentals amid a shortage of affordable housing in major Italian cities.

READ ALSO: How new rules will affect holiday rentals in Italy from September 2024

The national code must be displayed on the property’s front door or doorbell so as to be clearly visible from outside, and must figure on the accommodation’s website, as well as on any online or social media listing, including on platforms such as Airbnb and Booking.

According to Italy’s Tourism Ministry, owners flouting the new rules will face fines of up to €8,000.

However, sanctions are only scheduled to kick in two months after the introduction of the requirement (i.e. from November 1st), thus giving owners plenty of time to request the code.

But how can you actually do so?

Italy’s Tourism Ministry has released official guidelines for homeowners (these are only available in Italian), which we’ve summarised below.  

Log in to the Tourism Ministry’s online database

The first step to submit a national identification code request is to log in to the Tourism Ministry’s new reception structures database (Banca Dati delle Strutture Ricettive, or BDSR) by clicking on Ottieni CIN (‘get CIN’).

Screen grab from the Italian Tourism Ministry's website

Screen grab from the Italian Tourism Ministry’s website. Source: Tourism Ministry

You’ll need SPID or Italy’s electronic ID card credentials to access the platform. 

Should you not have a SPID account or an electronic ID card, you’ll have to set up an online profile via the following link and access the platform using the credentials provided by the ministry. 

Please note: you’ll need to include your Italian tax code in the profile registration form.

Select the relevant property 

After logging in, any property associated with your Italian tax code should be automatically displayed on the homepage, including details such as the property’s region, province, municipality (comune) and street address. 

A view of a typical personal profile homepage on Italy's Tourism Ministry portal.

A view of a typical personal profile homepage on Italy’s Tourism Ministry portal. Source: Tourism Ministry

Should your property not appear on your homepage, you can run a search using its regional identification code (CIR). 

If the property’s not listed in the database altogether, you’ll have to complete and submit a missing structure report (segnalazione di struttura mancante).

You’ll be required to provide a number of details regarding your property, including cadastral data (dati catastali), as well as information about yourself.

Once completed, the report will be sent to regional authorities, which will then proceed to verify the information and, if all details are correct, add the property to the database.

Complete your property’s information sheet

Once your property is available on the Tourism Ministry’s platform, you’ll have to click on dettaglio scheda (‘detail sheet’) in the right bottom corner and make sure that all the information about you and your property is correct.

If any of the details displayed in this section is incorrect, you’ll have to submit a report under segnala data errati (‘report wrong data’). 

All of the boxes marked by an asterisk are mandatory. 

If some mandatory boxes are empty, you’ll have to manually insert the relevant information yourself. 

Remember: you can retrieve all of your property’s cadastral details on Italy’s tax office’s website under the Visura Catastale (Cadastral Review) section

Complete the self-certification form on safety measures 

After filling in all of the above details, the last step is to complete a self-certification (autocertificazione) stating that the property abides by the health and safety measures outlined in decree 145/2023.

A screen grab of the self-certification page on Italy's Tourism Ministry porta

A screen grab of the self-certification page on Italy’s Tourism Ministry portal. Source: Tourism Ministry

These include the presence of carbon monoxide detectors and portable fire extinguishers. 

Submit your request

After consenting to the treatment of your personal data under the EU’s General Data Protection Regulation (GDPR), you’ll be able to submit the code request.

You should receive an email confirming that your property’s national identification code has been created within minutes from submitting the request. 

READ ALSO: What insurance is available for owners of holiday lets in Italy?

After receiving the email, you’ll find your national code in the ‘detail sheet’ of your property on the Tourism Ministry’s online platform

You’ll also be able to download the entire sheet as a PDF document for future reference.

Additional info and support

Should you have any issues during the application process, you can get in touch with the Tourism Ministry’s support desk by filling out and submitting this online form.

Alternatively, you can call 061 70179245 from 9am to 5pm, Monday to Friday.

Have you successfully applied for a national identification code for your property? Share your advice in the comments section below.

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