Oslo flight diverted after mouse crawls out of passenger’s meal

A mouse that crawled out of a passenger's meal forced an SAS flight from Oslo to make an unscheduled landing, the company said on Friday.

Published: 20 September 2024 19:44 CEST

Oslo flight diverted after mouse crawls out of passenger's meal

Mouse grounds SAS flight from Oslo (Photo by Jonathan NACKSTRAND / AFP)

The incident occurred during Wednesday’s Oslo to Malaga flight, forcing the plane to land in Copenhagen.

Airlines usually strictly prohibit rodents on board because the animals can chew through electrical wiring, key to the operation of a plane.

“Believe it or not. A lady next to me… opened her food and a mouse jumped out,” wrote one passenger, Jarle Borrestad, on his Facebook page, along with a photo showing him smiling next to two other women, also smiling.

A spokesman for SAS, Oystein Schmidt, told AFP that “in line with our procedures, there was a change of aircraft” and the passengers were flown to Malaga on another flight.

“This is something that happens extremely rarely,” he said of the incident.

“We have established procedures for such situations, which also include a review with our suppliers to ensure this does not happen again,” he said.

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How the check-in process at Oslo Gardermoen Airport will change this autumn

A new luggage drop has opened at Oslo Airport Gardermoen, and several airlines will move their check-in areas to make use of the new technology, state-owned airport operator Avinor has said in a press release.

“Now we are ready to open up to a larger number of flights every day, and from this week, we are entering a major ramp-up phase,” Hans Petter Stensjøen, an area manager at Oslo Gardermoen, said in a press release.

“Half of the departure hall at Oslo Airport has been blocked off with either test stations or construction walls for several years, and there are many people who have turned to go straight to check-in areas 1-4 in the west, and 10 all the way in the east. Now that a significant number of flights are being moved to the new facility, travellers will have to get used to checking the information boards to find their check-in area,” he added.

Over the next few weeks, SAS would begin moving its travellers over to the new 5-7 check-in area.

The new luggage system is one of the world’s most modern, Avinor has said. The traditional baggage belt has been dropped, and passengers will place their luggage in a box before scanning the luggage tag.

Throughout the autumn, several other airlines will also be moved to the new check-in area.

“There have, of course, been some teething problems, and it is precisely to weed out such errors that we are carrying out a gradual escalation in the use of the facility. The feedback from the travellers has also been very good, and the vast majority find this simple and user-friendly,” Stensjøen said.

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