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HEALTH

Firms ‘tweak formulas temporarily for ratings’

Germany's leading consumer organisation says some makers of detergent and food products improve their formulas ahead of testing to get good results - and then change them back after securing the crucial rating.

Firms 'tweak formulas temporarily for ratings'
Photo: DPA

Consumer watchdog Stiftung Warentest issues ratings on a huge range of products – their conclusions are well-respected by the public and thus and sought after by companies.

A Stiftung Warentest spokeswoman told the internet platform “populeaks.org” that companies, such as detergent producers, changed their formulas back after the results of the tests were published.

Holger Brackemann, director of the organisation’s analysis division, said the testing of orange juice had also been a cause for concern and that since post-testing alterations had been noticed, they had become more careful about giving companies notice of upcoming tests. The consumer group’s board of trustees, which sponsors the testing, will now only mention that they are preparing to test juices, and not specify which kind.

“There is a high level of interest from business to find out what we’ll be testing in advance,” Brackemann said.

The Federation of German Consumer Organisations has called for more frequent testing and random sampling of products, to preserve the reputation of the Stiftung Warentest’s ratings.

Many producers still cite their ratings from tests in 2008, which is too far back to be accurate, say industry experts.

Nutrition consultant Jutta Jaksche at the Federation of German Consumer Organisations said a reasonable time lag from the testing and marketing should be controlled.

“Otherwise the value of the test loses credibility, and it is a tremendous asset for marketing,” she said.

DAPD/The Local/mbw

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HEALTH

When can doctors in Denmark refuse to continue treating patients?

General Practitioners in Denmark have the right to break off a patient-doctor relationship in specific circumstances.

When can doctors in Denmark refuse to continue treating patients?

Although doctors in Denmark have the right to decide not to continue treating a patient – requiring them to find a new GP – the circumstances in which this can happen are limited, and must be approved by health authorities.

The frequency in which the circumstances arise is also low. A doctor decided to no longer receive a patient on 375 occasions in 2016, according to the medical professionals’ journal Ugeskrift for Læger. The following year, newspaper Jyllands-Posten reported the figure at 458.

There are two main categories of circumstances in which a doctor can choose to take this step. The first is in instances of violent or threatening behaviour from the patient towards the doctor. 

The second (and most common) is when the doctor considers the relationship to have deteriorated to the extent that confidence has broken down, according to Ugeskrift for Læger.

It should be noted that patients are not bound by any restrictions in this regard, and can decide to change their GP without having to give any justification.

A patient also has the right to appeal against a doctor’s decision to ask them to find a new GP. This is done by appealing to the local health authority, called a Region in the Danish health system.

In such cases, a board at the regional health authority will assess the claim and if it finds in favour of the patient may order the doctor to attempt to repair the relationship.

Doctors cannot end a relationship with a patient purely because a patient has made a complaint about them to health authorities. This is because patients should have the option of making complaints without fear of consequences for their future treatment. 

However, if this is accompanied by the conclusion on the doctor’s part that there is no longer confidence in them on the part of the patient, they can remove the patient from their list.

The right to no longer see patients in the circumstances detailed above is provided by doctors’ collective bargaining agreements, the working conditions agreed on between trade unions and employer confederations under the Danish labour market system.

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