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HEALTH

Switzerland: Zug doctor fired for not wearing mask

A doctor in the Swiss canton of Zug was fired without notice for not wearing a mask. She says she’s being made a “pawn” in the government’s mask battle.

Switzerland: Zug doctor fired for not wearing mask
Masks are compulsory for medical staff in the canton of Zug. Photo by Karolina Grabowska from Pexels

The doctor was fired after an inspection by cantonal authorities in the central Swiss canton of Zug. 

The authorities performed the check after receiving complaints from a patient who said none of the employees of the cantonal medical practice – doctors included – were wearing masks. 

‘Just a pawn in their game’

The doctor, whose name has been withheld, told Swiss media outlet 20 Minutes she was made an example of by the medical practice: “it was a difficult and unfair situation”. 

“I only signed my resignation because after a long day at work without breaks I was tired and mentally no longer up to date.”

The head doctor at the practice disagreed however, saying “this wasn’t about not wearing a mask just once”. 

“It was always clearly and verifiably communicated that all employees had to adhere to the instructions of the Federal Office of Public Health and the practice's internal protection concept” the head doctor said. 

Cantonal authorities told 20 Minutes “A patient complained because (the doctor) had not worn a mask while working. The doctor was then dismissed without notice. “

UPDATE: Everything you need to know about Switzerland's compulsory mask requirement 

“We carried out this inspection around August 20, after we received a message from the population that not all employees adhere to the obligation to wear a mask.”

“We then sought a conversation with those responsible for the practice and clearly stated that wearing a mask was a mandatory part of the protection concept for all employees.”

After dismissing the doctor, cantonal authorities promised to again inspect the premises to see if masks were being worn. 

The doctor said her main concern was with her patients – and told reporters she wanted to open up her own practice. 

“Many of them are in the middle of a treatment. Now my phone rings every day and (my) patients ask ‘what happened?’”

 

 

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HEALTH

How difficult is it to change your doctor in Switzerland?

If you already have a GP doctor in Switzerland but, for some reason, need or want to switch, how easy is it to do so?

How difficult is it to change your doctor in Switzerland?

There are a number of reasons why you may want to leave your GP and find a new one.

Maybe you don’t like their bedside manner, are not happy with the medical care, or are simply moving away and need to find someone closer to your new home.

Whatever the reason, whether or not you can easily switch from one doctor to another depends on the kind of health insurance you have.

Different models, different rights

If you have the ‘standard’ — and typically the most expensive — type of the obligatory health insurance (KVG / LaMal), then you are free to switch your GPs at will, and you don’t have to inform the insurance carrier of the switch.

However, if you have opted for one of the cheaper insurance models, then your right to switch doctors may be limited:

Family doctor model’

It is the most popular in Switzerland (and 20 percent cheaper than standard insurance policy premiums).

Under this model, you have a family doctor who will manage your care — that is, treat you or send you to specialists if needed (with the exception of gynecologists and eye doctors, who don’t require a referral).

You can’t, however, change doctors at will, unless your insurance company approves the switch.

Telemedicine model

If you have opted for the Telemed formula, you must call a health hotline set up by your insurance company.

They will give you a referral to a doctor or hospital based on your symptoms.
 
Heath Maintainance Organisation (HMO)

Under this model, policyholders are required to consult a particular HMO practice. Two disadvantages of this alternative is a limited choice of doctors and you also need a referral to see a specialist.

So the only option that gives you the right to switch doctors with no hassle is the standard one, with the family doctor model also possibly allowing you to do so, under certain circumstances.

The way Telmed and HMO are set up, however, switching doctors is not possible. If that option is important to you, then you will have to switch to the (more expensive) standard insurance.

The only exception to the above restrictions are emergencies, when you need urgent medical treatment.

Assuming you have the standard model, how do you go about changing?

The process is pretty simple: you can find physicians in your area either through recommendations from people you know (which is the best way to ensure you will not be getting an ‘anonymous’ doctor) or, if no recommendations are available, then through the OneDoc platform, which lists which doctors are taking new patients and where.

You can then make an appointment directly online.

When you do so, ask your current physician’s office to transfer your file to the new doc.

You don’t need to explain the reasons for the switch.
 
READ ALSO: The essential Swiss websites you need to use for health matters 
 

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