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US woman starts up Swedish toy store online

For this week's My Swedish Career we meet Leigh Neil, who one day came to realize that there was a gap in the Swedish market for children's toys and decided to do something about it.

US woman starts up Swedish toy store online
Leigh Neil and a llama hand puppet. Photo: Private
American Leigh Neil, who started online toy store ABC Leksaker in 2005, has been in Sweden for 15 years. The former consultant first noticed a gap in the children's toy market during a play session with her children. 
 
"I looked at all the toys scattered around the floor. Not one of them I'd bought in Sweden," she tells The Local.
 
"Then I went to look for the brands in Sweden and they weren't there. I was frustrated. All the things I wanted to buy for my children, I couldn't find."

The frustration, combined with the need to find an alternative job, led the mother-of-three to consider starting her own business. 

"How do you go back to work with three kids? It's hard to find a part-time job, especially somewhere you haven't worked before, so I started thinking that maybe I should do something on my own," she says. 

Convinced she wasn't the only one to suffer from the gap in the market for toys that were easily available in the US but lacking in Sweden, Neil started her own online toyshop in her basement in Stockholm’s suburb Danderyd.

But she didn't just want to bring in toys that weren't available on the Swedish market, Neil also wanted to expand what already existed.

"In 2005, there was the princess and the knight – and that's it. If a child didn't fit into these moulds, there are different things to be. If I took in a brand, I got the whole range: the magician, the veterinarian, the animal trainer, the ballerina… so people could find something that fit their child and not the mould."

Through her business, Neil wants to encourage play and allow children to be creative and develop their interests.

"Play is important for emotional development, education, language development… it’s important for everything. The playing age has stopped younger and younger, anything we can do to interest them in something that isn't the computer or the iPad is a necessity."

Leigh Neil in the storage room of ABC Leksaker
Photo: Private

ABC Leksaker has expanded beyond the walls of the basement and now features a wide range of over 2,500 toys and games. Customers can go online and search based on the type of toy they're after, the age of the child they're buying for, or other specific desires.

Payment is done in advance by credit card, PayPal, or Klarna. The packet will be sent out with the postal service the same day and in most cases arrive the next day. 

Neil does not only run the company, she's part of the entire process with the marketing, the packaging of the toys, and postage, and says it makes the day go by quickly as there's never a dull moment.  

Running a successful online toy shop for nearly a decade, Neil has accumulated some insight and words of wisdom for those looking to set up a business in Sweden. Apart from stressing the importance of learning the language, she suggests others shouldn't lose track of their progress. 

"You can't do everything at once – start with what you can do. Be satisfied with your efforts, regardless of how far you get. There's always so much time in the day, figure out your priorities and what you have time for, don’t be disappointed, think of it as an experience," she tells The Local.

"It's life. Take advice from where you can find it and be open to learn new things."

Mimmi Nilsson

For members

WORKING IN SWEDEN

Five things you need to do right away if you’re getting laid off in Sweden

Facing a layoff in Sweden? Here are the key things you should do right away.

Five things you need to do right away if you're getting laid off in Sweden

Employment levels in Sweden have been quite volatile in 2023 and 2024, with several major companies in the country announcing significant layoffs. On September 9th, Northvolt became the latest company to announce it would be reducing its workforce.

In early August, the Swedish Labour Ministry announced that the country was facing its highest unemployment rate in a decade, excluding the pandemic period.

This economic landscape has left many workers uncertain about their job security.

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And while receiving a layoff notice is undeniably stressful for anyone, this stress is often magnified for foreigners who may not be completely familiar with the Swedish employment system and their workplace rights.

Without proper knowledge, you might agree to terms that aren’t in your best interest. This can, in turn, lead to decisions that could have long-term career consequences.

The Local has consulted experts in the field to compile an overview of the critical actions you should take if you ever face a layoff in Sweden.

Don’t rush to sign anything

Amanda Herzog, founder of Intertalents in Sweden, a consultancy that helps international job seekers find their dream job in the country, published a popular post on LinkedIn Pulse in December 2023 with multiple excellent tips for workers regarding the Swedish layoff process.

She told The Local Sweden that her recommendations still stand in mid-2024, permitting us to re-share her tips, and pointed to some of the more important ones.

“Never, ever sign a termination agreement on the same day you receive the news,” Herzog advised, noting that the emotional shock can cloud your judgment.

  • Don’t miss any of The Local’s stories about working in Sweden by downloading our app (available on Apple and Android) and then selecting Working in Sweden in your Notification options via the User button

Instead, find a union immediately, preferably the same day, to get a second opinion on the terms and conditions.

“During my first layoff, I joined a union and sought advice the same day. It took a week to accept their terms, which worked in my favour as the company was keen on a voluntary headcount reduction,” Herzog shared.

Contact a labour or immigration lawyer (if you’re on a work permit)

Losing your job affects your right to stay in Sweden if you’re on a work permit.

You typically have three months to find a new job and submit a work permit application with your new employer (The Local has a more detailed article on the layoff implications on your work permit, which you can find here).

However, Saaya Sorrells-Weatherford, co-founder of the relocation consultancy Emigreat, told The Local that as a foreigner, you might not be familiar with the nuances of the Swedish employment system and could agree to terms that shorten your stay in Sweden.

“If you are given your termination notice, contact a labour or immigration lawyer immediately,” she said.

Consulting with a lawyer ensures you understand your rights and work through facts and applicable regulations, not word-of-mouth anecdotes.

Negotiate your severance, use leverage

Herzog also singled out several necessary actions that workers who are about to be laid off need to consider regarding severance contracts.

“Severance contracts can be negotiated,” Herzog emphasised.

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Nothing is final until you sign the agreement. The company might present the decision as final, but you have leverage.

“A union process can be time-consuming for the company and may not end in their favour,” Herzog said.

Use this to your advantage to negotiate better terms.

“I was able to negotiate a raise during my first layoff, even though I would no longer be working, as well as negotiated two extra working months from the termination date.

“This meant I had seven months total of future salary coming to me. I was also able to negotiate a free cell phone and laptop that I was using at work,” she noted.

Get recommendations early – and build a portfolio of your work

Asking your coworkers for recommendation letters and LinkedIn recommendations before your last day is imperative.

“People forget and move on and are less responsive when they no longer see you daily,” Herzog said.

So, make sure to secure these endorsements while your contributions are still fresh in their minds.

Furthermore, you should compile a portfolio of your work as soon as possible.

Companies can restrict access to files and systems post-layoff, making it crucial to collect relevant data while you still can.

“Start collecting work samples, case studies, photos, results, and important contacts in the same week you receive the news,” Herzog suggested.

Ensure that your layoff is being handled properly

Make sure your layoff is handled appropriately and legally.

“One of my layoffs was mishandled, and I used union support to hold the company accountable,” Herzog recalled.

While legal advice can be expensive, it’s far more affordable than fighting deportation, Sorrells-Weatherford told The Local.

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