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MY ITALIAN CAREER

CAREER

‘Decisions are made on instincts and emotions’

Gérôme Bourdezeau drove his old Mercedes from France to Italy in the 1990s and didn't look back. The director of Eataly, a food chain and organization that promotes Italian produce, in Rome talks to The Local about working for an Italian firm and life in the capital.

'Decisions are made on instincts and emotions'
Gérôme Bourdezeau (bottom right) joined Eataly Rome in 2012. Photos: Eataly

What brought you to Italy?

I moved in 1998 to do my national service; I was working on economic cooperation with the company Decathlon (the French sporting goods store).

I loaded up an old Mercedes 200 D and drove to a place close to Rimini in Emilia-Romagna.

I was full of doubts but brimming with optimism and the spirit of adventure!

How did you come to work for Eataly?

After working for Decathlon I went to work for UGC cinemas. When the first Eataly shop opened in 2007 I was managing a 16-screen cinema near Turin; I became one of its first loyal customers.

I moved to Rome in 2009 to manage a UGC subsidiary and got back in touch with Eataly when I knew that they were planning on opening in Rome.

How does working for an Italian company differ to a French one?

I worked for French companies for 15 years and now I’ve worked for an Italian company for a little over a year.

The real difference is that instincts and emotions are at the centre of decision-making in an Italian company. This shows in the results, for better or worse.

Do you feel that you work in an Italian or international environment?

The environment is 150 percent Italian, by virtue of Eataly’s philosophy.

The expertise is Italian, although an international flair is guaranteed by the company’s development in the US, Japan, Turkey, Dubai and soon in London, Moscow and Sao Paolo.

What are the benefits of working in Rome?

Working in Rome is always an exciting experience, as it allows you to both expand your professional horizons and explore a country where history and modern technology come together.

If you are entrepreneurial you’re virtually guaranteed a flawless career. That is, if the crisis allows.

If you move to Rome you can also take advantage of this legendary city.

What advice do you have for people interested in working in Rome?

Review your skills, interests and professional goals. Find a list of companies that match this and write cover letters customized for each potential employer. Seek opportunities to develop relationships with people from these companies, for interviews and networking, and register with a headhunter and your embassy.

Also, remember your tourist guide and backpack! Rome is beautiful; come to eat, learn and shop in Eataly!
 

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For members

CRIME

How bad is pickpocketing in Italy’s major cities?

Italy has recently announced the creation of a special police unit to combat metro pickpockets in Rome, Naples and Milan. But how bad is petty theft in Italy's big cities and what can you do to avoid being pickpocketed?

How bad is pickpocketing in Italy's major cities?

Italy’s interior ministry on Tuesday announced the creation of a new police unit aimed at tackling rising pickpocketing crimes on metro services and platforms in the cities of Rome, Naples and Milan.

The announcement came following a summit on urban security measures attended by Italy’s interior minister Matteo Piantedosi along with the mayors and police commissioners of each of the three cities.

Though the start date of the new police force hasn’t been confirmed yet, the special unit, named ‘Polmetro’, will be tasked with patrolling underground platforms and trains to thwart or stop pickpocketing, as well as other potential offences.

Pickpocketing has featured heavily in national media reports in recent weeks after videos from Rome-based YouTuber Simone Cicalone showed him confronting pickpockets and chasing them out of Rome’s metro stations. 

The videos quickly garnered online support from local commuters, with one YouTube user writing: “Proof of great courage and humility, well done Simone.”

How bad is pickpocketing?

A recent report from national statistics institute ISTAT showed that nearly 14 out of every 1,000 people in the region of Lazio, of which Rome is the capital, reported falling victim to pickpockets in 2023.  

For context, the national average stood at just over 5 in 1,000 people. 

The pickpocketing rate stood at 7 out of every 1,000 people in Lombardy, where Milan is located, and at 3 out of every 1,000 in Campania, where Naples is.

Reports of theft experienced by visitors to any of the three major cities can also be regularly found on social media.

Last month, Indian journalist Anant Goenka said on social media platform X (formerly Twitter) that his mother had her handbag stolen by three people inside a Milan airport.

He said: “A gang of 3 targeted us, distracted and stole mom’s handbag, with money and passport in it.” 

“Police at airport said it was the 4th such incident in 6 hours and police inspector told me: ‘there are only 3 of us, so nothing much we can do’,” he added.

Where in Rome, Naples and Milan do pickpockets tend to operate?

In all three cities, metro stations and the areas around major train stations such as Napoli Centrale, Milano Centrale and Roma Termini, are considered to be hotspots. 

READ ALSO: The Italian cities with the highest crime rates

Other places include: the Colosseum, Roman Forum and Trevi Fountain in Rome; Piazza Municipio in Naples; Piazza del Duomo in Milan. 

What can you do to avoid being pickpocketed?

Whilst it is sometimes impossible to stop someone from committing a crime, there are some essential steps you can take to decrease the chances of being pickpocketed.

1) Avoid wearing any expensive-looking accessories.

2) Always carry your bag in front of you. If possible, place an arm over the bag to protect the opening.

3) Avoid keeping your wallet, phone and any other valuables in your back pockets.

4) Stay vigilant in crowds and steer clear of commotions. Pay particular attention to people around you when getting on or off transport.

5) Remember that pickpockets usually work in pairs and beware of any incident that may appear to be a distraction tactic.

What should you do if you have been pickpocketed?

If you have been pickpocketed on public transport, immediately inform the staff on board or at the nearest station.

If you have been pickpocketed outdoors, inform police officers in the area if present or call toll-free number 112 to report the crime. Alternatively, you can also head to the nearest police station (Questura).

READ ALSO: Guardia di Finanza to Carabinieri – who does what in the Italian police force?

If your wallet has been taken, block your cards as soon as possible.

Have you been a victim of pickpockets in Italy? Share your experience in the comments section below.

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