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TRIPADVISOR

Stockholm’s Vasa Museum named among best in the world

A Stockholm museum featuring a preserved warship that sank on its maiden voyage in 1628 has once again been named on a list of the top museums on the planet – the only Scandinavian example on the 25-name shortlist.

Stockholm's Vasa Museum named among best in the world
The Vasa Museum in Stockholm. Photo: Claudio Bresciani/TT

The Vasa Museum houses a near 400-year-old ship that remains in miraculously good condition thanks to the absence of wood-penetrating ship worms from the brackish Baltic waters it called home for centuries. It was raised in the 1950s and eventually relocated to its current location on Djurgården island.

It's an enduring hit, with the 750,355 visitors chalked up in June, July and August of this year a record for the summer period, and the numbers were no doubt helped by the museum being named among TripAdvisor's 10 best in the world for the first time in 2015.

In the 2017 edition of the TripAdvisor Traveler’s Choice Awards the museum has dropped down slightly to 12th best on the planet, but is the only Scandinavian museum to feature in the list of 25, and performed better than big hitters like the iconic Louvre in Paris (13th) and the Terracotta Army in Xi'an (24th).

To decide the awards the site used an algorithm to collate the quantity and quality of reviews for museums across the world over a 12-month period.

The Vasa Museum has 24,267 reviews on the site and an average rating of 4.5 out of 5. Only five percent said it was below a “very good” rating and 73 percent rated it as “excellent”.

“Like looking through a time machine. A stunning look into ship life and shipbuilding from a ship disaster 400 years ago,” said the review TripAdvisor highlighted in its awards list.

READ ALSO: The harshest TripAdvisor comments about Sweden

The top museum on the list was the Met in New York, while the best performing European museum was the Musée d'Orsay in Paris, which placed third.

The Vasa requires extensive preservation work to maintain, and last year The Local had the chance to step on board the royal vessel to watch some of its 5,000 rusty old bolts being swapped for newer pins that will not damage the ship's wooden frame.

Shipwrecks from the 1600s are still being discovered to this day in Sweden. In September, the wreck of four-century-old ship Scepter, which belonged to King Gustav II Adolf, was located during the renovation of the quayside on the Skeppsholmen islet in Stockholm.

Despite being “really well preserved” according to an expert, there are no plans for Scepter to become another tourist attraction like the Vasa however.

READ ALSO: Swedish King's 'forgotten' 17th-century warship found in central Stockholm

RESTAURANT

‘Take down our profiles’: Spanish restaurants sue TripAdvisor over three bad reviews

A Valencia restaurant group is suing TripAdvisor for €660,000 in moral damages for allowing three "slanderous" reviews about their restaurants to be posted by users.

'Take down our profiles': Spanish restaurants sue TripAdvisor over three bad reviews
Photo: Deposit Photos

Representatives of travel and restaurant review portal TripAdvisor appeared at a Commercial Court in Barcelona on Friday to defend the company in a case which brings the saying don’t shoot the messenger to mind.

TripAdvisor stands accused of causing moral damages to Spanish tourism company Recaba Inversiones Turísticas for allowing three bad reviews about two of their restaurants to be posted and for not asking the company for permission before creating online profiles for the establishments.

The comments, referring to two beachside Valencia restaurants it owns – Marina Beach and Panorama – included the words “they rip off Spain’s Social Security system”, “no workers’ rights” and “toxic food”.

Their TripAdvisor profiles have dozens of other negative comments criticising everything from the food to the service which haven't been brought up in the investigation.

TripAdvisor’s vice-president Bradford Young appeared in the Barcelona Court to defend how the company actions weren’t unfair competition nor “contrary to good faith”.

Young explained how they’ve developed an algorithmic system which guarantees “trustworthy opinions” – Spanish news agency EFE reported – as well as having a team that gathers data on reviews that go against what guidebooks and other reviews state.

According to TripAdvisor, “the business always has the last say”, giving them the chance to reply to negative comments and prevent complainants from continuing with the accusations.

Also worth noting is that the three bad reviews used by the Valencia restaurant group to open up a case against TripAdvisor were all flagged early on, two of which were taken down before the court case began.

“There are hundreds of reviews relating to offences that business owners would prefer weren’t posted online, but that’s not the reason why they get deleted, rather because they aren’t first-hand opinions.”

TripAdvisor doesn’t allow restaurant and other travel business profiles to be deleted all together, as the restaurant holding would’ve wanted, because they stand up for the rights of users to share their experiences and find accurate information on their destinations.

“If we took them down, we’d be silencing critics,” Young told the judge.

“We have to protect freedom of speech”

 

 

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