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CULTURE

Trinkgeld: What you need to know about tipping culture in Germany

When do Germans tip, how much do they tend to give and what do waiters actually expect? These are all questions we put to a sociologist at Frankfurt University.

Trinkgeld: What you need to know about tipping culture in Germany
Photo: DPA

Tipping is one of those strange things that seems to exist almost everywhere, but which has subtle cultural nuances that can be embarrassing if you misunderstand them.

In the US, waiters sometimes rely entirely on tips for their money, meaning restaurant-goers are used to tipping generously if they are happy with the service.

In Germany it’s a little different though, explains Dr. Christian Stegbauer, an academic at Frankfurt University who recently conducted a study into German tipping culture.

In many German restaurants the tip is actually included in the price of the food, he says. Add to this the fact that all service staff are on at least minimum wage and there is no actual compulsion to give a tip, or Trinkgeld, as it is known in German.

“We spoke to some people during our research who said they tend not to give tips at all,” he said.

That certainly isn’t the norm, though.

“People generally told us that they tip between five and ten percent and many said that they always give the same regardless of how good the food actually was,” the academic said.

German waiters themselves expect a tip at the upper end of that scale: the ones Stegbauer spoke to tended to say that 10 percent was appropriate.

But the service staff also treat regulars differently to people who come for a single visit. Restaurants are happy enough that their regulars keep coming back and therefore don’t expect any bonuses.

“It is a bit like a friendship – it becomes awkward when money swaps hands,” says Stegbauer.

Germany also differs from countries like the UK in that tips are generally given not just at restaurants, but also in bars and in pubs.

“The difference is that, whereas in an English pub you go up to the bar to buy your drink, in a German Kneipe you are served. The general rule is that you give a tip wherever there is table service,” Stegbauer says.

Handing over the tip is also a matter that requires sensitivity.

“It needs to be done in a way that doesn’t suggest hierarchy and which doesn’t make it seem like you are putting the waiter in their place,” says the academic.

The normal way to do it is therefore to just ask for a little less change back then would otherwise be required. This avoids handing over extra cash, which could be seen as a way of showing off your generosity.

Leaving money on the table when you leave is also acceptable, Stegbauer says. But he adds that this “could lead to an initial feeling of disappointment on the part of the waiter” as they will expect it to be given to them when the bill is settled.

Alternatively, some establishments have a Sparschwein (piggy bank) that customers can drop a couple of coins into when they leave.

The Frankfurt academic also warns that cultural factors limit just how helpful a waiter will be though.

“Waiters in the US introduce themselves by name and are very friendly and helpful. But this is probably a cultural thing as you see the same behaviour at a supermarket too. In Germany this behaviour is neither common in a restaurant or a supermarket.”

So does tipping help improve the quality of service in Germany?

“Yes, the service staff we spoke to realized that being friendly was important for getting a good tip,” Stegbauer responds.

But he notes that in certain German establishments it is almost expected that the service staff are rude.

“In Cologne’s brewer bars or Frankfurt’s apple wine bars the staff are known for being unfriendly and making curt remarks. But people tip them anyway.”

“Besides,” he adds, “what you [English speakers] consider unfriendly a German might take to be astoundingly friendly! That is hard to say,” he says with a laugh.

SEE ALSO: 7 German habits that foreigners really struggle to cope with

Member comments

  1. Don´t forget to tip 10% for the mediocre and somewhat unfriendly service you receive. It´s what is expected of you…Uffff

  2. Can you do an article about tipping for other services (haircuts, moving companies, handymen) also?

  3. In Germany it seems common, when paying with a card,
    That the bill will arrive with the exact amount of the bill and no space to add a tip. How is one supposed to up the amount charged to one’s credit card when the bill does not leave room to add a tip?

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PROPERTY

Who pays broker’s fees on property in Germany – and how much do they cost?

One of the major hidden costs of buying and selling property in Germany is the estate agent's commission, or broker's fee. We look at some of the unusual rules around it - and how much you can expect to pay.

Who pays broker's fees on property in Germany - and how much do they cost?

There are many areas of life in which things in Germany function just that little bit differently – and buying a house is no exception.

Though the buoyant property market in the Bundesrepublik makes it an attractive place to buy, anyone looking to get their foot on the housing ladder should consider the hidden fees they might incur.

Beyond interest rates, taxes and fees for notaries and translators, one major outlay is the estate agent’s commission, which can sometimes stretch to thousands of euros.

Here’s what to know about these hefty fees and how you might be able to lower them. 

Who pays commission on property transactions in Germany?

If you come from another European country or somewhere like the United States, you may be used to a system in which the seller pays the broker’s fee. This intuitively makes sense because the estate agent is there to market the property, liaise with buyers and ultimately get the best price for the seller – so it makes sense that the seller should pay for these services.

Until recently, however, it was the buyer who was responsible for paying the entirety of the estate agent’s commission in Germany. That meant that these fees – which could be as high as seven percent of the purchase cost – were added to the mountain of extra costs buyers had to contend with, from notary fees to land transfer tax.

READ ALSO: The hidden costs of buying a house in Germany

Luckily for buyers (but less so for sellers), this was changed under a law that came into force at the end of 2020. Since then, costs are generally split 50/50 between buyers and sellers.

However, there are some details that are important to note here. If the seller commissions the estate agent to help them sell their home, they are technically liable for the costs but must pay a minimum of 50 percent. 

If the buyer commissions the estate agent to find them a home, the same rules apply the other way around: the buyer is liable for the costs but can obtain a maximum of 50 percent from the seller.

In each case, the side that commissioned the broker must prove they have paid their share before the other side is liable to pay theirs. 

How much do estate agents’ fees cost in Germany?

Commission on property sales varies from state to state but is generally set at between 5 and 7 percent of the purchase price.

According to online portal ImmobilienScout24, these were the standard rates that applied in each of the federal states in 2024, with the number in brackets representing a 50 percent share of the costs:

Baden-Württemberg: 7.14 percent (3.57 percent)

Bavaria: 7.14 percent (3.57 percent)

Berlin: 7.14 percent (3.57 percent)

Brandenburg: 7.14 percent (3.57 percent)

Bremen: 5.95 percent (2.97 percent)

Hamburg: 6.25 percent (3.12 percent)

Hesse: 5.95 percent (2.97 percent)

Lower Saxony: 4.76 – 5,95 percent or 7.14 percent, depending on the region. (2.38 – 3.57 percent)

Mecklenburg Western-Pomerania: 5.95 percent (2.97 percent)

North Rhine-Westphalia: 7.14 percent (3.57 percent)

Rhineland-Palatinate: 7.14 percent (3.57 percent)

Saarland: 7.14 percent (3.57 percent)

Saxony: 7.14 percent (3.57 percent)

Saxony-Anhalt: 7.14 percent (3.57 percent)

Schleswig-Holstein: 7.14 percent (3.57 percent)

Thuringia: 7.14 percent (3.57 percent)

If it’s hard to gauge how much this means in real terms, we can take the example of two properties: a €200,000 apartment and a €500,000 family home.

In the state of Hesse, a buyer splitting the broker’s fee equally with the seller would pay €5,940 to buy the €200,000 apartment and €14,850 to buy the €500,000 house.

In pricier Berlin, meanwhile, the same buyer would pay €7,140 on the €200,000 apartment and €17,850 on the €500,000 house.

READ ALSO: Is autumn 2024 the right time to buy a property in Germany?

Here’s where it gets more complicated, however: under German law, you are technically free to negotiate the commission with your estate agent.

That means that, especially in areas with stiff competition, you may be able to secure a better deal. 

Do I always have to pay commission in Germany? 

Not always. In fact, as a seller, you’re perfectly free to sell your property privately without enlisting the help of a real estate agent.

The benefit of this, of course, is that you can potentially save thousands of euros in fees, both for yourself and any prospective buyer. 

On the flip side, though, you will need to take the entire job of the estate agent on yourself, from marketing the property to liaising with potential buyers and finally closing the deal.

Real estate agent Germany

A real estate agent talks to prospective tenants at an apartment viewing. Photo: picture alliance/dpa | Tobias Hase

There can also be some upfront costs involved in commissioning things like floor plans and professional photography, as well as the time you’ll need to invest in learning all the procedures and preparing relevant documents for notary – to name just a few examples.

Ultimately, though, it’s up to you to decide whether the expense of working with a professional broker is worth it in the end. 

As a buyer, there are also some situations where you’ll see the words ‘provisionsfrei’ – or commission-free – written in a property listing.

This is fairly common in new-build properties, where the developer may sell the homes directly to interested buyers. More rarely, an existing property may be listed without commission, making it a more attractive proposition.

In both cases, it’s possible that commission has been built into the purchase price, so you may not necessarily be getting a better deal.

Another case where you’re likely to be able to avoid commission as a buyer are so-called Kapitalanlagen – or buy-to-let properties. 

READ ALSO: Should you think about purchasing a buy-to-let property in Germany?

These tenanted properties are designed to be bought as investments: buyers can enjoy additional rental income over time and, ideally, will also make money when they come to sell the property several years later.

For this reason, costs are generally kept slightly lower for the buyer by eschewing the standard broker’s commission. 

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