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HEALTH

Why are Swiss healthcare workers exempt from the compulsory quarantine requirement?

Everyone who returns to Switzerland from a so-called ‘high-risk’ country will be forced to quarantine - except for healthcare workers in some cantons.

Why are Swiss healthcare workers exempt from the compulsory quarantine requirement?
A nurse stands in front of University Hospital Geneva. Photo: FABRICE COFFRINI / AFP

Although there are high fines levied for breaching quarantine – sometimes as high as 10,000 francs – healthcare workers who return from high-risk countries can be called into work the very next day. 

As reported in Swiss news outlet 20 Minutes, the reason for the exception is simple: healthcare workers are more needed than ever. 

Therefore, if there is a staff shortage or someone in the health sector is otherwise needed, they can be called up by their employer and will face no consequences for going to work. 

Q&A: What travellers to Switzerland should know about the new 10-day quarantine rule 

Although allowing possibly infected people to work with the already ill and vulnerable – not to mention other healthcare workers – may appear to be a poor way of controlling the virus, University Hospital Zurich spokesman Claudio Jörg told 20 Minutes Swiss hospitals’ “strict security requirements” prevent the virus from being transmitted. 

It is up to shift supervisors and the hospital’s HR department to decide whether a returning staff member will be asked to work. 

Hospitals advise their staff against travelling to high-risk areas, but Swiss law does not allow an employer to prevent an employee from making such a trip. 

READ: Everything you need to know about Switzerland's new quarantine requirement 

While Jörg did not indicate whether or not a returning employee had been asked to skip quarantine in order to work, a staff shortage at Spitex in Zurich has already seen one returning employee asked to work. 

The Zurich Health Directorate defended the approach taken by the clinic, highlighting the essential nature of healthcare employees. 

“Employees in the nursing sector as well as in Spitex are people whose work is essential for the maintenance of the health system,” says spokesman Marcel Odermatt.

According to 20 Minutes, said that a similar system applies in Basel – although here a request will need to be made to cantonal health officials for approval. 

Other hospitals contracted by Swiss media, including some in Geneva, Lausanne, Bern and Aarau have said they will respect the ten-day quarantine requirement. 

 

 

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HEALTH

How difficult is it to change your doctor in Switzerland?

If you already have a GP doctor in Switzerland but, for some reason, need or want to switch, how easy is it to do so?

How difficult is it to change your doctor in Switzerland?

There are a number of reasons why you may want to leave your GP and find a new one.

Maybe you don’t like their bedside manner, are not happy with the medical care, or are simply moving away and need to find someone closer to your new home.

Whatever the reason, whether or not you can easily switch from one doctor to another depends on the kind of health insurance you have.

Different models, different rights

If you have the ‘standard’ — and typically the most expensive — type of the obligatory health insurance (KVG / LaMal), then you are free to switch your GPs at will, and you don’t have to inform the insurance carrier of the switch.

However, if you have opted for one of the cheaper insurance models, then your right to switch doctors may be limited:

Family doctor model’

It is the most popular in Switzerland (and 20 percent cheaper than standard insurance policy premiums).

Under this model, you have a family doctor who will manage your care — that is, treat you or send you to specialists if needed (with the exception of gynecologists and eye doctors, who don’t require a referral).

You can’t, however, change doctors at will, unless your insurance company approves the switch.

Telemedicine model

If you have opted for the Telemed formula, you must call a health hotline set up by your insurance company.

They will give you a referral to a doctor or hospital based on your symptoms.
 
Heath Maintainance Organisation (HMO)

Under this model, policyholders are required to consult a particular HMO practice. Two disadvantages of this alternative is a limited choice of doctors and you also need a referral to see a specialist.

So the only option that gives you the right to switch doctors with no hassle is the standard one, with the family doctor model also possibly allowing you to do so, under certain circumstances.

The way Telmed and HMO are set up, however, switching doctors is not possible. If that option is important to you, then you will have to switch to the (more expensive) standard insurance.

The only exception to the above restrictions are emergencies, when you need urgent medical treatment.

Assuming you have the standard model, how do you go about changing?

The process is pretty simple: you can find physicians in your area either through recommendations from people you know (which is the best way to ensure you will not be getting an ‘anonymous’ doctor) or, if no recommendations are available, then through the OneDoc platform, which lists which doctors are taking new patients and where.

You can then make an appointment directly online.

When you do so, ask your current physician’s office to transfer your file to the new doc.

You don’t need to explain the reasons for the switch.
 
READ ALSO: The essential Swiss websites you need to use for health matters 
 

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