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DRIVING

EXPLAINED: What is Italy’s Telepass and how do you use it?

If you drive in Italy you'll see large yellow 'Telepass' signs at motorway gates, but what are the benefits of using this system?

EXPLAINED: What is Italy's Telepass and how do you use it?
(Photo by ANDREAS SOLARO / AFP)

A car is very often a necessity in Italy, where public transport can be scarce – whether you’re driving to work or visiting medieval hilltop villages.

And if you use Italy’s autostrade or motorways, you’ve no doubt heard about the Telepass system.

It’s not essential to have a Telepass, but it can be a convenient and cheaper way to use Italy’s motorways as well as to pay for parking, plus other transport services like taxis and trains too.

What is a Telepass?

Italy’s motorways are a network of toll roads. How much you pay depends on how much of the motorway you use, calculated by where you enter and exit.

You can take a ticket and pay when you exit the motorway, or you can use a Telepass.

The Telepass is best known as a device that you stick in your vehicle, which lets you pass through motorway tolls without queuing or the need to stop and pay with cash or card.

If you have the device, you can drive to dedicated lanes where the sign is displayed and you’ll see yellow lines and sometimes a yellow ‘T’ on the road. You can drive right through once you hear the beep on the device.

That sound means your entry or exit has been registered and the barrier will lift allowing you to pass through.

 

How do you get a Telepass?

You pay a monthly subscription for the device, starting from around €1 per month – although some plans offer the first six months for free, while the charges you incur while driving will be added to that fee.

Check the Telepass website here for details of current offers and pricing plans. 

You can sign up via the website, or the app, through which you’ll also make payments and keep track of your subscription and expenses.

READ ALSO: How do you dispute a parking ticket in Italy?

Offers available via the app appear to require customers to provide a phone number registered in Italy, France, Germany, the US or the UK.

Once you sign up, the Telepass can be sent out to your home address. You can also choose to pick it up from a Telepass point, located at gas stations around Italy.

If you don’t want to pay monthly, for example if you’re just visiting Italy, there is a pay-as-you-go option too with a one-off activation charge of €10.

Where can you use a Telepass?

As well as for motorway access, you can also use the Telepass for various other things such paying for ferry tickets, parking, and congestion charges such as those in Milan’s ‘Area C’ traffic restricted area.

In car parks and on some street parking, you may see the Telepass function displayed in its usual blue and yellow signage.

If you see this sign, it means you can go towards the barrier, you’ll hear the beep and you can enter the car park. On exiting, the exact time you’ve spent there will be calculated and charged.

A motorway toll showing cash, card and Telepass lanes. Photo by FILIPPO MONTEFORTE / AFP

You may also see them at airports when you go to drop off or pick up passengers – and again, in some of their car parks too.

The same system applies, where your time will be automatically calculated and you can enter and exit without a ticket or paying at a machine.

If you have the Telepass app, you can also use it for everything from paying for car hire and train tickets to paying for fuel or bike sharing schemes.

For a full list of the services, in English, see here.

There is also a European version of the Telepass which can be used similarly in France, Spain and Portugal. There are plans to expand its use to additional European countries in future.

“The Europe device gives you access to the Autostrada in Europa service so you will be able to travel freely by car or motorcycle without barriers or borders,” the official website says.

You can sign up for this service for a €6 activation fee, with usage charged monthly. Find more details about it here.

Are there any alternatives to the Telepass?

The Telepass system has enjoyed its monopoly within Italy for more than 30 years, but just a few weeks ago a rival competitor launched a similar product – Unipol’s ‘UnipolMove’.

It replicates the Telepass function by means of a device – again, a type of small box that you put in your car or on a motorbike.

The UnipolMove allows automatic payment of motorway tolls through dedicated lanes and an ID system that communicates with the barrier, just like the Telepass.

READ ALSO: How visitors to Italy can avoid driving penalties

Paying for the device and charges are currently restricted to Italian IBAN numbers though, so the Telepass currently has wider appeal for international drivers.

Unipol’s packages aren’t yet as diverse as those of the Telepass, as you may expect. There is currently only one type of contract for the UnipolMove, whereas Telepass offers various packages.

The monthly fee is competitive at €1 per month, but at the moment it’s free for the first six months.

This new product also offers other services aside from motorway tolls, such as car parking and congestion charge functions.

For more details on the new UnipolMove, currently only in Italian, see here.

For more information on driving around Italy, visit our travel section for the latest updates.

Member comments

  1. Should also mention the Via Card. It’s a prepaid card that can be used at the tolls and there are usually special lines. It’s not automatic like Telepass, but the lines are often shorter and quicker than the coin lanes. The Via Card lanes also accept regular credit cards, which I’ve use on occasion. You can buy Via Cards at Punto Blue offices that are usually located near entrances to the autostrada and at some tobacco shops.

    More info here:
    https://www.autostrade.it/it/il-pedaggio/viacard

    Yet, if you want a truly Italian experience, use the coin gates during peak traffic time.

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For members

FOOD AND DRINK

How to get by in Italy if you have food allergies and dietary restrictions

Typical Italian cuisine includes plenty of gluten and dairy products. But if you’re among the millions of people worldwide who suffer from food allergies, intolerances or are under strict dietary restrictions, don’t despair.

How to get by in Italy if you have food allergies and dietary restrictions

Food limitations needn’t stop you from enjoying one of life’s greatest pleasures: eating in Italy. 

According to Food Allergy Italia, the essential ingredients of Italy’s Mediterranean-based diet are “durum wheat pasta, milk, cheese, egg, meat, shellfish and fish, vegetables, fruits and nuts (often used for preparing desserts, cakes and ice creams).”

If the list of food and/or ingredients above contains foods you must avoid – whether because of a medical condition or lifestyle choice – here are some tips and advice to help you eat well and safely in Italy.

‘Non posso mangiarlo’

If you have allergies or hypersensitivities to certain foods, suffer from diabetes or have celiac disease, it’s important to understand which Italian dishes have the potential to contain the allergens or ingredients that may cause a reaction.

If you’re allergic to nuts

Avoid ordering fried foods as many restaurants cook with peanut oil.

Keep in mind that pesto contains pine nuts (as well as parmesan cheese, a no-no for the lactose-intolerant).

Mortadella has thinly sliced pieces of pistachio and chocolate cake could be hiding hazelnuts.

People with celiac disease or gluten intolerances

Because there is a high rate of celiac disease among the Italian population, you’ll find a wide variety of gluten-free products available in supermarkets and even at local grocers. In many restaurants in Italy, it’s possible to substitute regular pasta for a gluten-free kind.  

The good news is that food producers such as GROM, a chain of Italian gelateria are completely gluten-free, offering pure and authentic Italian ice cream. 

If you’re diabetic

Although the incidence of diabetes is increasing among the Italian population, the country hasn’t quite caught up to the growing demand for sugar-free items.

A typical Italian breakfast consists of a cornetto with a cappuccino, however some bars offer grano integrale (whole wheat) pastries, which are much lower in sugar content. Be sure to ask for a vuoto (empty) that’s not filled with crema (sweet cream) or marmellata (jam).   

READ ALSO: Six key tips to save money on groceries in Italy

When shopping, check packages carefully. Fruit preserves may say senza zucchero (without sugar) but may mean “no sugar added” (senza zucchero aggiunto). Look for the words like fruttosio (fructose), saccarosio (sucrose) and destrosio (dextrose), which are all forms of sugar. Packaged foods are known for putting sugar where none is expected or needed (such as on dry-roasted, salted cashews).

If you’re vegan or can’t digest dairy

Ask your barista for a cappuccino or caffe latte di soia (soy).

Be aware that many kinds of pasta – especially ribbon ones – are made with egg, as is the classic Roman fare spaghetti alla carbonara. If you aren’t sure, ask.

READ ALSO: Vegan Nutella to hit supermarket shelves in Italy

Tips for managing your food limitations in Italy

Take care to always read food labels. The European Union requires food sold within the EU to provide essential ingredients information to inform consumers about their purchases. The information must be accurate, easy to see and understand, not misleading, and indelible.

Shop at outdoor farmer’s markets, which tend to sell food that is home-grown, organic and pure.

Call ahead and ask the restaurant if their menu includes dishes that meet your dietary requirements, i.e., vegan and vegetarian dishes, wheat/gluten-, dairy- or sugar-free options, Kosher, Halal, etc.

If you are at a restaurant, notify staff immediately that if you have serious allergies or intolerances. If you see something on your plate that looks dubious, don’t be embarrassed to double check with the chef. It’s better to be safe than sorry.

If your allergies are so severe that traces of a cross-contaminate could send you into anaphylactic shock, carry a pre-translated list of the foods you’re allergic to, if you don’t speak Italian fluently.

If you experience an allergic reaction requiring immediate medical attention, call Italian emergency number 118 and tell the operator you are having an anaphylactic reaction.

Say: “Sto avendo uno shock anafilattico da alimento. Sono gravemente allergico a …. (reading from the list of allergen/allergens)”.

An ambulance will be dispatched to your location and you will be administered epinephrine or taken directly to the nearest hospital for treatment.

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