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HEALTH

Will my Austrian health insurance pay for medical expenses abroad?

If you plan on travelling, you might wonder if you can use your Austrian e-card or public health insurance abroad. Here's what you need to know.

Will my Austrian health insurance pay for medical expenses abroad?
Passengers at Charles de Gaulle airport on April 25, 2024. Photo: Thomas SAMSON/AFP.

With the summer holidays approaching, many people might wonder if their statutory health insurance in Austria will cover them in case of illness or accident. The answer depends on your destination, the purpose of your trip, and the type of healthcare you need.

Inside Europe

If you travel within the European Union, plus Iceland, Liechtenstein Norway or Switzerland, your Austrian health insurance will provides coverage for certain type of “medically necessary” healthcare through the European Health Insurance Card (EHIC). 

The EHIC grants access to medically necessary, state-provided healthcare under the same conditions as residents of that country. This applies to sudden illness, accidents, pre-existing conditions requiring urgent treatment, and even maternity care.

READ ALSO: Everything foreigners need to know about the Austrian healthcare system

As well as the countries mentioned above the EHIC is valid in Macedonia, Serbia, Montenegro, Bosnia and Herzegovina, and the UK.

However, the EHIC is not an alternative to comprehensive travel insurance as it doesn’t cover private healthcare costs, a flight home, or lost/stolen property. While the coverage is limited to state-provided healthcare, it does mean a doctor will treat you, and you are not liable to pay non-resident medical fees.

In Austria, every e-card (the health insurance card used to visit a doctor) already contains an EHIC on the reverse, so there is no need to apply for it separately. 

However, if the data fields on the EHIC on the back of your e-card contain stars (***) instead of personal information such as name and date of birth, further documentation is required to access healthcare in another EU country. In this case, you need to contact your social security provider in Austria to receive a replacement card before you travel.

READ MORE: How do I get a European Health Insurance Card (EHIC) in Austria?

Austria’s insurer website ÖGK will also cover costs for any medically necessary treatments in Turkey in the event of illness, but you will need a so-called “sickness certificate (certificate of entitlement to benefits in kind for temporary stays)”. This can be issued by your employer or the ÖGK HERE and must be done before any treatment.

Third countries

Your EHIC won’t be valid in destinations outside the EU/EEA. Austrian health insurance will offer some reimbursement for emergency medical expenses and other medical consultations, but the extent of coverage varies depending on your specific provider’s policy.

In principle, you must pay the medical and treatment costs yourself in other continents, according to Austria’s insurer website ÖGK. You can submit the paid invoices for reimbursement, but not all treatment will be paid back, and you won’t receive the total amount you paid either. 

ÖGK will reimburse certain costs, including consultations with private doctors abroad, but you must have certain documents, such as a detailed fee note and proof of payment. You can apply for reimbursement HERE.

ÖGK recommends taking out travel insurance for trips abroad and ensuring that repatriation is included – as the insurer does not cover repatriation costs.

READ ALSO: Why getting rescued in the Austrian Alps could cost you thousands

It’s also worth noting that ÖGK does not cover all accidents, even in Austria. If you plan on doing certain types of sports, like skiing, even in the Austrian Alps or in neighbouring countries within the EU, it’s essential to take out a specific sports insurance that covers all possible costs, including mountain rescue. 

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HEALTH

Is it worth it to get a private health insurance in Austria?

Private healthcare insurance gives you quicker appointments and more time with doctors, but it comes with a price. Here is what you need to know to find out if it is worth it for you.

Is it worth it to get a private health insurance in Austria?

Austria is known for having a well-functioning public healthcare system, but recently, the number of public doctors has been decreasing while the number of private ones continues to grow.

Public doctors are often associated with long waiting times and less time spent with each patient.

Going to a private practitioner could be a solution for receiving better care, as it allows more time with the specialist and usually an earlier appointment.

However, if you are only insured with public insurance, visiting a private doctor comes with higher costs. If you have the option, private insurance might sometimes be a better alternative.

Here is what you need to know about private health insurance.

READ ALSO: EXPLAINED: What happens if you’re off sick for a long time in Austria

Doctor taking care of injured patient. Photo by Tom Claes on Unsplash

What are the benefits?

If you are considering private health insurance, it is important to consider your individual case, what you need, whether it is worth it, and what kind of insurance might be suitable for you.

Getting private health insurance can be a good idea if you frequently need medical care or just want faster appointments and more time with the doctors.

While you can still see private doctors, such as the so-called Wahlarzt in German, and access private healthcare options with public insurance by paying out of pocket, you will only receive partial reimbursement.

Therefore, getting private insurance might be beneficial if you need to see a healthcare provider more frequently.

With private insurance, you typically pay a fixed monthly rate, which covers a wide range of private healthcare options. These include visits to private doctors, certain dental procedures, eye care, wellness services, and physiotherapy, among other things.

If you have private insurance, you also have access to a broader selection of healthcare providers and facilities. You often receive more comfortable hospital stays, medication coverage, and sometimes international healthcare coverage.

Exactly how much private insurance covers depends on the type of insurance company and package you choose.

Some insurance companies cover specific costs completely, while others cover them only to a higher percentage. However, private insurance generally covers a much higher percentage of most costs than public insurance.

READ MORE: Everything foreigners need to know about the Austrian healthcare system

How much does it cost?

The monthly cost for private healthcare insurance averages around €30 for children and between €45 and €100 for adults.

You can often save on the costs by choosing regional rates, family coverage, or agreeing to a deductible, where you pay part of the costs yourself.

If a larger company employs you, they might offer private group insurance, which often results in lower costs because the employer contributes to the premiums.

When you apply for private insurance, the insurance company usually examines your health and medical history. The cost is then decided based on age, health status, and healthcare needs.

Signing up for private healthcare insurance at an early age can be a good idea since it often means lower costs. Existing health insurance contracts are adjusted annually for inflation only, without further adjustments.

UNIQA, Wiener Städtische, Generali Health Insurance, Mercury, Allianz Health Insurance, and the Danube are among Vienna’s largest and best-known private healthcare insurance providers.

READ NEXT: EXPLAINED: What is a Wahlartzt in Austria?

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