SHARE
COPY LINK
For members

WORKING IN ITALY

​’Talk with everybody’: Five key tips for building up freelance clients in Italy

Freelancing is an attractive option for those seeking the freedom and flexibility of working for themselves. We asked three freelancers in Italy for their best tips on finding new clients.

A woman works on her laptop
How can you find and keep freelance clients in Italy? Photo by Christin Hume on Unsplash

With full-time salaries in Italy falling below the EU average, many foreigners turn to freelancing as a way to earn more money while maximising flexibility. But freelancing is never easy – especially in a country where business opportunities are so often tied to personal networks.

The Local spoke to three freelancers in different fields about how they find – and keep – freelance clients in Italy. Here are their tips and tricks.

Find an anchor client

To strike the right balance between stability and flexibility, many freelancers look for opportunities to establish an “anchor client” that grounds them to the market and provides some regular, reliable work.

Liz Shemaria, a Milan-based journalist and content consultant from California, has an anchor client that occupies half of her billable hours each month and pays enough to cover her basic expenses.

“Since I have my anchor client, I have more flexibility to work on more passion projects,” she said. “That’s the ideal freelance situation.”  

Shemaria started out doing smaller assignments for her anchor client. Once she knew the organisation well and could identify its needs, she pitched herself for a bigger freelance role.

READ ALSO: Is Italy’s flat tax rate for freelancers right for you?

Other freelancers have found their anchor clients by starting out in-house and then going freelance, or collaborating with an agency until they built up their networks.  

Agencies typically pay lower rates than a freelancer would earn working directly with a client, but they can offer legitimacy and stability for freelancers who are still growing their networks.

And since they hire a lot of freelancers, agencies have to expand their talent pool beyond personal connections.

Leverage social media but avoid freelancer platforms

Shemaria has found multiple clients through a Facebook group for professional writers.

Rafaela Reis, a stylist and image consultant from Brazil who has lived in Milan for the past five years, uses Instagram to share her work with her 17,000-plus followers.

Other freelancers swear by LinkedIn. The professional networking site isn’t the trendiest social media platform, but employers in Italy use it to advertise both full-time and freelance positions.

That makes it useful both for identifying potential clients and establishing credibility as a freelancer – especially if the freelancer has connections in common with the prospective client.

The one platform the freelancers we spoke to won’t use is a website such as Upwork or Fiver that connects users with professional service providers.  

These sites tend to create a race to the bottom, forcing freelancers to do more work for lower rates as they try to compete with the platform’s thousands of other users.

Make friends both in your field and related fields

Alessio Perrone, an Italian journalist who freelances for international publications, recommends people who are new to freelancing be friendly and try to meet people in their field.

“Hanging out with people in the same industry will give you a good understanding of where opportunities are and what pay you should be asking for,” he said. “In the beginning, it was really useful to go to events, meet people, get beers with people.”

When he gets requests for jobs that he doesn’t have time for, Perrone refers them to friends – and vice versa.

Reis, who has lived in Milan for the past five years, said she has other friends who are stylists, but professionally it’s been most useful to have friends in related fields.

“I’m friends with photographers, designers. They need me and I need them,” she said.  

She’s been proactive about joining clubs and networking groups to make a wide variety of friends.  

Don’t limit yourself to the Italian market

Despite being based in Italy, the freelancers we spoke to have worked for clients in many different markets, including the US, UK, Germany and even the UAE.  

After earning a Master’s degree in journalism in London, Perrone continued writing for British and then American publications even after he moved back to Italy in early 2020.

He also ghostwrites for an agency based in New York.

“The pandemic helped us out a lot,” he said. “A lot of companies are now used to having their own staff spread across the world. Having a freelancer in a different time zone doesn’t scare anyone.”

READ ALSO: Reader question: Can I have a freelance side gig as an employee in Italy?

Some freelancers, like Reis, are more limited by physical proximity, but Reis works for both Italian and international clients in Milan.  

And she has a large Instagram following in Brazil, which has helped make her work more visible even now that she’s in Milan.

Do referral-worthy work

Eventually, if freelancers do good work, their networks will grow and people will begin referring them to friends and colleagues – or even approaching directly them with jobs, the freelancers we spoke to agreed.

As Perrone has become more established, his strategy for finding clients hasn’t changed. But he’s had to do less outreach as some editors and publications now contact him – instead of vice versa.

Shemaria was also recently contacted to serve as co-author on a book, and Reis agreed that even though finding clients is difficult, persistence is key.

“You need to talk with everybody because you never know who is the person next to you,” she said. “Don’t be afraid or shy, just keep talking. The right connection will arrive sooner or later.”

As for whether she has any desire to find a full-time, in-house position, Reis is unequivocal.  

“I love being freelance,” she said. “I love Milan – even if it’s very hard.” 

Readers can share their own advice and experience on freelancing in Italy in the comments section below.

Member comments

Log in here to leave a comment.
Become a Member to leave a comment.
For members

WORKING IN ITALY

Six essential things to know if you are looking for a job in Italy

Finding a job in Italy can be hard due to the country's legal requirements, notorious bureaucracy and cultural norms – but it is doable.

Six essential things to know if you are looking for a job in Italy

Italy is known for being a difficult country to find work in.

It doesn’t have the high salaries of neighbouring Switzerland and is often ranked as one of the worst countries to work in by international expat network Internations.

Their 2024 report ranked Italy 49th out of 53 countries in the work category. With respect to career prospects alone, Italy came in 51st place.

Yet, a significant number of international residents do find work in the country, with the latest government figures showing that 2.4 million foreign nationals currently live and work in Italy

With that said, there are a few essential things to know that could make finding a job in the country much easier. 

Language skills matter

While some multinational companies and specific posts within the technology, tourism or teaching industry may only require candidates to speak English, speaking Italian in the workplace is often crucial, particularly for jobs in local businesses.

This may differ from location to location, with the demand for English speakers in larger cities such as Milan being higher.

Yet, English is not spoken in Italy as much as in other European countries. 

The latest English Proficiency Index by language school cooperation English First ranked Italy 26th out of the 34 European countries analysed. 

READ ALSO: Why English teachers say working at Italy’s language schools is an uphill battle

Many readers tell us that, whatever field or industry you’re looking to work in, it will be important to take Italian lessons before or shortly after moving to Italy to improve employability prospects.

Useful job-hunting platforms and websites

There are countless job portals that can help you when looking for a job in Italy.

There are several online platforms and websites that can help you in your job search in Italy

There are several online platforms and websites that can help you in your job search in Italy. Photo by Daniele D’Andreti on Unsplash

Going through recruitment agencies is another viable option, particularly when looking for specialised roles. International agencies like Adecco and Randstad exist in Italy and have physical branches across the territory. 

Local newspapers commonly advertise jobs in Italy as well and are searchable by clicking on or flipping to the ‘lavoro’ section.

In terms of international jobs, the United Nations has a few branches in Italy such as the World Food Programme (WFP) and the Food and Agriculture Organization (FAO). Job postings can be found via their website

Further, international companies such as Luxottica, Eni and Ferrari also have job listings on their websites.

READ ALSO: Nine of the best websites to search for jobs in Italy

One important piece of advice is to steer clear of advertisements for jobs via social media platforms such as Facebook. Unless there is a direct link for the official advertisement of the job along with contract type, salary and hours, it may be a scam.

Dealing with bureaucracy

Unless you are an EU national, you cannot work in the country without a work visa. The work visa you should apply for depends on the type of job you are looking for: seasonal work, contracted work or self-employed. The exact number of spaces is set out in Italy’s annual flows decree (or decreto flussi).

The first step in applying for a visa is to make an initial application during a so-called ‘click day’ – which is what the Italian interior ministry calls the day where applications for visas open.

Your local consulate may be able to advise on upcoming dates, but it is always advisable to double-check the Interior Ministry’s website for updates.

Unless you’re a freelancer, non-EU nationals must have a valid contract in order to be able to legally work in Italy. There are two main types of contract in Italy: a fixed-term contract (contratto a tempo determinato) and a permanent contract (contratto a tempo indeterminato). 

If you’re a freelancer, you’ll need to get a VAT number (or partita IVA). The process can be laborious and long-winded and it is generally advisable to seek help from an immigration lawyer. 

Besides work visas available under Italy’s quota system, there are some visa options that are not subject to limitations.

These include the EU Blue Card, the new digital nomad visa, secondment visas and investor visas.

Be aware of which jobs get paid the most and where

According to Italy’s economy ministry, the national gross average salary in Italy is €23,650 a year. This is significantly lower than in other European countries.

As a result, it is important to know which jobs get paid the most in the country and which regions have a higher income per person.

According to investment website Moneyfarm, the jobs with the highest wages are notary, doctor, pilot, pharmacy owner, web market manager, E-commerce manager, affiliate marketing manager, SEO specialist, accountant, and social media manager. 

According to human capital website JobPricing, the regions where you are likely to get paid the most on average are Lombardy (€33,055), Lazio (€31,945) and Liguria (€31,688 ).

Networking is vital

In Italy, who you know can be very important when looking for a job. Word of mouth and reputation are key, especially if you are a freelancer.

Networking is often regarded as vital when looking for a job in Italy

Networking is often regarded as vital when looking for a job in Italy. Photo by Nick Morrison on Unsplash

Many Italians rely on family and friends to help them make professional connections. If you’re looking to attend networking events, you’ll find these in major cities. 

READ ALSO: ‘It’s not always sunshine’: How foreigners in Italy struggle to find work

Sites such as Eventbrite.com  and LinkedIn list upcoming formal events, whereas Meetup and Facebook tend to list more informal events. 

Holidays and cultural awareness

There’s a misconception that Italians do not work hard. Italy’s standard contracted working week is 40 hours a week – that’s the same as the United Kingdom.

What tends to confuse people however is the longer lunch break. Desk lunches are generally not a thing in Italy and taking an hour for lunch is common. 

People new to the country should also be aware of Italy’s long summer holidays – it is far from rare for both private and public businesses to completely shut for two or three weeks around the mid-August Ferragosto holiday.

The habit of making il ponte, literally ‘the bridge’, is also popular among workers in Italy. It consists of taking one or two days off on either side of a weekday public holiday to extend the holiday until the weekend, thus effectively ‘building’ a long weekend. 

Lastly, dress code is hugely important in the Italian workplace. Dress smartly or according to the sector you work in, as you would in other countries. Turning up to work in the finance sector in jeans and a t-shirt is not considered good etiquette.

Are you going through or have you been through the process of applying to work in Italy? Let us know your experience in the comments below.

SHOW COMMENTS